How to: Transfer a Domain from Shopify to Hover (Updated Aug 2015)

Step 1

Sign-in at manage.opensrs.net.

Contact Shopify support if you do not have your log-in credentials. Go to docs.shopify.com/support for contact methods.

Step 2

Once you're logged into your manage.opensrs.net account, click on Domain Extras.

Step 2

Step 3

In the Domain Extras screen, copy down the Domain Auth Code (it will be used in the final steps of the transfer).

Note: You can edit the Domain Auth Code to be anything you wish. Editing it can make it easy to remember.

Step 3

Step 4

Ensure that Whois Privacy is set to Disabled.

If it is set to Enabled, select the Disable radio button and then click Save Configuration.

Step 4

Step 5

Click on Domain Locking.

Step 5

Step 6

Ensure that Domain Locking is currently Disabled.

If Domain Locking is currently Enabled, disable it by selecting the Disable radio button and then clicking on Submit.

Step 6

Step 7

Step 8

Enter your domain name into the search box and click Check.

Step 8

Step 9

Ensure that the Hover.com site shows that your domain:

  • is eligible for transfer
  • is "Unlocked at Tucows, Inc."
  • shows the correct email address in the admin email section (if it is incorrect, check the Whois Privacy settings again at manage.opensrs.net [see step 4]. If the Whois Privacy is indeed disabled, wait 15 minutes for this to update and then check again at hover.com/transfer_in)
Step 9

Step 10

Click Send approval email link.

Step 10

Step 11

Check your email inbox for the transfer approval email, and follow all steps included in the email to approve the transfer (click on the link provided, enter your initials in the form, and click Agree).

Step 11

Step 12

Return to hover.com/transfer_in and refresh the screen. You should now see 2 (or 3) green check marks and no orange warnings. If there is still a warning, wait 15 minutes for the approval to update, and then refresh the screen again.

Click Add to Cart.

Step 12

Step 13

Click Proceed to Cart.

Step 13

Step 14

Add the Auth Code that you copied down at the beginning of the process to the box marked enter you authorization code.

Make any changes you wish to the registration term length or add email mailboxes if you desire.

Click Checkout.

Step 14

Step 15

Create your Hover account by filling in all the required information and clicking on Create Account. If you have a Hover account already, you can click Sign in.

Step 15

Step 16

Finish the transfer-in process by adding billing information (credit card) and registration information (name, address, email, etc.).

Review the confirmation information for the order and click the checkbox to indicate you agree to the Terms of Service.

Click on the Purchase Now button.

 

Please note that the transfer process can take up to 5 days to complete.

Valet Transfer Option

Hover offers a free Valet Transfer option, where they'll do all the heavy lifting for you and help get the transfer underway. Click here for more details or click on the button marked Use Valet Transfer.

The Valet Transfer is a great option if you're having trouble doing it yourself, or if you have customer DNS settings at your current domain provider and want to ensure your site doesn't go down.

You can always contact Hover Support by emailing help@hover.com or calling 1-866-731-6556 (between 8am and 8pm EST).

Valet Transfer Option
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk