How to: Office 365 domain verification and email configuration

This tutorial will show you how to configure your Hover domain name to work with Office 365 services (Office 365 Admin and Office 365 Small Business Admin.)

These are the main records you will need to add in Hover:

After you add these records into the DNS at Hover, your domain will be set up to work with Office 365 services.

Add a TXT record for verification

Before you use your domain with Office 365, you need to verify ownership of the domain by adding a TXT record. 

NOTE: This TXT record is used only to verify that you own the domain; it doesn’t affect any other connections.

  1. Log into your Hover account https://hover.com/signin



  2. Select the domain you are using with Office 365 from the list of domains, or if you only have one domain, you will already be on the next step.



  3. Make sure you are using the Hover Nameservers: ns1.hover.com and ns2.hover.com. Edits to the DNS in your Hover account will not apply to your domain if you are not using our DNS servers. If you are using third party servers, for your website hosting provider, then you must go to the hosting provider to enter your Office 365 DNS.



  4. Select the DNS tab



  5. Enter the TXT values as follows:
  • Click Add New
  • Choose the Record Type TXT
  • In the Hostname field enter @
  • In the Value field, enter MS=msXXXXXXX

    NOTE: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365. How do I find this?

Now that you've added the record at Hover, you'll go back to Office 365 and request Office 365 to look for the record. Note: It may take up to 15 minutes for the TXT record you just created to update across the Internet.

  1. Go to the Domains page. 
  2. On the Manage domains page, select the domain that you are verifying and then, in the Action column for that domain, choose Start setup.



  3. On the Add this TXT record to show you own domain_name page, choose Okay, I've added the record



  4. Choose Next.

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Add an MX record so email for your domain will come to Office 365

  1. Return to your DNS page in Hover.



  2. Enter the MX values as follows:
  • Click Add New
  • Choose the Record Type MX
  • In the Hostname field enter @
  • In the Value field, enter <domain-key>.mail.protection.outlook.com
  • Click Save.

    NOTE: Get your <domain-key> from your Office 365 portal account. How do I find this? 




Remove any existing MX records from the DNS zone file by hovering your cursor over the record and selecting delete. You only need to have the one Office 365 MX record saved here.

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Add the CNAME records that are required for Office 365

  1. Continue on your DNS page in Hover.



  2. Add the four CNAME records, one at a time:
  • Click Add New
  • Choose the Record Type CNAME
  • Enter the information from the first column in the Hostname field
  • Enter the information from the third column in the Target Host
  • Click Save after each record
  • Follow the steps to add the second, third, and fourth CNAME

HostnameRecord TypeTarget Host
autodiscover CNAME autodiscover.outlook.com
sip CNAME sipdir.online.lync.com
lyncdiscover CNAME webdir.online.lync.com
msoid CNAME clientconfig.microsoftonline-p.net




NOTE: If you have Mobile Device Management (MDM) for Office 365, then you must create two additional CNAME records. Follow the procedure that you used for the other four CNAME records, to add the additional CNAMEs listed below. If you do not have MDM, you can skip this step. 

HostnameRecord TypeTarget Host
enterpriseregitration CNAME enterpriseregistration.windows.net
enterpriseenrollment CNAME enterpriseenrollment.manage.microsoft.com

 

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Add a SPF record to help prevent spam

NOTE: You cannot have more than one SPF record for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values.

  1. Continue on your DNS page in Hover.



  2. Enter the SPF record as follows:
  • Click Add New
  • Choose the Record Type TXT
  • In the Hostname field enter @
  • In the Value field, enter v=spf1 include:spf.protection.outlook.com -all
  • Click Save

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Add the two SRV records that are required for Office 365

  1. Continue on your DNS page in Hover.



  2. Add the two SRV records, one at a time:
  • Click Add New
  • Choose the Record Type SRV
  • Enter the information from the first column in the Hostname field
  • Enter the Priority, Weight, Port, and Target
  • Click Save after the first record.
  • Click Add New and enter the second SRV record.

 

HostnameRecord TypePriorityWeightPortTarget
_sip._tls SRV 100 1 443 sipdir.online.lync.com
_sipfederationtls._tcp SRV 100 1 5061 sipfed.online.lync.com




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