Editing domain registration records

When you register a domain name, you need to provide some basic information to outline who owns the domain. This information provides the Hover, as well as the registry, with the domain's current contact details.

It is essential to keep your contact information up-to-date to receive important notifications about your domain. These notifications are typically sent via email, and if your email is not up to date, you will not receive them. This could result in the suspension or expiration of your domain. 

Domain contact types

There are four contact types listed for most domains. Only the Owner and Admin contacts have any rights or access to the domain. The Billing and Tech contacts cannot request access to or change a domain's registration records unless the Owner or Admin has given them access to the account.
Note: The Hover invoice address will be populated using the address you have under the accounts billing method. The Billing contact record is not linked to the Hover invoice address. 

Contact type Contact role
Owner

The person or company who owns or holds the domain.

Admin

The person authorized by the registrant to interact with Hover. They will also receive certain domain-related notification emails from Hover.

Billing

This contact is authorized to receive the invoice and renewal fees for the domain registration.

Tech

This contact is listed as the domain's technical contact. This is defaulted to Hover; as the registrar, we usually make technical changes on the domain's back-end when needed.

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Editing your registration records

We suggest avoiding the use of an email address associated with the domain. If there is an issue with the domain that would bring the mail down, you won't receive any email notifications. For this reason, we suggest using a public email address such as Gmail or Hotmail. 

Changing certain owner contact information is considered a domain trade. Any domain trade will start the domain's 60-day transfer lock over from scratch as a domain must be with a registrar for 60 days before it can be transferred.

A summary of the changes will be sent to the updated and old email addresses associated with the domain. Some trades will require a confirmation from both the old and new domain owners before the update can be completed.

  1. Sign in to your Hover control panel
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  2. Choose the domain you wish to update by clicking directly on the domain name. You will automatically be taken to the domains Overview page if you only have one domain name. 
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  3. From the domains overview page, scroll down to the Registration records section.
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  4. Select Edit.
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  5. Choose the tab for the contact type that you'd like to edit. Once you have made your changes, choose Save changes to ensure the new contact details take effect.
    Note: If you do not wish to apply a 60-day transfer lock to the domain, you must check the box Don't apply a 60-day transfer lock to this domain.
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  6. To apply the same information to other contact types - Admin, Billing, Tech - select the desired contact tab and from the Make same as... dropdown, select Make same as owner or the desired selection. 
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  7. Place a check in the Don't apply a 60-day transfer lock to this domain box, and choose Save changes to ensure the new contact details take effect.
    CPUpdateMakeSameasOwner.jpg

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