How to: Change your domain name servers (DNS servers) [Updated March 2016]

Domain NameServers (also known as DNS Servers) are used to point your domain name at your email provider, domain forwarding service, and/or web host provider.  You are required to have a minimum of 2 nameservers assigned to each domain name.

Nameservers control where your domain name reaches out to when visitors access it. They also are used to point your domain name at your email provider, domain forwarding service, and/or web host provider. When you register a domain name, we set it by default to our Hover nameservers, which just display a temporary page.

Hover's nameservers are ns1.hover.com and ns2.hover.com.

If you intend to use Hover's "Connect" feature for simple DNS setup, you must have your domain's nameservers pointed to ns1.hover.com and ns2.hover.com, in order for it to work.

This tutorial will show you how to point your domain name at specific nameservers, such as name servers provided by your web host, or how to reset your nameservers to use Hover DNS if they are already pointed elsewhere.

Setting Your Nameservers to Point at Hover (in order to use Hover DNS)

If you need to point a domain name at Hover to use our DNS services, please perform the following steps:

Hover over Your Account, and then select Domains.

Setting Your Nameservers to Point at Hover (in order to use Hover DNS)

 

Click the checkbox next to the domain(s) whose nameservers you wish to change back to Hover nameservers.  Then, click Edit.

 

In the Nameservers section, click Edit.

 

Your existing nameservers will be displayed in the text boxes.  Type nameservers, into the text boxes.  Click Save.

 

Once saved, the changes can take up to 24 hours to propagate across the Internet.

Have more questions? Submit a request

116 Comments

  • 2
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    Bartłomiej Czaplicki

    Can I edit my DNS settings in a sane way? It's ridiculous right now that I have to click through all this.

    There is a "protip" in another article to add semicolon if you want to turn a record into a comment. It's cute that the person writing it had access to the actual database records and didn't have to delete a record first and then create a new one copying settings one by one to set a semicolon.

    Bulk edit is useless, it only allows to edit the target address and not hostname.

    At very least give me options to:

    - copy all settings from one domain to another

    - copy a record to change something in it (usually multiple addresses are similar and require you to change a single character in IP address)

    - edit any field in a record or all fields and as a single string

    - don't clear other fields I entered when I change the record type! I input ip first and then set the record as A and my ip gets deleted - wtf

    - save my settings for how many records I want visible on the page, it goes back to 10 every time I refresh the page. Why would I want to limit it to 10 ever anyway? It's just single lines of text.

    It should take a couple seconds to change DNS settings for multiple domains, not hours of clicking through a shiny web interface.

     

    Alternatively, just allow me to upload or paste my own plain text of everything.

    Edited by Bartłomiej Czaplicki
  • 1
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    Terri-Leigh H.

    Hi Bartlomiej

    We understand your frustration with adding the DNS in individually. It's something we have to use as well when assisting customers with their DNS. 

    Our site is getting a redesign which will include many upgrades to the DNS management - like getting DNS settings from another domain copied over to a new domain. We're really looking forward to seeing these upgrades both for customers and our team!

    Cheers!

  • 1
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    Ellie Frost

    I think I know the answer to this, but is there any way to add NS (subdomain delegation, I think it's called) to a subdomain with Hover DNS?

  • 0
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    Alexandra O'Neal

    Hi. I've changed my domain's nameservers to point to AWS instead of bluehost. A couple of hours later it looked as if the change had occurred (I'm migrating to a different look and feel at the same time, so it was obvious) Then, less than an hour later, the domain seemed to point itself back to my old hosting service.  Can you help me figure this out?

  • 0
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    Andrew Costen

    Not at the moment, no.

  • 0
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    Blair M

    Hi Ashleigh, 

    When you make changes to your name servers the changes may not take effect for up to 24-48 hours.  There needs to be some time for the changes to propagate across the internet.  I just had a look myself, and I do see your website up now.  Are you still not seeing the correct page showing?  If so, try clearing the cache on your computer.  If you're still not seeing your page, give it a little bit more time. 

    Enjoy the rest of your weekend!

  • 0
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    Michelle Jones

    I'm getting that same "This user has not enabled any redirections" message but only when trying to visit the site without the www prefix. If I go to the site with www at the beginning of the address everything is great, without the www I get the Hover placeholder. I've never had that issue before where it works one way and not the other. 

  • 0
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    Garfield Harmon

    As far as I understand if I want to point the domain harmonconsultancy.co.uk to the hosting server I just need to change the name server. Or, do I need extra steps? The site goes on and off, meaning sometimes I see the real site, and then 20 minutes later I see the Hover page with the message: "This user has not enabled any redirections." Hope you can help.

  • 0
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    Roberto Yanguas

    Each time we try to add a nameserver, we get the message: "you must at least provide 2 nameservers" and we cannot proceed!

     

  • 0
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    ASHLEIGH LISZT

    I've pointed my nameservers at iPage, (ns1.ipage.com, ns2.ipage.com) but I'm still getting the hove placeholder. What is going on? Am I doing something wrong?

  • 0
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    James Thomas

    The only problem is that when I go to http://jordanthomasfamily.net, I still get the hover site that says there are no forwarding instructions???  Thanks for your help.  james@thomas.net

  • 0
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    Joel Pais

    Hey Garfield, it can be a nameserver change or the addition of an A record/CNAME record to point to your hosting provider. In any case, the reason why you're seeing the bounce is due to propagation. It can take up to 24 hours for nameserver changes to take full effect. You should now only see your active website when visiting harmonconsultancy.co.uk, not the Hover default landing page. If you are still seeing the Hover page, then it may benefit you to clear your browser cache and cookies. If you still have any issues, give us a call (1-866-731-6556, Mon-Fri 8am-8pm EST) or send us an email at help@hover.com.

  • 0
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    Andrew Costen

    Roberto, there was something odd with your account, but it was re-synced and should be resolved now, so can you try it again? Let us know if you're still having trouble though.

  • 0
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    Brent Lacey

    I get the following error message when i try to edit the Nameservers "Nameserver [ns1.thehumma.com] doesn't exist at the registry (Code 480)". Can you help.

  • 0
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    Joel Pais

    Hey Vincent,

    I just sent you a quick email. Please reply back if you continue to experience issues with the nameserver update. :]

  • 0
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    Blair Mueller

    Hi Callum - What this means is that all the various domain registries do not recognize the custom name servers you've created.  I can help you with that.  I just found your account and sent you an email asking for the custom name servers you're trying to update so I can add them to all the foreign registries for you.  Please get back to me in that email when you have a minute. 

  • 0
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    Aaron Kalsnes

    Is it not possible to set name servers for domain transfers in advance?

    If this is not possible and I will only be able to change the name servers after they are transferred (resulting in a 24-48 hour propagation period), I am going to be incredibly angry. I really hope something as important as this feature has not been overlooked.

  • 0
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    Shanna Millman

    Hello Brent,

    If you wish to setup name servers based off your domain, you will need to create the glue records first.  This will submit them to the registry then you can apply them to your domains.  The option to create the glue records can be found on the Domain Details tab for that domain.  If you have any further questions, please let us know.

  • 0
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    Ben Jones

    Hi, I have signed up and registered my domain name, but when I try to update the nameservers to point to my hosted server I get the following message/error:

    Registry error, domain's nameservers not updated Request to modify domain smarthings.co.nz failed in RA: domain status does not allow for operation: The current domain status does not allow the requestedoperation.Domain status:clientTransferProhibited,clientUpdateProhibited,clientDeleteProhibited: nrc=502007

    What am I missing here? I have paid the $25 for the domain name, but as of now I am unable to use it.

    Kind regards,

    Ben

  • 0
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    Ryan Hofrichter

    Hello, I've recently purchased a "forward only" e-mail account with Hover.  When I send a test e-mail from G-Mail to the e-mail address I've just set up, I get the following message bouncing back.  Any suggestions?

     

    Delivery to the following recipient failed permanently:

          ryan@ryanhofrichter.com

    Technical details of permanent failure:

    Google tried to deliver your message, but it was rejected by the server for the recipient domain ryanhofrichter.com by mail.ryanhofrichter.com. [199.188.206.114].

    The error that the other server returned was:

    550 No Such User Here

  • 0
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    Brennan Valenzuela

    Sasha, updating name servers can take up to 48 hours before you see it propagate on the web. If you still don't see anything resolve after that time, you should give Powweb a call.

  • 0
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    Polina Mourzina

    I am new here and having a really hard time linking my domain to squarespace. I don't even know what I'm doing wrong. Pease help if you can, I looked into nameservers, but I don't know what I shoudl be changing them to?

  • 0
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    rachel christianson

    I'm trying to add ns1.tavishhosting.com and ns2.tavishhosting.com for my new hosting company but it gives an error. I see above you just need to add them? Can you do that for me please? Thanks.

  • 0
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    Konrad Styczen

    Hi, I'm trying to change my nameservers to dns.home.pl and dns2.home.pl but after few moments they automatically change back to hover's nameservers. I followed all the instructions. Any suggestions please?

  • 0
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    Rob Lake

    Hi Poulami,

    I've gone ahead fixed this for. So you know, the only change I had to make setting it so utsav-collections.com forwards to www.utsav-collections.com (which was already pointing at Shopify).

    I hope that helps, and good luck putting your store together!

  • 0
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    Michael Fich

    Hi Paulina,

    I see you had sent in a help request via email.  I've just sent you a follow-up message in reply to your email.  Please send me a response if there is anything else I can assist you with.

  • 0
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    Tyson Acker

    Hi Allison - Hover domain names can be used with any web hosting service.  You would need to edit your DNS records in Hover to point at iWeb.  Click here for our tutorial on editing DNS records. 

    MobileMe has been closed by Apple so I suggest verifying with Apple that you can still set up a new domain on iWeb. Please give us a call or send us an email for one on one help with configuring your domain name's DNS or answering more specific questions.

    Here are some FAQs about iWeb being discontinued that may help:

    http://www.allaboutiweb.com/2012/05/mobileme-discontinuing-frequently-asked-questions/

    http://iwantmyname.com/blog/2012/05/5-options-to-migrate-your-iweb-created-website-from-mobileme-to-an-alternative-hosting-provider-87263.html

  • 0
    Avatar
    Joel Pais

    Konrad,

    Keep a lookout for an email from me. I'd love to help you get this sorted.

  • 0
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    Rachel Dunn

    This is a noob question but please bear with me:

    Following the instructions: I literally typed the words "nameservers" into the Nameserver 1 and Nameserver 2 boxes.

    I received an error code when I tried to save.

    Then i changed the text to "ns1.hover.com" for the first box and "ns2.hover.com" for the second box.

    Have I done the right thing?

  • 0
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    Andrew Costen

    The name servers will need to be added to the various Registries. We can do that for you, so I'll send you an email shortly to get the name servers from you.

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