How to: Turn auto-renew On or Off

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Blair M
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This article will show you how to manage the Auto Renew option for your domains.

Important notes about renewals:

  • Once a renewal has been applied, it cannot be reversed. Existing registration time cannot be removed from a registered domain name.
  • When Auto Renew is on, we will send you renewal reminders and we will renew the domain prior to the expiry date (for most TLDs, this will be the day before the expiration date). You may still receive reminders directly from the domain registry.
  • If Auto Renew is disabled we will not send renewal reminders and your domain will expire on the expiry date. The domain will also be removed from your account when it is expired.


To manage your Auto Renew options:

Sign in to your account at https://hover.com/signin

If you have multiple domains in your Hover account:

You will see a list of Your Domains. 
Here you can click on the Auto Renew Icon to turn auto renew on or off.

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You will be asked to confirm your request.

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If you just have one domain in your Hover account:

You can access the Auto Renew option on the Overview page.
With just one domain, this will be the first page you see when you log in.

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You will be asked to confirm your request.

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Have more questions? Submit a request

15 Comments

Date Votes
  • 0
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    Symeon Wade

    Hi, I have multiple domains all set to auto renew, all domains except one is set to renew on the same date.  Because there is one domain set to renew the date following the rest, I get multiple emails etc saying domains are going to renew, and the first set of emails obviously don't include the odd one out.

     

    Is there a way to "synchronise" the renewal of multiple domains, bring them all into alignment to renew on the same date?

  • 0
    Avatar
    Joel Pais

    Hey Symeon, it wouldn't be possible to sync up the renewal dates for all of your domains. The expiration date is set at the registry level, which we are unable to modify.

  • 0
    Avatar
    John Polaschek

    Another registrar (godaddy) offers the ability to synchronize the renewal dates of multiple domains. It's pretty useful so that one can plan for a single expense each year rather than getting billed at random for the multiple domains one might own. I have a couple of domains on hover.com now and I'd really like the ability to sync the renewal dates so as to only have one bill each year.

  • 0
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    Mick Spadaro

    I followed the steps above. Instead of the message that reads "Turning off auto-renew means behappier.ca will expire..." I received a message saying "To cancel this domain, please contact Hover Customer Service."

     

    I emailed help@hover.com two days ago. Currently waiting on a reply.

  • 0
    Avatar
    Michael Fich

    Hi Mick,

    I apologize for the late reply to your initial email.  It looks like Amir has followed up with you earlier this week regarding the issue cancelling your domain name.

    There are some domain extensions, such as with .li domain names for example, which require us to manually turn off the Auto Renew within our back-end systems.  When this is the case, if you attempt to turn off Auto Renew in your Hover interface, you receive a message that prompts you to get in contact with us.

  • 0
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    Jesse Waugh

    I request what Symeon Wade requested: domain consolidation. I would like to have all my domains renew on Jan 1 every year. I've contacted Hover about this, and it is not an option. 

  • 1
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    Del Futrell

    I have rarely seen such a poorly designed, nonintuitive renewal form. I can't tell if I have renewed my email address or not.

     

  • 0
    Avatar
    Glenn Easley

    When you turn on Auto-Renew, how do you control whether it does that for 1 year or more?

  • 0
    Avatar
    pauline Liddle

    Hi,

    All  my email address's are  up  for  auto  renewal. 

    I  have  just  switched  it  to Paypal is  that  all  I  need  to  do.

     

    Thinking  I  would  need to manually go  via  the  paypal  site  and  pay  using  my  password.

     

    Or  do  you  just  bill Paypal using  my  email which  is  tjhe  primary  email  on  the  account  to  bill  me?

     

    Looking  forward  to  your  reply.  Thanks  Pauline

  • 0
    Avatar
    Sylva Johnson

    I paid for the registrations for various domains with different credit cards (typically the client pays, but we register on my account so they have one less thing to worry about.) How do I know which card a given domain is set to renew on?

  • 0
    Avatar
    Colan Schwartz

    For everyone interested in synchronizing renewal dates for all domains, please upvote https://help.hover.com/hc/en-us/community/posts/209217677-Consolidate-Selected-Domains-Renewal-Dates so that it gets scheduled.

    As comments over there are closed, an example implementation of this exists at https://dyn.com/, which I used when I had my domains over there.  That model worked well for me; I'd appreciate if it (or something similar) made it over here.

  • 0
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    Jeffrey F. Caldejon

    Thanks and before further of do,something about the way I wish that I could get na I transfer ko sa pintos for the keys I have. we will soonest.saruk!!!!!!!! Kismet echoes.

  • 0
    Avatar
    Courtney Mathieson

    Hi Jeffrey, 

    Thanks for reaching out to us, but I'm afraid that I can't understand the issue you are having based off of this comment. 

    If you are still having a problem, please feel free to email us at help@hover.com so that we can get more into the specifics with you. 

    Thanks!

  • 0
    Avatar
    Richard Thomas

    What happens if the auto renew payment is declined? Will the domains expire the next day to get possibly picked up by squatters? Is it possible to move the auto renew date to a couple of weeks ahead of the expiration date?

  • 0
    Avatar
    Courtney Mathieson

    Hi Richard, 

    Thanks for asking. 

    This would depend on the type of domain (TLD) as well as the circumstance that led to the auto-renew being declined. 

    If you ever encounter this issue, please reach out to our support directly (by help@hover.com, Live Chat or phone). We can then look into what may have specifically happened that led to the failed auto-renew and then help you proceed so that you don't lose the domain.

    I hope this helps!

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