How To: Use your domain email with MailChimp

When you are just getting started with MailChimp you'll need to verify your email domain. When you do this, MailChimp is verifying that you are using a valid "from" email address on a domain that you own and have access to. Basically, they want to make sure the email address is actually yours. This helps protect the reputation of your email address because MailChimp knows that your email address isn't being used by someone else without permission.

You cannot send email through MailChimp until you have verified your email domain.


Log into your MailChimp account here:

1. Click on your name in the left hand column of your account and select Account Settings




2. Select the drop down menu Account Settings and select Verified Domains




3. Select Verify An Email Domain




4. Enter the email address that is on the registered domain you wish to use with MailChimp.  Click Send Verification Email




5. You will get a message letting you know the email has been sent to verify your domain.

Go check your Inbox for that email.




6. The email you receive from MailChimp will be From MailChimp Account Services, and will have the Subject: Verify your domain for MailChimp.

You are given two ways to verify the domain:

  • Click Verify Domain Access
  • Copy the verification code and enter it in previous screen in MailChimp (previous step)




If you chose to enter the verification code, enter it in the field presented and click Verify Me.




7. When you're done, click Done.




You will now see your new domain listed under Verified Domains with the status Verified.


How to delete a Verified Domain

If you want to remove a verified domain from your list you can do that by clicking on the Delete button to the right of the domain on the Verified Domains page in your MailChimp account.

How to delete a Verified Domain



Set up MailChimp Authentication

Authentication adds a trackable identifier to your emails to indicate you are a legitimate sender. It's always a good idea to set up authentication and it couldn't be easier. When you create a campaign in MailChimp, all four types of Authentication are automatically added to your campaign by default.

There are four different types of Authentication, all of which MailChimp supports:

  • DKIM
  • Domain Keys
  • SenderID
  • SPF

When Authentication is disabled for a campaign, the MailChimp SPF record is still included in your sent mail. Only the DKIM is removed.

How to enable or disable Authentication


1. Click on Campaigns and then select the campaign you with so enable or disable Authentication for. In this example, the campaign is called How to Authenticate.


How to enable or disable Authentication



2. Scroll down to the bottom of the page under More Options and you can deselect to disable Authentication, or if it was previously disabled, check off the box to enable it again.



That's all there is to it!

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  • 0
    Nathan Charley

    The Mailchimp verification email says it is being sent to me, but it isn't showing up in Hover mail. Any ideas on how to fix this?

  • 0
    Michael Fich

    Hi Nathan,

    I've just sent you an email from to try to assist you with this issue.  If you can keep an eye out for it, and send me a reply when it is convenient to do so, it would be greatly appreciated!

  • 0
    John Jones

    Man - I am baffled. I can get email from other sources but I am unable to get the verification email from MailChimp. I have added MailChimp to the safe list in the webmail interface and still nothing. Any ideas?

  • 0
    Rachel Fitzmaurice

    Hi John, 

    I've just sent you an email from to work with you on this, I'm pretty sure I know what the problem is but need to verify some personal info. If you can respond to me when you get a chance that would be great!

  • 0
    Candace Reichert

    same here, im unable to receive the verification email from mailchimp. Why is this. Need it asap to run my marketing. please help


  • 0
    Nathaniel Dean

    I am having trouble with this. Mailchimp says that it sent my verificaiton email, but I have not gotten it at all, not in my hover webmail inbox, not in my forward email address, not anywhere. Help me please!

  • 0
    Bryanna Mickelson

    I am having trouble as well. I try to send a verification email. And the first time it says "verification sent"  but nothing in my email. Then when i resend, it says it bounced. 

  • 0
    Liming Rao

    Same here, no email received for MailChimp verification, when re-send, it stated "might bounced". PLEASE HELP!


  • 0
    Courtney Mathieson

    Hi Liming, 

    I see that Jessica was able to help you by email with some of the specifics of what may be going on with that error. 

    If anyone else reading this encounters any errors while trying to get their mailchimp verified for their hover email, please feel free to reach out directly to our support for help. We are here to help through email (, Live chat and phone support 7 days a week.


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