How to: Add or modify your own name servers (glue records)

This guide shows you how to create Glue Records. These are used to create your own domain name servers based on a domain you have registered in Hover. This only applies if you plan to run your own DNS servers, and manage your own DNS.

If you just need to update your domain to point at name servers your website hosting provider gave you, please refer to this article: How To: Change your domain nameservers (DNS Servers)

To create your custom Glue Records, complete the following steps:

  1. Sign in to your Hover account at https://www.hover.com/signin

  2. If you have more than one domain, select Domains from the Your Account menu.

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  3. Select the domain you wish to use to create your new name servers.

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  4. Click on the Advanced page. Here you can choose the option Add A Glue Record.

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  5. Enter your name server record name and the corresponding IPv4 or IPv6 address for your name server.  Click Add Record.

    Repeat this step to create additional Glue Records.
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Some important notes about Glue Records:

  • You cannot add more than one Glue Record (name server) with the same IP address. The IPs must be different for each name server.

  • A glue record cannot be deleted while any other domain is still using it.

  • When updating a domain to point at your new name servers, and you get the error "Nameserver [ns1.mydomain.com] doesn't exist at the registry (Code 480)", please contact Hover support as we will need to add your name servers to the registry first.

 

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35 Comments

  • 0
    Avatar
    Lee Murdoch

    Missing required field (Code 460) upon entering a Glue Record ?  Error thrown on UI, however, entry persisted.  Although lookups are not currently resolving against target domain, therefore, I suspect that the error code is actually meaningful and the link between nameserver and glue records hasn't been created ?

  • 1
    Avatar
    Terri-Leigh H.

    Hi Jeff

    Sorry for the delay. I was looking at your Glue Record and you have both IP and IPv6 address assigned to your nameserver. You will need to choose between either IP or IPv6 to allow the nameserver to resolve. You'll also want to make sure the DNS Zone file on each server (your private nameserver and the afraid server) set up to resolve publicly.

    Once updated, it will take 24 to 48 hours to propagate globally so you won't likely see the dig giving the results you like until after that time.

    Thanks!

  • 0
    Avatar
    Terri-Leigh H.

    Hi Lee

    We've been in contact over email regarding the glue records you were adding. It should be resolved now.

    Thanks!

  • 0
    Avatar
    Justin Nahin

    How long do you usually have to wait before the notices take effect?

    I am using this IPV6 checker to determine if my setup is correct, if anyone has a better tool to recommend, please let everyone know.

    http://ipv6-test.com/validate.php

  • 0
    Avatar
    Justin Cohen

    I've been trying for 3 days to get my Glue records fixed, support cannot seem to fix it - I'm not sure what the problem is, I get the same "480" error code as the document suggests, I open the ticket as the document suggests, and support cannot fix it.

    If this cannot be fixed, I have to move all my domains away from Hover, because I need proper IPV6 support, and hover doesn't support it.  I'm not sure how in 2017, one of the largest registrars around, does not properly support IPV6 in DNS and cannot get glue records straight.

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