How to: Configure Hover email in Apple Mail (El Capitan, Mavericks, 3.5 and 4.1, using IMAP)

This section will guide you through configuring your Hover email in Apple Mail OS X El Capitan using IMAP.

To configure Apple Mail 9.1, please complete the following steps:

1. Open Mail and the screen below will appear. Select Add Other Mail Account... and click Continue.

Setup_2.1.png

2.  If you have an existing account in Apple Mail, you will need to go to the Mail menu and select Preferences > Account to configure your account.

 

3. Enter the following:

Full Name: Enter your first name and last name (Ex. John or John Smith)

Email Address: Enter the Hover email address you are setting up

Password: Enter your Hover email password 

And click Sign In.

4. Enter the following information:

Outgoing Mail Server: mail.hover.com

Incoming Mail Server: mail.hover.com

User Name: Enter your Hover email address

Password: Enter your Hover email password

5. Apple Mail will attempt to configure they mail setting and after a few minutes you will receive a pop up to confirm your mail account.

You're finished! 

In Apple Mail 9.1 the application will populate the port settings automatically. Further configuration is not required.

To configure Apple Mail 8.2, please complete the following steps:

1. Open the Mail menu and choose Accounts.

2. Click Add Account, and select Add Other Account...

3. Select Add a Mail Account and click Create.

4. Enter the following:

Full Name: Enter your first name and last name (Ex. John or John Smith)

Email Address: Enter the Hover email address you are setting up

Password: Enter your Hover email password 

And click Next.

6. Click Next to create the incoming mail server port setting.  Use Port 993 and check the box to use SSL.

7. Click Next to configure the outgoing mail setting:

SMTP Server: mail.hover.com
User Name: your Hover email address
Password: your Hover password

and click Create.

You're finished!

 

This section will guide you through configuring your Hover email in Apple Mail OS X Mavericks using IMAP.

 

To configure Apple Mail , please complete the following steps:

  

1.) Open "Mail" and the screen below will appear.

Setup_1.png

 

 

2.) Select "Add Other Mail Account..."

Setup_2.1.png

 

 

 

3.) Click "Continue"

Setup_2.2.png

 

 

4.) Enter the following:

 

Full Name : Enter your first name and last name (Ex. John Smith)

Email Address : Enter the Hover email address you are trying to setup

Password : Enter your Hover email password 

Setup_3.png

Click "Create"

 

5.) Enter the following Incoming Mail Server settings:

Account Type : Select IMAP from the options (POP3 is also supported by our mail server, however we recommend IMAP)
Description: enter your email address

Incoming Mail Server :  mail.hover.com
User Name : Enter your Hover email address
Password :  Enter your Hover email password

Setup_5.1.png

Click "Next"

 

6.) Enter the appropriate port number. 143 is the default.

Use 993 if SSL is enabled or 143 if SSL is disabled. (Note, SSL is optional)

Setup_6.1.png

 

Click "Next"

 

7.) Enter the following Outgoing Mail Server settings:

Outgoing Mail Server : mail.hover.com
User Name : Enter your Hover email address
Password :  Enter your Hover email password

(Note: While Apple Mail says these fields are optional, you must enter the information in order to be able to SEND any emails.)

 

Setup_8.1.png

 

8.) You're finished! 

 

Setup_9.1.png

 

 9.) Note:

If you need to re-enter any of the information (like if you were to update your Hover email password), simply select  "Mail" in the menu bar, and then select "Preferences"

 

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This section will guide you through configuring your Hover email in Apple Mail version 3.5 or 4.1 using IMAP.

Please note: do not setup the email account through "System Preferences."  The account should be setup in Apple Mail.   

To configure Apple Mail, please complete the following steps:

  1. Click on the Mail menu and select Preferences.

  2. Click on the plus sign to add a new account.

  3. Enter the following:

    Full Name: enter your name as you want it to appear on outgoing messages
    Email Address: enter your Hover email address
    Password:  enter your Hover email password



    Click Continue.
  4. Enter the following Incoming Mail Server settings:

    Account Type: select IMAP from the list  (POP3 is also supported by our mail server, however we recommend IMAP)
    Description: enter your email address

    Incoming Mail Server:  mail.hover.com
    User Name: enter your email address
    Password:  enter your Hover email password



    Click Continue.
  5. Enter the following Outgoing Mail Server settings:

    Description: Hover Outgoing Server
    Outgoing Mail Server: mail.hover.com

    Put a check next to "Use only this server."

    Put a check next to "Use Authentication" then enter your email address as the User Name and enter your password.



    Click Continue.

    If Apple Mail hangs while verifying the settings then you can click Cancel then click Continue to proceed.
  6. Click Create.
     
  7. The account configuration is complete.  You can close the Accounts window.


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124 Comments

  • 0
    Avatar
    Neal Fortin

    I am having a similar problem to many of the above. I can log into the Hover web mail, but my Apple mail keeps failing — asking for a password. The password works because I can log in on the web.

    Were there any solution to the above problems that can be posted?

  • 0
    Avatar
    Douglas Van Fossen

    Using Mail 7.0 with mavericks. No joy.

    iPhone works fine with my hover account. Have followed at above direction. "mail cannot connect to account...." "enter password"......No joy. everything is correct and has been done at least three different times. see pic... guidance plez

  • 0
    Avatar
    Brian Seitz

    I have just signed up and am having some similar problems.  I am able to use Hover on my iPhone without problem but can't use it in Mail.  I keep getting "access denied" for the recipient address.  Regardless of who I try to send the email too, I get the same response.

  • 0
    Avatar
    Henry Abey

    Hi Nicolas, I've just sent you an e-mail so we can work on getting your Hover e-mail working again. Please keep an eye on your inbox.

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