How to: Configure Hover email on your Android device (Updated Aug, 2015)

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Erik Kingissepp
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This tutorial will show you how to set up your Hover email on your Android smartphone.

With the release of Android 5.0 Lollipop, the native email app was removed from Android. All email accounts can now be setup in the Gmail app.

Steps for Android 4.4.2 Kit Kat follow afterwards.

Android 8.0 Oreo Setup Instructions
Android 5.0 Lollipop Setup Instructions
Android 4.4.2 Kit Kat Setup Instructions

 

Android 8.0 Oreo Instructions

Screenshots were taken on an LG G6 running Android 8.0 Oreo.

 

1. Select Settings from your home screen, then select the General tab and finally choose the Add Account option.

 

2. On the Accounts page, select the option for Personal Email (IMAP4).

3. You will be presented the option to enter your email address. Do so and then select the option for Manual Setup.

enteremail.png

4. The next page will ask you to choose the type of account you would like to add. We recommend selecting Personal (IMAP).

typeofaccount.png

5. The next page will prompt for the password to this account. Enter that then select Next.

password.png

6. The next page is going to ask for the Incoming Server Settings. Please use the following details:

  • Username: The full email address of the account you are adding
  • Password: Will be auto-filled from the previous screen
  • Server: mail.hover.com

incoming.png

7. The next page will ask you for the Outgoing Server Settings. Please fill out these details as follows:

  • Require sign-in: Turn ON
  • Username: Your full email address
  • Password: Your password for this email address
  • Sever: mail.hover.com

outgoing.png

8. After selecting Next you will be presented with the Account options page. Here you can set your sync frequency (how often Gmail will check for new emails), whether it should notify you when emails arrive, whether to keep emails synced at all, and whether or not to automatically download attachments for emails when connected to WiFi. All of these settings are your preference.

accountoptions.png

9. Finally you will be able to enter the name displayed to recipients when sending emails from this account.

accountsetupcomplete.png

10. Select Next and you're all done! The Gmail app will begin to download any existing emails immediately.

 

Android 5.0 Lollipop Instructions

Screenshots were taken on an LG G4 running Android 5.0 Lollipop.

 

1. Select Gmail from your home screen.

2. Select Add an email address.

android5_01.png 
 

3. Select Personal (IMAP/POP), and then OK.

android5_02.png

 

4. Enter your email address, and then select the option for Manual Setup.

 android5_03.png

 

5. Select the Account type, we recommend using Personal (IMAP), especially if you connect to this account from multiple devices.

android5_04.png

6. The next page will ask you to sign in, enter your email password and then select next to continue.

android5_05.png

7. This is the account setup page for the incoming server settings. Please complete the details as follows:

  • Username: Your full email address
  • Authentication: Password, your email password
  • Server: mail.hover.com
  • Port: 993 (if you selected IMAP), 995 (if you selected POP)
  • Security Type: SSL/TLS (Accept all certificates)

android5_06.png

8. Select NEXT.

9. Now we'll need to fill out the details for the outgoing server settings:

  • SMTP Server: mail.hover.com
  • Port: 465
  • Security Type: SSL/TLS (Accept all certificates)
  • Require Signin: Turn ON
  • Username: Your full email address
  • Password: Your email password

android5_07.png

 

10. Select Next.

11. You will be presented with the Account options page. Here you can set your sync frequency (how often Gmail will check for new emails), whether it should notify you when emails arrive, whether to keep emails synced at all, and whether or not to automatically download attachments for emails when connected to WiFi. All of these settings are your preference.

android5_08.png

 
12. The final page of your account setup! Here you can setup an account name, this is specific to your device to differentiate it from other accounts you may already have setup on this device. You can also provide your name as you would prefer it to be displayed on outgoing messages.

android5_09.png

13. Click NEXT. The account is setup and will start to download your messages.

 

 

Android 4.4.2 Kit Kat Instructions

These screenshots were taken on a Samsung Galaxy S5 smartphone, running Android 4.4.2 Kitkat.  If you are using a different model of phone powered by the Android OS, there may be slight differences in what you see on your phone.



1. Select Email from your home screen.



2. Enter your full Email Address and Email Password.

Tap Next.



3. Select IMAP account.



4. Enter the following Incoming Server settings

  • Email address:  your full Email Address
  • Username:  your full Email Address
  • Password:  your Email Password
  • IMAP server:  mail.hover.com
  • Security type:  SSL (accept all certificates)
  • Port: 993

Tap Next.



5. Enter the following Outgoing Server Settings:

  • SMTP server:  mail.hover.com
  • Security type:  SSL (Accept all certificates)
  • Port:  465
  • Check the box:  Require sign-in
  • Username:  your full Email Address
  • Password:  your Email Password

Tap Next.



6. By default, your phone will check for new email every 15 minutes.  You can tap the mailbox options below for account specific settings.

Tap Next.



7. Type a name for your email account and your name as you want it to appear on outgoing messages.

Tap Done.



Your device will load your messages.  You can now send and receive your Hover email on your phone!

Have more questions? Submit a request

63 Comments

Date Votes
  • 0
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    Roger Gann

    This is badly in need of an update - some of us have Android 4.2!

  • 0
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    Blair Mueller

    Hi Roger - You are right, this does need updating!  We're working on it as we speak.  It should be updated in the next couple of days.

  • 0
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    Blair Mueller

    All updated :)

  • 0
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    Chuck Lantz

    Updated or not, you saved me hours trying to configure my Hover email account on my new Nexus 7 32g. I was going nuts trying to do it using the typically mysterious Google instructions. But your Android advice got through it in five minutes! Thanks!

  • 0
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    Blair Mueller

    You're welcome!  Glad this has been helpful.

  • 0
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    Susan Berger

    Hi, thanks for providing this. But it looks like you need another update or another version for ICS?

  • 0
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    Andrew Costen

    That is very possible. Thanks Susan.

  • 0
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    Emilio Pastrana

    Very helpful!! Thanks!!

  • 0
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    Roger Dunton

    Great tutorial!  My only problem is that while I can send/receive emails via my home router I get a "Unable to connect to server" message when I try to make use of public wifi hotspots.  Is this a problem I should address to my ISP, or can you suggest a solution? 

  • 0
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    Chuck Lantz

    Back again!  My email worked fine for a few months, and now I can receive email, but when I try to send I get a "connection problem" message.  I tried going through the config again, but without deleting the account first.  When I get to the end, it says "duplicate account" (no surprise), so I guess I need to delete my account and start from scratch?

  • 0
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    Andrew Costen

    Roger, I've seen that issue with my own phone at various public hotspots as well. My suspicion is that they're blocking whatever port number you're using for sending. Try setting it to port 465 if it isn't already, otherwise try 587. Make sure you're using Authentication with both the username and password on your phone for sending as well.

  • 0
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    Andrew Costen

    Chuck, have you tried just rebooting? If so, feel free to give us a call and we'd be happy to check the setting for you, although deleting and recreating the account works too, presuming you're using IMAP. If you're using POP3, there's a chance you could lose mail depending on which mail program you're using, in which case you should definitely contact us first.

  • 0
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    Roger Dunton

    Thanks, Andrew.  I'll give it a go and let you know.

  • 0
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    Chuck Lantz

    Andrew:  Thanks for the info.  I'll contact Hover by phone.

  • 0
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    Tara Zoltek

    so easy to set up.  thanks for the picture play-by-play!

  • 0
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    Demitrio Frazier

    This was super easy to follow, thanks for the step-by-step on this Hover Team!

  • 0
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    PL PeterLomhoff

    I was struggling with how to get outgoing email working from my Verizon Android Razor.  This explained it clearly and it worked on the first try.  Thank you!

  • 0
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    Vincent Sylvester

    I can not get any outgoing mail to work on any of my mobile devices!  I have contacted support and they have no idea what to do.  Has anyone else had this issue?

  • 0
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    Sam Coulombe

    Hey there Vincent, I can't track down your request. I will send out a new email and we can look into troubleshooting this together. 

    -Sam

  • 0
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    Stacy Leotta

    Do I set up a Windows phone the same way?

  • 0
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    Henry Abey

    Hi Stacy, a Windows phone will have a similar setup. We'll send you an e-mail with our settings right away so you can get everything configured.

  • 0
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    Guy Lavoie

    I have reinstalled everything on my Android phone (Galaxy Nexus, 4.2.1) but cannot get the email configured now. I enter my hover user name and password the same way as I had done the first time (and as I have on my home PC) but when I click on "next" it tells me that my user name or password is incorrect. I have had this user name and password for years, since the netidentity days. What is wrong?

  • 0
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    Henry Abey

    Hi Guy, the username will be your Hover e-mail address that you are setting up. The password is the e-mail password. If you're still having trouble, you can also send us an e-mail to help@hover.com or let me know.

  • 0
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    Bud Beaty

    Outstanding instructions.  I have an Android 4.2 tablet and your guidance was spot on.  Thanks

  • 0
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    Adrian Laramee

    Great job.  It worked for me and will save lots of time when i am using my tablet to send links to sites i visit to friends.

  • 0
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    Richard Neary

    Hi, I have a Samsung Galaxy tab that has Android 4.2. I have looked and tried everything to set it up for e-mail, unless I messed it here, can you help me out??

    Thanks Richard Neary

  • 0
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    Joel Pais

    Hey Richard, I see that Mark was able to help you out with your request. Feel free to respond to that request if you need additional help.

  • 0
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    James Self

    when i setup as IMAP, it doesn't give me the option of when to leave on server.

    when i setup as POP3 I can leave on server, but I can't push.

     

    IS that correct, or did I do something wrong?

     

    Thanks!

     

  • 0
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    Shanna Millman

    Hi James, IMAP leaves the mail on the servers so all your devices connect to the server to access your mail.  POP actually removes it from the servers and stores it locally unless you select the option to keep it on the server in your clients.  So you are not doing anything wrong.

  • 0
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    khalil ahmed

    i m trying to setup my email but every time i m getting msg authentication failed. can any one help me why my note 3 is sending this msg again n again ...my wifi mobile data browsing and email password all is ok but still i m getting authentication failed msg. can anyone help me regarding this issue 

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