How to: Transfer a domain from GoDaddy (Updated June 2018)

This tutorial will step you through preparing a domain at GoDaddy for a transfer to Hover.

Warning - if you rely on GoDaddy's DNS services for custom DNS records, please contact Hover customer service so we can set up your DNS records in Hover before you transfer in so that you do not experience any downtime on your domain's services. If you are using a third party for your DNS hosting (such as your hosting provider's name servers) you can continue to do so as the name servers will not be changed during the transfer process.

This tutorial applies to the following top-level domains:

.com / .net / .info / .org / .biz / .tel

Other top-level domains, such as .ca domains, have a slightly different transfer process. If you run into trouble, please contact help@hover.com or give us a call at 1-866-731-6556 for help.

Log in to your GoDaddy Domain Details

To get started, you need to log in to GoDaddy to manage the domain name that you want to transfer.

1. Visit http://www.godaddy.com, click Log In, enter your GoDaddy customer number and password, and then click Sign In.

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2. In the Domains section, click MAnage All.Screen_Shot_2018-06-14_at_10.43.13_AM.png

3. Click the domain name that you want to transfer to Hover.

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You can click any of the following links if you need to skip ahead to a specific section:

 

Ensure that you administrative email contact is up-to-date

1. Log in to the GoDaddy Domain Details page for the domain name that you want to transfer.

For information on accessing the Domain Details page, see Log in to your GoDaddy Domain Manager.

 

2. Click the Domain and scroll down to Contact Information and click Edit.

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3. Check that your Administrator contact email address is correct. Uncheck Use for all Contact Types.

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4. Scroll down to Administrative, enter your current email address, and then click OK.

Unlock your domain name

1. Log in to the GoDaddy Domain Details page for the domain name that you want to transfer.

For information on accessing the Domain Details page, see Log in to your GoDaddy Domain Manager.

 

2. Click on the Domain, scroll down to Additional Settings, check whether the Lock is set to On or Off.  To unlock the domain name, click Edit.

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If the domain locking is already Off, skip to Get your domain's transfer authorization code.

 

3. Select Off and then click Save.

Get your domain's transfer authorization code

1. Log in to the GoDaddy Domain Details page for the domain name that you want to transfer.

For information on accessing the Domain Details page, see Log in to your GoDaddy Domain Manager.

 

2. Click on the Domain, scroll down to Transfer Domain Away from Hover.

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This will take you to the transfer out checklist page, scroll down to the bottom enter where you are transferring to(Hover) and you can leave the "Why are you transferring?" box blank if you wish.

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3. GoDaddy will then take you to this page:

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In a few minutes you will receive an email from GoDaddy containing your transfer authorization code.

Initiate your domain transfer through Hover.com

 

  1. Visit https://www.hover.com and click on Transfer.

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    Or, go directly to https://hover.com/transfer

    If you already have an account, sign in here https://www.hover.com/signin

    Once you're signed in, You can then click on Transfer at the top of the page.

  2. Enter the domain to be transferred, and click on the Double Arrow (check) button.

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  3. A step-by-step transfer process screen will appear with the transfer fee. Cost will depend on domain name you wish to transfer. Some domain extensions (TLDs) cost more than others and some domains are classified as "premium" by the registries. Some premium domains renew or transfer at regular rates and cost a premium for registration, others may cost a premium to register, renew and transfer. Premium domains will be flagged with a blue star so they are easy to recognize. 
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    If the step has an orange exclamation mark (!) symbol in the status then this indicates that the step needs to be completed to continue.  A green check indicates that the step has been completed.

  4. Once there are green checks next to each status item, click Add to cart to add the domain name to your shopping cart.

  5. Under Cart Summary, click Proceed to Cart.

    NOTE: The prices shown are examples only, and may not reflect current pricing.

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  6. On the Shopping Cart page, enter the transfer authorization code that you should have from the domain provider you are transferring away from, and click Submit.

    Then click Secure Checkout.
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  7. If you are not already signed in to a Hover account you will be asked to sign in or create an account.
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    If you already have an account, click Sign in, and sign in with your Hover username and password. If you are a new customer, complete the required fields, and then click Create Account.

  8. Fill out your Full Name and Address as you would like them to appear in your domain registration records, and then click Continue.

    Note: This information must be correct and accurate to ensure you always have control over your domains.

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  9. Enter your Billing Info.

    If you have billing information saved to your account, it will be automatically entered for you. As seen below, you can see the existing credit card is already chosen.

    If you want to use another card, choose Pay with a new credit card.

    If you want to pay using PayPal, choose Pay with PayPal.

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  10. Fill in your name and address as they appear on your credit card statements (if using a credit card), then scroll down and enter your credit card number, card security code (CVV), and expiration date.

    If using PayPal, a window will open up for you to login to your PayPal account. When finished, you will be directed back to your order.

    Click Continue when finished.

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  11. Put a check next to I have read and agree to the Terms of Service, and then click Submit Order. Before any order can be placed on our system, the terms of service must be agreed to first.

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  12. After May 25, 2018 many registrars along with GoDaddy will require you approve the transfer after submitting the request at Hover. If no action is taken the transfer will be canceled after six days. 

    Your domain will remain in a pending status until the transfer completes. You will see this on the Overview page in your account for this domain. 

    If you'd like to refresh the status and see if there's any update, you can click Check Progress.

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Transfers can take anywhere up to 5-7 days to compete. If you have submitted a transfer and approved all the emails you received, and it has been longer than 7 days, please contact support and we can take a look at this for you and see what the issue may be.

 

Approve the transfer (optional)

You can bypass the normal 5 day hold period by explicitly approving the transfer.

To approve the transfer

1. Log in to GoDaddy with your customer number and password.

2. Go to Domains, choose Transfers.

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3. Put a check next to the domain name that you are transferring to Hover, and then click Accept/Decline.

4. Select Accept transfer, and then click OK.

 

The transfer has now been approved.

Note: It may still take a few days for the transfer to complete.

Once your transfer completes, you will receive an email similar to the one pictured below:

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