How to: Turn auto-renew On or Off

This tutorial will show you how to manage the Auto-Renew option for your domains. Please note that existing registration time cannot be removed from a registered domain name.

Note: When Auto Renew is selected, we will send you renewal reminders and we will renew the domain prior to the expiry date (for most TLDs, this is one day prior). If Auto Renew is disabled we will not send renewal reminders and your domain will expire on the expiry date.

Sign in to your Hover account online at https://www.hover.com/signin

 

Multiple Domain View

If you have multiple domains in your Hover account, you can access the Auto Renew options on the right hand side of the list of domains. Click to put a check in the Auto Renew box to enable auto-renew, or remove the check from the box to disable auto-renew.

 

Multiple Domain View

If you are disabling auto-renew, a dialog box appears that asks you to confirm that you want to disable it. Click Yes to confirm.

Single Domain View

If you only have one domain in your Hover account, you can access the Auto Renew option on the "Domain Details" page. This should be the first page you see when you log in

 

Single Domain View

If you are disabling auto-renew, a dialog box appears that asks you to confirm that you want to disable it. Click Yes to confirm.

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7 Comments

  • 0
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    Symeon Wade

    Hi, I have multiple domains all set to auto renew, all domains except one is set to renew on the same date.  Because there is one domain set to renew the date following the rest, I get multiple emails etc saying domains are going to renew, and the first set of emails obviously don't include the odd one out.

     

    Is there a way to "synchronise" the renewal of multiple domains, bring them all into alignment to renew on the same date?

  • 0
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    Joel Pais

    Hey Symeon, it wouldn't be possible to sync up the renewal dates for all of your domains. The expiration date is set at the registry level, which we are unable to modify.

  • 0
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    John Polaschek

    Another registrar (godaddy) offers the ability to synchronize the renewal dates of multiple domains. It's pretty useful so that one can plan for a single expense each year rather than getting billed at random for the multiple domains one might own. I have a couple of domains on hover.com now and I'd really like the ability to sync the renewal dates so as to only have one bill each year.

  • 0
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    Mick Spadaro

    I followed the steps above. Instead of the message that reads "Turning off auto-renew means behappier.ca will expire..." I received a message saying "To cancel this domain, please contact Hover Customer Service."

     

    I emailed help@hover.com two days ago. Currently waiting on a reply.

  • 0
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    Michael Fich

    Hi Mick,

    I apologize for the late reply to your initial email.  It looks like Amir has followed up with you earlier this week regarding the issue cancelling your domain name.

    There are some domain extensions, such as with .li domain names for example, which require us to manually turn off the Auto Renew within our back-end systems.  When this is the case, if you attempt to turn off Auto Renew in your Hover interface, you receive a message that prompts you to get in contact with us.

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    Jesse Waugh

    I request what Symeon Wade requested: domain consolidation. I would like to have all my domains renew on Jan 1 every year. I've contacted Hover about this, and it is not an option. 

  • 0
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    Del Futrell

    I have rarely seen such a poorly designed, nonintuitive renewal form. I can't tell if I have renewed my email address or not.

     

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