How to: Contact customer service from the Hover website

This article will show you how to contact customer support from the Hover website.

  1. Go to: https://help.hover.com

    OR

    Go to: http://hover.com and click Help from the top corner of the page.

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  2. Here you can Submit A Request, or Sign In.
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    If you have an account, and you are able to login, we recommend doing this first. This way, your help request will be linked to your Hover account history and you'll be able to look this up later if needed for future reference as well.

    You can also see our Hours Of Operation:

    Weekdays: 8am-11pm Eastern
    Weekends: 8am-8pm Eastern

    North America (Toll Free): 1-866-731-6556
    International (Toll Free): +800-371-69922

    Once you've logged and are ready, click Submit A Request.

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  3. Complete the form and then click Submit to send us your ticket. You will receive an email back from us with a ticket number. You can reply through that email, or you can log into your account and reply on this same My Activities page mentioned below.

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  4. You can also go to the account menu above and select My Activities to view your existing and past requests associated with this account.

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Have more questions? Submit a request

2 Comments

  • 0
    Avatar
    john kouris

    How long does it take to get a response ?

     

  • 0
    Avatar
    Brennan Valenzuela

    Our promise is a reply within 24 hours of the email sent.
    I've picked up your request #1360739. Apologies for the delay John. We'll be right with you

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