How to: Use Hover email with Gmail

Many people enjoy sending all of their email from multiple email accounts all into one Gmail account. There are a couple of ways to accomplish this, and each has their own advantages and disadvantages. Using a variety of methods, we can set up email accounts which are created on Hover to be sent to your own Gmail account, and also configure that Gmail account to allow you to send from your Hover email account as well.

 

One important thing to note is that it is not possible to perform all of these tasks using a Hover “Forward Only” email account, shown on https://www.hover.com/email. While this type of account will let you forward to any email address, including a Gmail account, that is the only function of a Forward Only account and they cannot be used as the sender address from within Gmail.

 

Let's get started setting this up!

 

The following instructions apply only to Hover email accounts categorized as either a “Small Mailbox” or “Big Mailbox”, but cannot be performed using a “Forward Only” account.

How to: Use Gmail to retrieve email stored in your Hover account using POP3

The most common way to get messages from your Hover inbox (all existing messages in the Inbox, and any messages which get sent at a later time) and into your Gmail account is to allow Gmail to make a POP3 (Post Office Protocol) connection to the Hover email server. Gmail will require the Hover server information to make that connection.

 

1. To begin, sign into your Gmail account by visiting https://mail.google.com, and and entering your Gmail address and password. Once you sign in, click the Settings icon in the upper right corner of the interface and select Settings from the drop-down menu.

How to: Use Gmail to retrieve email stored in your Hover account using POP3

 

2. Clicking on the Settings option, brings up a new menu with several pages of options. Click on Accounts and Import to find the option to Check mail from other accounts (using POP3):.

Click on the link Add a POP3 mail account you own, to begin adding a POP3 connection to your Hover email account.

 

3. This brings up a new window which prompts you to enter your email address. Enter your email address, as well as the name you'd like to call it by, and click the Next Step button.

 

4. This brings us to the page shown below where you will need to enter the POP3 server settings to allow Gmail to sign into Hover's POP3 servers with your account and retrieve emails.

 

This form often comes with a default value in the Username and POP Server section, but those should be removed and replaced with the following values instead.

Username: (enter your Hover email address)

Password: (enter the password for your Hover email address)

POP Server: mail.hover.com

Port: 995 (if SSL is enabled); 110 (if SSL is disabled).

 

It's a good idea to also make sure to check off Leave a copy of retrieved message on the server. When using a POP3 connection, from any platform, the client that you are using will remove all emails from your Inbox on Hover, leaving those emails no longer in your Hover.com Inbox. While this may be useful in some scenarios, most of the time this can lead to problems later on. It's advisable to make sure that the Leave a copy of retrieved message on the server option is selected to make sure that any email which is pulled in from Gmail, using a POP3 connection, generates a backup copy of that message to place back in the Inbox of your Hover.com account as well.

The option Always use a secure connection (SSL) when retrieving mail is also something which is very useful. This makes sure the username and password you had entered is encrypted every time Gmail attempts to connect to Hover to pull in your emails.

 

Once all of the settings have been entered, your settings should look similar to those displayed on the image shown above at which time you can then click Add Account.

 

5. You're brought to a confirmation page, if all data is entered correctly, which displays "Your mail account has been added.” It gives you the option to also send email from the same Hover email account, but you can select No from here, and click the Finish button to allow Gmail to begin pulling in everything from your Hover inbox. Depending on how many emails you had in your Hover account, this may take Gmail some time to finish up.

Optional: Speed up email delivery to Gmail by Forwarding

For many users, this will be enough to get all of your messages, but there are a few notable problems that can come up for some users. First, Gmail will only check POP3 connections every 60 minutes unless you manually force Gmail to pull in email between 60 minute intervals. We can correct for this by making emails get sent over to your Gmail account using email forwarding from within your Hover email account settings.

1. Sign into Webmail at https://mail.hover.com

2. Click on Settings

3. Go to Mail Forwarding. We can use this menu to set up automatic email forwarding to Gmail which will make it arrive at a much quicker rate in most instances.

4. Make sure to select Enabled and to enter your Gmail address in the Forwarding Recipients option.

 

It's a good idea to allow Keep local copy to be enabled as well. If you ever need a backup of messages that you normally would manage through your Gmail account, this keeps them stored in your Hover email.

 

5. Click “Save” to ensure that your email forwarding is finalized.

Email forwarding may be preferred by some users, mostly because it is a lot faster than using a POP3 connection to get your emails. However, the main advantage of using a POP3 connection within your Gmail interface is to pick up any emails which were unable to be forwarded by Hover if they were blocked by our outgoing spam filter. Using both methods, both forwarding to Gmail and having Gmail retrieve messages through a POP3 connection will better facilitate a connection between the two accounts.

Optional: Include your Spam in emails retrieved by Gmail

Often there are emails which get filtered by Hover's spam filter as soon as they get to your account. They are immediately put into your Spam folder and there is no attempt to forward messages which have been classified as spam. However, there are some users who wish to turn off Spam filtering and have all messages placed in their Gmail account.

 

Since the POP3 connection in Gmail will pull in everything from your Inbox, you can change your Webmail settings within your Hover email account so that all spam messages are stored in your Inbox rather than in your Spam folder, which allows Gmail to retrieve them using the POP3 connection.

 

To change your Webmail spam settings, first sign into Webmail.

1. Visit https://mail.hover.com and sign into your email account.

2. Click on Settings.

3. Within the Settings page, select Spam Settings from the options on the left menu panel.

4. The Spam Folder needs to be changed from “Default” to “INBOX”

Gmail will then be able to pull in anything which had been previously filtered out and categorized as spam by Hover's spam filters. There is an image below which shows how your Webmail spam settings would look.

Optional: Include your Spam in emails retrieved by Gmail

How to: Send emails from Gmail using your Hover email address

Often you'll want to send replies to messages which are sent to your Hover email account, and make sure that you are replying from the same email account that the messages had originally been sent to. Gmail has an option that allows you to connect to the Hover SMTP Servers to allow you to send through their interface using your Hover email account.

1. To get started, we go back to the Accounts and Imports menu in Gmail.

How to: Send emails from Gmail using your Hover email address

 

2. From the Accounts and Imports menu, navigate to the Send mail as: section and click Add another email address you own link. Note: if you are using a forward-only account, you will be unable to use the Send mail as: feature because there is mailbox attached to the email address.

 

3. A new menu pops up and asks you to enter your email address. Ensure that you enter the Name that you wish to be displayed to other people who receive emails sent from your Hover email address. Enter your email address in the next field, and ensure that Treat as an alias remains unchecked (do not select this option). Click Next Step to proceed.

 

4. Gmail then required that you enter the Hover SMTP server settings requried to connect to our servers so that they can send email from your account for you. These need to be configured with the following server settings, also displayed in the image below.

SMTP Server: mail.hover.com

Port: 465

Username: (your Hover email address)

Password: (the password corresponding to your Hover email address)

 

Click Add Account.

 

5. Google will ask you to verify you are the owner of the email account that you are adding SMTP settings for, as seen in the following image.

To complete Google's verification, visit https://mail.hover.com/ and sign into your Hover email account.

You should receive an email that looks like the one below.

 

There are two methods to complete the verification. First, you can click on the large link following the text that says “pelase click the link below to confirm your request”. This is the quickest method.

However, you can also copy the “Confirmation code” presented above it and use it in the Gmail dialog box (seen in the previous image) and click the Verify button.

 

After completing the verification process from Google, you will then be able to send email from your Gmail account using your Hover email address.

Have more questions? Submit a request

120 Comments

  • 0
    Avatar
    Brian Cabral

    Hi Alex, I sent you a quick email to troubleshoot your connection. Just keep in mind, username should always be the full email address. I'll look out for your reply, if you need further assistance.

  • 0
    Avatar
    Brian Cabral

    Hi Ali, we were able to correct the MX record for your domain while speaking on the phone yesterday. It's always a good idea to send a couple test messages back and forth from webmail to ensure the email is sending and receiving fine and the password is correct :)

  • 0
    Avatar
    Durrell Bowman

    I'm going to transfer my domain to Hover and will map to it from WordPress.com. I understand what I need to do for that, because I'll be able to add Hover's servers to my WordPress.com domain settings. However, in order to have email (and to send from it, say, using Gmail), by adjusting the MX settings, do I need a Hover mailbox or is forwarding enough?

  • 0
    Avatar
    Kevin Kane

    I was able to add the pop mail account, but it hits errors when it gets to "would you like to be able to send mail from ****@*******.com?" Either authentication failed or server taking too long. Happening since yesterday. 

  • 0
    Avatar
    Brian Cabral

    Hi Durrell,

    I sent a reply to your email and answered your forum post in our transfer to hover article available here

  • 0
    Avatar
    Kevin Kane

    The reply to Durrell went to my inbox.

  • 0
    Avatar
    Brian Cabral

    Hi Kevin,

    I just noticed the email I sent to Durell was sent to the correct address. I think you may be referring to the email notification you received when someone replies to this thread.

    Sorry for the delay, I've just sent you an email to assist you with the issues you're experiencing.

  • 0
    Avatar
    Darta Riekstina

    I have a forward only email with Hover and I am trying to set up a "reply from" in Gmail for this e-mail address, but I am not succeeding. Would you send me instructions please?

  • 0
    Avatar
    Brian Cabral

    Hi Darta,

    It's not possible to use the 'reply from'  section for forward only emails. The forward only does not include a mailbox so it would not be possible to reply from the address. These instructions are meant for emails that include a mailbox i.e. the big and small mailbox. Here is a link to the different options we offer including the small and big mailboxes for a comparison: https://www.hover.com/email

    Feel free to send us an email at help@hover.com if you have any questions or need assistance with upgrading to a mailbox instead.

     

  • 0
    Avatar
    Dom Willmott

    What is the point of the forward email function if I can't connect it to my gmail account ? I'm sending emails to myself having set the 'forward to' as my gmail account but I don't get any emails. Feels like I have been lied to about the forward email function. 

  • 0
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    Dom Willmott

    Apologies it works fine. Jumped the gun.

  • 0
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    Matthías Sigurðsson

    Will this tutorial also work for the cheapest e-mail bundle (the 5$ "forwarding only")?

  • 0
    Avatar
    Yovano Fonseca

    Weeee! Ha ido muy bien, gracias por el tutorial, ha sido de gran ayuda.

    Estaría bien que se actualizará en último paso que hace referencia el punto 10. Por defecto gmail recomienda TLS

    Gracias!

  • 0
    Avatar
    Brian Cabral

    Hi Matthias,

    These instructions are only applicable for our email options that include a mailbox i.e. the small and big mailbox. Forward only addresses do not include a mailbox so it would not be possible to configure those addresses in gmail using the pop3 client feature.

  • 0
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    Brandon Webber

    Hey there - I've got the emails all set up and connected, however the email verification from Google isn't showing up in my inbox (checked spam as well). I'ved also checked for the email in Hover's webmail service. Does the email just take some time to configure?

    Thanks!

  • 0
    Avatar
    Brian Cabral

    Hi Brandon, Martin sent a reply to your email help request to help you out with getting your email configured on gmail using the pop3 feature.

  • 0
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    Anne Maureen McKeating

    Hi, I've tried to add my email address to gmail so that I can send email with an alternative outgoing name/address but keep getting this message attached. I receive emails to this address but cannot send them from the address

    Thanks in advance

  • 0
    Avatar
    Brian Cabral

    Hi Anne,

    I've sent you an email to help get you in the right direction. In the server settings, the username should always be your full email address and the pop server is mail.hover.com. Just reply to my email if you need further assistance.

  • 0
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    Deena Tailo

    Hi!

    I'm getting "Server denied POP3 access for the given username and password denied. I have Gmail, and I have the $5 forwarding address with Hover. I've tried changing my password, no luck. I read some comments above- does this not work with Gmail? 

     

    Thanks!

    Deena

  • 0
    Avatar
    Brian Cabral

    Hi Deena,

    Forward only addresses do not include a mailbox so it's not possible to configure those emails using gmail's pop3 email client feature. However, you can setup the email to forward to your gmail address from the 'manage your email' section of your account.

    This tutorial is only applicable for the small and big mailboxes.

  • 0
    Avatar
    stu griffiths

    I second Ryan's comment!!

    "This isn't fair...

    On the https://www.hover.com/email page, under the "Forward Only" section, continuing down to "HOW DO I USE THIS?" it says "Forward your new email address to your gmail, hotmail, or any other email account you own."

    Which is the reason I purchased this feature, to forward to gmail, since I did not "need an email inbox with storage". "

    Very deceiving interface design/copywriting on that page. If I'm going to upgrade to a small/big mailbox I would like a refund on the forward email account I purchased, or that money credited towards upgrading.

    Please let me know how this can be worked out. Thank you.

  • 0
    Avatar
    Brian Cabral

    Hi Stu,

    You can use forward only addresses to forward to your gmail or any other mailbox. However, the forward only address itself does not include a mailbox so you would not be able to set it up in gmail's pop3 client as it requires a mailbox in order to send and receive mail.

    I've sent you an email to assist you with upgrading your forward only address. I'll look out for your reply to my email so we can get that sorted out for you.

  • 0
    Avatar
    David Spector

    I followed all of the steps, even hired an expert to set up my gmail address (david@xchekr.com) for the xchekr.com account that I purchased on Hover.  Everything is cool with gmail and I can send emails, but no one can reply to me.  Can you assist??  They get this error:

    Delivery to the following recipient failed permanently:

     

         mailto:david@xchekr.com

     

    Technical details of permanent failure: 

    Google tried to deliver your message, but it was rejected by the server for the recipient domain xchekr.com < http://xchekr.com/> by mx.hover.com.cust.hostedemail.com. [216.40.42.4].

     

    The error that the other server returned was:

    554 5.7.1 < mailto:david@xchekr.com>: Relay access denied

     

     

    ----- Original message -----

     

    DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;

           d= gmail.com < http://gmail.com/>; s=20120113;

           h=content-type:mime-version:subject:from:in-reply-to:date

            :content-transfer-encoding:message-id:references:to;

           bh=WbE7nX8u1D8sL3Whx8sPBQVfyzIGZRR4dBEbBLSJl7w=;

           b=mhGVJb6UCJ9EsybeRsaIqICUQApxfq+bQbvxCV+MOJMtv8N6JtZr/p8O5DfeXH94mi

            9TE3kHW6wrBZTyATy1RcBlkIcOHiLvS6OxMrtxlNpizwxsvSA8cBV67z7gW7r9CWAXz/

            pqDecDWQmRGCYgdGtrGBhZz30UTXn36buLPEet5de7YkCyY/gkacNcK4i+1CLqNaGshS

            LHWsllnp0DotM55fdrc4jb9Z5Qnc9T8THrubh3jFypAsekAEaK10eqQeIWlzL8SsI9Y9

            E1u+2uEGwAF3N13owTlrZujTbC9axqlqD/Ce4tNk9PiHWFP4VOkARyzPMQCPXk62opZp

            oUnA==

    X-Received: by 10.107.18.2 with SMTP id a2mr11224844ioj.41.1416688643940;

           Sat, 22 Nov 2014 12:37:23 -0800 (PST)

    Return-Path: < mailto:gradybosheers@gmail.com>

    Received: from 192.168.1.69

           by mx.google.com < http://mx.google.com/> with ESMTPSA id y9sm1828329igp.22.2014.11.22.12.37.22

           for < mailto:david@xchekr.com>

           (version=TLSv1 cipher=ECDHE-RSA-RC4-SHA bits=128/128);

           Sat, 22 Nov 2014 12:37:23 -0800 (PST)

    Content-Type: text/plain; charset=us-ascii

    Mime-Version: 1.0 (Mac OS X Mail 8.1 (1993))

    Subject: Re: TEST

    From: Grady Bosheers < mailto:gradybosheers@gmail.com>

    In-Reply-To: <mailto:CAARyYhFZnJ87z8SR9ew2h5CQM\_gqFtcbfs6wnSEVEmxy1SUAsg@ [mail.gmail.com](http://mail.gmail.com)>

    Date: Sat, 22 Nov 2014 15:37:21 -0500

    Content-Transfer-Encoding: quoted-printable

    Message-Id: < mailto:97CB5754-FF75-4164-B064-D9B288F3166D@gmail.com>

    References: <mailto:CAARyYhFZnJ87z8SR9ew2h5CQM\_gqFtcbfs6wnSEVEmxy1SUAsg@ [mail.gmail.com](http://mail.gmail.com)>

    To: David Spector < mailto:david@xchekr.com>

    X-Mailer: Apple Mail (2.1993)

  • 0
    Avatar
    Blair M

    Hi David, 

    I had a look at your domain and it doesn't look like you have an email address configured with us.  You can see this in your account under the "email" page. I'm wondering if the email address has been set up through Google Apps.  There are no mailboxes purchased or created through your Hover account.  I would suggest checking with the person who set this up for you to find out where they created this email address and see if they can update the MX records in your Hover account to allow the email to work. 

    They would have to set up the MX record for whichever email provider the email address is set up through. This can be done under the DNS tab in your account for this domain.

    Let me know if you need a hand with anything else.

  • 0
    Avatar
    hussayn hilal

    Hi, I'm encountering the same problem of registering my mailbox on Gmail. I keep getting the "Server denied POP3 access for the given username and password." and i am using my email password like you specified. Help me out please.

    Thanks

  • 0
    Avatar
    Brian Cabral

    Hi Hussayn,

    I would suggest trying to login to webmail first at https://mail.hover.com/ before configuring the email on gmail. Once you have confirmed you can login to webmail successfully, you're basically using the same information for the server settings in the email client.

    The POP server would be** mail.hover.com*, the **username* would be the email address you're trying to configure and the** password** would be the email password.

    I've sent you an email from help@hover.com for a hand so just reply to my email if there's anything I can help you with.

  • 0
    Avatar
    Andrew Cotten

    Hover support - quick question.

    Is it possible to use Hover email and Gmail apps for businesses with one domain? I'd like to (if possible) use gmail apps for businesses with just one account, then create a few other hover email accounts. Can I do this, or do the MX records changing mean I have to have all my accounts on one or the other?

  • 0
    Avatar
    Andrew Cotten

    Just realized I kind of posted this in the wrong section. Question still stands though.

  • 0
    Avatar
    Michael Fich

    Hi Andrew,

    While it is technically possible to have email accounts with both Google Apps for Business and Hover, as well as email accounts with any other email provider that you wish, it would only be possible to receive emails which had been sent to email accounts on one specific provider, as specified by the MX records which are set up in your domains DNS settings.

    For this reason, it's best to set up all of your email accounts through one specific email provider for any particular domain name.

  • 0
    Avatar
    Alese Stroud

    Gmail says it is fetching mail from my Hover account, but I don't find it anywhere in the Gmail in box.  Any ideas?

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