How to: Change your domain nameservers (DNS servers)

This guide will show you how to edit your domain Nameservers (DNS Servers). Nameservers are used to point your domain name at your website hosting provider, DNS service provider (if not using our DNS), or possibly another email provider.  You are required to have a minimum of 2 nameservers assigned to each domain name.

NOTE: If you intend to use Hover's Connect feature for simple DNS setup, you must have your domain's nameservers pointed to ns1.hover.com and ns2.hover.com, in order for it to work.

Setting Your Nameservers to Point at Hover (in order to use Hover DNS)

If you need to point a domain name at Hover to use our DNS services, please perform the following steps:

  1. Log into your Hover account here: https://hover.com/signin

  2. Hover over Your Account, and then select Domains.

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  3. You can Select the domain, and this will bring you to the Overview page.

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    Here you will see the Name Server section:

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  4. An edit window will appear showing your existing nameservers. You can replace these with the new name servers you wish to use and hit Save Nameservers.

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Once saved, the changes can take 24-48 hours to fully propagate across the Internet.

Have more questions? Submit a request

122 Comments

  • 0
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    Michael Fich

    Hi Xue,

    The specific nameservers need to be added for use with domains of each specific registry, such as .com, .net, .org, etc.

    I've looked up your account and see that the domain you were updating was a TLD (top-level domain) which did not yet have your nameservers listed for use with that extension.  I've since added them for you so you should be able to make your nameserver updates now.

    I've also added them for all other current domain extensions which are supported through Hover, to hopefully prevent this from becoming an issue again in the near future.  Please let me know if you encounter any further problems with your domain settings!

  • 0
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    Joel Pais

    Hey Emily, I just sent you a quick email. There are some details I'll need in order for me troubleshoot this further.

  • 0
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    Joel Pais

    Hi Konrad,

    This occurs with a small number of TLDs. In these cases, it can take up to 5 days for the registry to validate the nameservers set on the domain name. If you check the status of the domain through a Whois look-up, you'll see 'pending update' which means that your domain has a pending nameserver change. Your old nameservers will continue to be used until this validation completes.

    Give it 5 days from the last change and if it still doesn't update give us a shout or shoot us an email at help@hover.com.

  • 0
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    Chris Laursen

    it would make sense to list the default Hover nameservers on the edit page for a domain, so it's easy to reset them. Or just have a reset button.

  • 0
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    Sasha Lilcik

    Hi. i've just registered worldarchaeology.org here on Hover, i setup the NS to powweb and from their end i do the same, but the domain still dont work as it should. please assist me.

  • 0
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    Michael Fich

    Hi Graham,

    I see that you had sent us an email to help@hover.com about this issue.  I'm writing up a response and will be sending it out to you momentarily.

  • 0
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    Blair M

    Hi Alexandra,

    I was able to find your account and can see which domain had the changes made to it.  As long as you're pointing your domain to those servers, that's all that needs to be done on our side.  Is there any possibility that the DNS on those AWS servers is not correct, or possible changed?  If you don't see the new website loading withing 48 hours of the name server changes, please check to be sure the servers are correct, then give your hosting provider a quick call to make sure everything on their end is set up and configured correctly.  If you still have any issues, give us a call (1-866-731-6556, Mon-Fri 8am-8pm EST) or send us an email at help@hover.com.  We'll see if there's anything further we can help with on our side.

  • 0
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    Konrad Styczen

    Hi Joel

    Thanks for your reply. On the 24th I updated nameservers to dns.home.pl, dns2.home.pl, dns3.home.pl. The nameservers changed to hover's nameservers after few minutes at https://www.hover.com/nameservers . Ive waited 5 days since 24th, checked the status through a Whois and now the status changed from 'pending update' to 'ok' but the nameservers still are ns2.hover.com | ns1.hover.com
    Please help.

  • 0
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    Zeno Kapitein

    Hello Hover, when trying to change the default Hover nameservers to the ones my webhost sent me, I get the following error:

    "Nameserver [my nameserver] doesn't exist at the registry (Code 480)".

    Can you guys help me fix this problem?

    Thanks in advance!

  • 0
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    Ron and Teri Springer

    I want to change the way I originally constructed our end - for e x from rftls@rftls@springer TO rfStls@springer...

    Can this be done?

  • 0
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    Zadie Walker

    Im having trouble putting in the name servers for www.zadiewalker.com, can you help? also, how long should it take before things are up and running?

  • 0
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    Andrew Costen

    It looks like you've pointed the lisamagary.com domain at the following name servers:

    ns-1125.awsdns-12.org | ns-1686.awsdns-18.co.uk | ns-417.awsdns-52.com | ns-874.awsdns-45.net

    If those are the name servers that Amazon gave you then you did it correctly. Keep in mind it can take up to 48 hours for the name server changes to propagate fully and be recognized across the Internet.

  • 0
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    Blair M

    Hi Ron, 

    I'm not sure I follow what you are asking to do here.  I don't know what you mean by "rftls@rftls@springer".  That isn't a domain or an email address or anything.  Is there any way you can send us a bit more detail?  You can send us your account, domain, and a clear explanation of what it is you're trying to do to help@hover.com.

  • 0
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    Courtney Rardin

    I'm doing everything it says but I'm getting an error message, claiming it's a Code 460?

  • 0
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    Kimberly Eide

    Question. I've attempted to update my name servers and only get an error code 460. Any help would be awesome.

     

  • 0
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    Kent Madin

    When I try to change nameserver to ns1.BlueHost.com  I get Invalid Namserver Code 480.. what gives?

  • 0
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    Konrad Styczen

    Joel,

    I solved the problem by re-entering the nameservers once again after the 5 day period, then waiting another 30 hours. the problem was probably connected with IT domain.

    Thanks for help.

  • 0
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    Robert Magary

    I am trying to use Amazon's Route 53 as my DNS. I think I configured the Amazon end correctly but it is not resolving. The domain is lisamagary.com. I don't want to forward the domain because it is messing up the <meta name="viewport" content="width=device-width"> tag and causing it to not scale properly on iOS browsers.

    My question is have I properly completed the following step from the Route 53 instructions?

    "Before you switch to Amazon Route 53 as your DNS provider, you must transfer any remaining DNS records from your current DNS provider, including MX records, CNAME records, and A records, to Amazon Route 53. "

    How do I transfer those from Hover? I tried to do so but my have done it wrong.

  • 0
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    Ginger Janssen

    I recently changed webhosts, and so of course I had to change nameservers to reflect this. I encountered the error, "Nameserver does not exist at the registry (code: 480)", to which I found this page, and read through the other comments by other people who have encountered this problem.

     

    On a whim, before submitting a help desk ticket to have my domains' nameservers manually changed, I played with a couple domains I wasn't using for anything important, to see if I could fix this.

     

    https://www.hover.com/nameservers - on this page, hovering over each domain name, there was an option to "revert to hover default". Once that change occurred, I was then able to input the appropriate nameservers for my new webhost.

     

    I thought the info might help others who come across this rather strange problem, and to make hover.com aware of the behavior, there might be something that can be tweaked to make the practice of changing nameservers a little less confusing. :)

  • 0
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    Mike Whitman

    Hi Kent - I'm seeing that all registries do have the bluehost.com name servers listed at all registries that we support and if you're still having issues applying a name server to a domain name, there may be something else going on that we may need to look at. Fire us an email at help@hover.com or shoot us an email and we'll be happy to track down the problem for you and get it fixed up.

  • 0
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    Joel Pais

    Hi Giorgio,

    For a solution on our end, you'd need to use the "Forward This Domain" option under the "Domain Details" tab, and redirect traffic to http://www.youtrail.com. Google also has an option to enable, and redirect, the "naked" or root domain. Please see the link below.

    https://support.google.com/a/answer/2518373

    If you have any trouble with this please feel free to give us a shout or shoot us an email.

  • 0
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    Vincent Cheong

    Hi there.. I am also getting the message "you must at least provide 2 nameservers" and we cannot proceed!". Can you please check this out?

  • 0
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    Todd Johnson

    I click on the Name Servers menu however it keeps re-directing me to the domain details and not the name server settings page... I am also still waiting on my other domain to be transferred over I started both over two weeks ago and only have one domain transferred over.

    I am getting pretty disappointed with Hover.

  • 0
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    david joseph

    Hi Tyson,

     

    I changed the nameservers 2 days ago on dandodance.com and I am getting the Hover page still, what's going on? I am on a tight deadline and need this running ASAP! Thanks

  • 0
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    Blair Mueller

    Hi Aaron, 

    Name servers can be reset at your current domain provider before you transfer the domains.  That's the best way to do it.  Once a transfer is in progress between providers the name servers and DNS can't be modified.  If you have custom DNS on your current provider's name servers and you want to have that set up on our servers ahead of time, then you will have to give us a call or send us an email and we can certainly help you out with that.  Not a problem at all.  We will set up a zone file on our servers for your domain and then have you update your name servers to point to hover ahead of the transfer.  Once these changes take effect you can then transfer the domains over. 

    The reason why it's best to make these changes before you start a transfer is because if you were to change them during the transfer, or even just before initiating the transfer, you may still experience down time if the old domain provider shuts off your DNS servers right away, as many of them will.

    Having the zone file set up ahead of time will prevent that from happening.  We do this for people as part of our valet transfer service.

  • 0
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    Giorgio Riccardi

    Hey Joel,

    thanks so much! that worked well :-)

  • 0
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    Mark Diener

    Hello,

    Changed our Name Servers over to: ns1.leagueathletics.com and ns2.leagueathletics.com. I also notified LeagueAthletics to update things on their end a couple days ago. Based on your previous posts, I'm afraid I just have to wait for 2 days?! Just making sure there's not something else I can do to speed this up.  Our little league online registration is unfortunately on hold for as long as it takes to "propagate".

    Any help would be greatly appreciated.

     

    Respectfully,

    Scott

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  • 0
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    Terri-Leigh H.

    Hi Todd

    Thanks for contacting us. I have responded to your open request for transfers and can help you via email on that.

    For the nameserver changes: When you click the link to the nameservers link under Your Account, you should see the same information as in the tutorial. If you are brought to the Domain Details tab, just scroll down to Nameservers (5th item) and click Edit to make the changes you wanted. Typically when you only have one active domain in the account, you won't see that Nameservers management page, but the domain management page itself.

    Hope that helps clear up what you are seeing and how to make the update.

  • 0
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    Tyson Acker

    Hi David - When I visit your domain I see your website for Calgary's Premiere Dance School. Your ISP may be unusually slow updating their cached DNS, or it may just be a case of web browser caching. If you need help checking deeper into this ASAP, I suggest giving us a phone call.

  • 0
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    Konstantin Pendrakovski

    Hi, I try to change to custom namservers i keep getting the message "Nameserver does not exist at the registry (code: 480)"

    please help

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