Managing payments

We suggest keeping your account's billing information up to date to ensure renewals and registrations are processed as expected.

Your Hover account can store a credit card on file for use with automatic payments.

We offer an account balance option to add funds that will be stored in your account, which you can use as needed. You can also use an alternative payment method like PayPal or Apple Pay.

Managing your payments

You may have some questions about Hover's billing and payments. 

ICANN fee

When paying for your Hover products, you may see an itemized ICANN fee in your shopping cart. The Internet Corporation for Assigned Names and Numbers (ICANN) charges a mandatory annual fee of $0.18 for each year of domain registration, renewal, or transfer on gTLDs.

GST/HST GST/HST is collected through Hover accounts associated with a Canadian address. We do not take taxes on behalf of any other country. Hover's GST/HST number is 87321 5321 RT0001.
VAT credentials Hover does not require VAT credentials for payment. If you need VAT through your invoices, it can be included as the secondary address line when setting up your billing information.
Supported currency All transactions are currently processed using US Dollars.
Accepted payment methods
  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • PayPal
  • Apple Pay
  • Account balance
Invoices You can view and print your Hover invoices within your Hover control panel's Settings page.

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Accessing your billing information

  1. Sign in to your Hover control panel.
    HoverCPLogin.jpg
  2. Click on Settings from the navigation bar, where you will see the Billing info section within the domain's Overview.
    SettingsBillingInfo.jpg

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Updating your payment method

  1. Sign in to your Hover control panel.
    HoverCPLogin.jpg
  2. Click on Settings from the navigation bar, where you will see the Billing info section within the domain's Overview.
    HoverCP_Settings.jpg
  3. In the billing info section, press Edit.
    BillingEditPayment.jpg
  4. Press Delete to remove the billing method on file, followed by Continue. Simply editing the details may cause a glitch in the billing system and cause the edit to fail.
    CPDeleteBilling.jpg
  5. Select Delete billing information from the pop-up asking Are you sure you want to delete your billing information?
    CPDeleteBilingAreYouSure.jpg
  6. You can now proceed with adding the new desired billing information by selecting Set up payment within the Billing info section.
    BillingAddPayment.jpg

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Adding your payment method

  1. Sign in to your Hover control panel.
    HoverCPLogin.jpg
  2. Click on Settings from the navigation bar.
    HoverCP_Settings.jpg
  3. In the billing info section, press Set up payment.
    BillingAddPayment.jpg
  4. Select the radial button for your preferred payment method.
    Note: Selecting PayPal or Apple Pay will prompt a separate login screen to appear. 
    BillingPaymentType.jpg
  5. Enter your billing details, then press Continue.
    BillingAddDetails.jpg
  6. Click inside the box to agree to the cardholder agreement, then press Save changes.
    CardHolderAgreement.jpg

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Using PayPal 

At Hover, you can use a PayPal account to add new services or renew existing ones. 

The PayPal account must have a credit card on file as a backup payment option. PayPal requires a credit card for recurring payments from any vendor. Hover's subscription services renew annually.

  1. Log in to your Hover control panel.
    HoverCPLogin.jpg
  2. From the domains Overview page, select Settings.

    HoverCP_Settings.jpg
  3. In the billing info section, press Set up payment.
    BillingAddPayment.jpg
  4. Click on the radial button to select PayPal, followed by PayPal check out.
    CPAddPayPal.jpg
  5. In the pop-up, enter your PayPal account and select Log in.
    CPAddPayPalLogin.jpg
  6. Select the desired payment method associated with the PayPal account, followed by Continue.
    CPAddPayPalChoosewaytopay.jpg
  7. Click on Agree & continue.
    CPAddPayPalAgreeContinue.jpg
  8. The PayPal window will close, and the Billing info payment type will now indicate PayPal.
    CPBillingInfoComplete.jpg

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Using Apple Pay

Apple Pay can be used as the payment method for your Hover account; however, specific hardware and software requirements will need to be met. 

While Hover Support can assist with most payment issues, Apple Pay's special requirements limit its support.

  1. Log in to your Hover control panel.
    HoverCPLogin.jpg
  2. From the domains Overview page, select Settings.

    HoverCP_Settings.jpg
  3. In the billing info section, press Set up payment.
    BillingAddPayment.jpg
  4. Select the radial button to select Apple pay, then choose Pay.
  5. Within the Safari pop-up, confirm the payment on your iPhone to use Apple Pay as the payment method.
    CPAddApplePayConfirm.jpg

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Adding account balance funds

Adding funds to your Hover account balance is a great way to ensure funds are available for upcoming orders.

The Hover account balance will be the primary source to pay for all orders. If the account balance is not enough to cover the order, the remaining funds will be collected from the payment method on file. 

Note: Account balance transactions are non-refundable.

  1. Log in to your Hover control panel.
    HoverCPLogin.jpg
  2. From the domains Overview page, select Settings
    HoverCP_Settings.jpg
  3. Within the Account balance section, select Add funds.
    AddFundsSettings.jpg
  4. Select the desired amount in USD, and click Continue.
    AddFunds.jpg
  5. Check the box to agree to the Terms of Services, followed by Submit order.
    AddFundsBilling.jpg

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