.AU domain policies

The .AU TLD (ccTLD) is the country code for Australia and is administered by auDA, the Australian Domain Name Administrator. Registering a . AU domain name is a great way to showcase national pride, though the registration requirements have been updated.

Registration

The Hover system will generate an order number after accepting a registration or renewal order, but this is not an indication of success.

Hover will send a confirmation notice to your account email address once the non-real-time order has been processed or if the order has failed. The newly registered domain might take up to 48 hours to appear in the account. 

Registration requirements

Hover supports the .COM.AU, .NET.AU, .ORG.AU and .ID.AU second-level domains.

The name length requirements for .AU domains are two to 63 characters before the TLD. We do not support IDNs for this TLD.

Note: The organization name must match the Australian Business Number (ABN) or Australian Company Number (ACN) information submitted.

Eligibility ID type

  • Either ABN, ACN or TM. Required for all .AU registrations.

Eligibility ID

  • The ABN, ACN or Australian Trademark number.
  • Required for all .AU registrations.
  • This number must correspond to the Eligibility ID Type that you chose.
    • For example, if the Eligibility ID Type is ABN, then you must enter that number in this field.
      Important: The number you enter in this field will be validated, and if you submit an incorrect number, the registration will fail.

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Residency requirement

All .AU domains, including secondary TLDs, require an Australian address.

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Registering a new .AU domain

  1. Look up the domain name you would like to register on the Hover homepage.look_up_domain.png
  2. Click on Add to cart.add_to_cart.png
  3. Select the shopping cart icon.shopping_cart.png
  4. Press Secure checkout.secure_checkout.png
  5. Fill in the registration information then press Save changes.save_registration_records.png
  6. Fill in all of the TLD specific information then select Continue.TLD_specific_info.png
  7. Enter your credit card details or log into your PayPal account then press Continue.enter_billing_info.png
  8. Click inside the box to agree to the terms of service then press Submit order.submit_order.png

The order will complete shortly after and an order confirmation email will be sent to the account holder.

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Renewals

Domains may be renewed up to 90 days before the expiry date and up to 30 days after the expiry date. Domains not renewed within 30 days after the expiry date, the status changes to expired pending purge, the domain name cannot be updated, renewed, or transferred to another registrar. We do not offer refunds on renewals of domain

As of April 12th, 2021, auDA changes eligibility requirements for .COM.AU, NET.AU, and ORG.AU to meet the Australian presence requirement. This has impacted renewals.

Failed renewals can be resolved by reinstating the ABN. Updating missing or outdated ABN/ACN information be done at:

https://abr.business.gov.au/ContactUs/Activate

If you continue to experience issues after updating the ABN/ACN information in the link above, you can contact Hover Support, help@hover.com

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Change in ownership

The complete ownership information is visible in a Whois lookup at the registry for your domain. The ABN, ACN, Australian Trademark numbers, Eligibility Name, Type, and registrant (owner) name cannot be updated from the Hover account. Changing the ABN, ACN, or TM number requires a trade.

Important: A trade is relinquishing ownership to another entity. A trade costs the same as a new .AU domain registration and resets the registration period. After the trade, the domain will gain a new term that starts on the day the trade was completed, and any previous registration period will be lost.

  1. The registrant's name and eligibility name can generally be updated without a trade only if the requested name matches the entity name or business name in an ABN/ACN lookup or the trademark information in a TM lookup. 
    AU_Ownership_Information.JPG
  2. Reach out to Hover to initiate a trade or update the ownership information visible in Hover. 
    Ensure the ABN, ACN, or TM is active and valid before engaging Hover support. Hover support will provide the required forms for the trade to be completed. There are different sites to check depending on the ID type.

    ID Type

    Verify At

    Australian Business Number

    Australian Business Register

    Australian Company Number

    Australian Securities & Investments Commission

    Note: Search within "Organization and Business Names"

    Australian Trademark

    IP Australia


  3. If the ABN, ACN, or TM is inactive or deregistered, domain owners must reactivate it.  If they cannot reactivate it, they should download, fill out, and sign the transfer of domain name chain of title form and a statutory declaration form corresponding to the state or territory. The documents must be submitted to Hover support.

    Transfer or trade of domain name chain of title form, with one of the following:

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Important: Submit the trade request at least 30 days before the domain's renew-by date. The trade is a manual process at all levels, and sufficient time is needed to complete all of the steps.

To request a trade, contact Hover support the following contact information:

Domain Name: 
Registrant Name (must match information in ABN/ACN lookup): 
Eligibility Name (must match information in ABN/ACN lookup): 
Eligibility Type: 
Eligibility ID: 

First Name: 
Last Name: 
Organization: 
Phone Number: 
Address: 
City: 
Country: 
State/Province: 
Postal Code: 
Email Address: 

Transfers and cancelations

  1. An email is sent to the owner's email address specified on the transfer form to confirm the transfer. There is a two-day window to approve or reject the request. The registry declines the transfer request if the owner does not approve the transfer request within two days.
  2. There is no charge for .AU transfers, unless the domain expires within 90 days. If the transfer takes place within 90 days before expiry, the domain will renew after the domain transfer completes, and a charge will be applied.
  3. There is a three-calendar day grace period during which the transaction may be canceled.

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Additional resources

  1. Violation of any Exhibit A end-user agreement term is subject to suspension, cancellation, or transfer should the registration transgress those terms.
  2. Further detail on the.AU domain extensions:
    Secondary TLD  Requirements
    .ASN.AU

    To register a .ASN.AU domain name, Registrants must be one of the following:

    • An association incorporated in any Australian State or Territory.
    • A political party registered with the Australian Electoral Commission.
    • A trade union or other organization registered under the Workplace Relations Act 1996.
    • A sporting or particular interest club operating in Australia.
    • As defined in the registrant's constitution or other incorporation documents, a charity is working in Australia.
    • A non-profit organization operates in Australia, as defined in the registrant's constitution or other incorporation documents.
    .COM.AU and .NET.AU

    To register a .COM.AU domain name, Registrants must be one of the following:

    • An Australian registered company.
    • Trading under a registered business name in any Australian State or Territory.
    • An Australian partnership or sole trader.
    • A foreign company licensed to trade in Australia.
    • The owner of an Australian Registered Trademark.
    • An applicant for an Australian Registered Trademark.
    • An association incorporated in any Australian State or Territory.
    • An Australian commercial statutory body.
    .ID.AU

    The name must include or be derived from one or more words of the registrant's name or the name the registrant is commonly known, such as a nickname.

    To register a .ID.AU domain name, Registrants must be Australian citizens or Australian residents.

    .ORG.AU  To register a .ORG.AU domain name, Registrants must belong to one of the following:
    • An association incorporated in any Australian State or Territory.
    • A political party registered with the Australian Electoral Commission.
    • A trade union or other organization registered under the Workplace Relations Act 1996.
    • A sporting or particular interest club operating in Australia.
    • As defined in the registrant's constitution or other incorporation documents, a charity is working in Australia.
    • A non-profit organization operates in Australia, as defined in the registrant's constitution or other incorporation documents.

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