Topics/Community Forums/Feature Requests

PlannedDoneNot planned

Expose TTL to be modified

Jehan Alvani
suggested this on May 31, 2012, 15:11

Sometimes it would be nice to modify the TTL so I can do changes & scenario tests without having to wait for a long TTL to expire. It would be nice to be able to modify the TTL without having to open a support case. 

Common feature at other registrars. Would love to see it here.

 

Comments

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Bruce Kessel

Wow.  I'm stunned that Hover doesn't offer this.  I don't even see what the TTL is for my domains.

Lowering TTL is the professional way to migrate websites.  Do they want us to "wait 24 hours" when moving a site.

Ridiculous.  This is a show stopper.  I don't want to issue a service ticket for stuff I should control.

If Hover is concerned about DNS overload or something then have a "return to default" after so many days. 

October 17, 2012, 10:10
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James Harber

I migrated today and didn't realize I couldn't edit the TTL until now.  Pretty frustrating.  Hover, if you really want to be the top provider of domains, give us the control!

November 1, 2012, 13:31
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William T Nelson

Unbelievable.

November 4, 2012, 01:41
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Michael Greenwald

very disappointing, nice controls otherwise!

November 20, 2012, 22:34
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Blair Mueller
Hover Help Center

Hi everyone, thanks for the feedback on this feature request.  This is something that is on the roadmap for Hover.  It's a planned feature request.  Currently, our TTL is 15 mins. 

November 21, 2012, 12:31
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Mo Lawson

I'm glad this is on someone's radar.  As it is, I'm hosting DNS for my domains elsewhere for the time being.

Even if we can edit the TTL, it would be nice to display the current TTL somewhere.

January 3, 2013, 17:47
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Brian Gotfredson

+1   It would be nice to be able set a low TTL when testing websites.

January 17, 2013, 15:11
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Andrew Spicer

I'd like to add my vote for adding this. I just transferred a couple of my domains to try Hover out and I'm really surprised that this isn't available. I wouldn't have even thought to check it. I will say though, the fact that the default is pretty short helps.

January 29, 2013, 09:33
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Brandon Arbini

+1

January 29, 2013, 09:45
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Steve Cunningham

I too can live with 15 minutes, but I'd like to set it myself. I'm currently waiting on a transfer from NetSol, who apparently doesn't even display the TTL, much less allow editing. I expect it's measured in weeks.

February 1, 2013, 13:46
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Andy Piper

+1 to this, please expose TTL for configuration!

February 27, 2013, 14:03
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Evan McDaniel

Yeah, 15 minutes is good enough for me, but would be nice to be able to configure (or at least view) even so.

February 27, 2013, 23:32
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Nancy Young

Is there a rough timeline for when this feature might get rolled out?

March 7, 2013, 04:01
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Andrew Costen
Hover Help Center

Not at the moment.

March 7, 2013, 16:02
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Kalle Rainio

+1

March 13, 2013, 13:54
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Michael Swimm

Also stunned. I just moved all my domains from GoDaddy. The thought never even crossed my mind that TTL would not be controllable. Otherwise I love the service. 

I will not renew a domain until this is available. 

March 29, 2013, 10:05
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Lawrence Altomare

+1   It is a critical feature needed for migrations.  It will be a show stopper preventing future migration of domains.

April 12, 2013, 12:32
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Ziad Sultan

Please take action and update us as to when this will be available or if it won't be and why. This is most def encourages one to consider another provider

April 14, 2013, 11:45
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Rob Lake
Hover Help Center

We've no word yet on when this will be introduced, but we'll definitely provide an update as soon as one is available.

April 14, 2013, 15:56
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Andrew Tylosky

Agreed - a TTL that we can modify is a must-have option.

April 16, 2013, 19:43
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Pete Stephenson

Add me to the list: being able to set TTLs is important part of providing DNS service.

 

Also, I'm surprised at the choice of 15 minutes: it seems like the common values are one hour, four hours, or one day. 

April 27, 2013, 16:50
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Brandon Champion

If I can't set it myself, 15 minutes seems like a good default to use. Not quite sure why so many people are complaining, but then again, I'm not running Google over here.

May 7, 2013, 16:50
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Andy Wendt

+1 I love the interface and support but sometimes I am limited by the lack of TTL configurability.  It is the only thing that I feel that is frustrating.  Fix that and we will rejoice!

May 11, 2013, 19:04
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TCL Nan

I was about to adjust the TTL only to find that I can't. This is a real disappointment. 

May 29, 2013, 17:28
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Pete Stephenson

While I'd love to have the ability to change DNS TTLs with Hover's DNS service, it's worth pointing out that there's no particular reason why one needs to use Hover's DNS service.

Services like http://dns.he.net/ exist and provide free DNS hosting, and essentially all web hosts (a service which Hover doesn't provide) offer DNS hosting as part of the service they offer. Hosting DNS with a registrar like Hover is fine, but it's definitely not the only option. :)

May 29, 2013, 18:03
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TCL Nan

If I wanted to move away from Hover I wouldn't have commented but just transferred my domains. Pointing out that moving away from Hover to another service that does provide control over DNS is very important, I wouldn't have come up with that idea myself so thanks. I really like to move my DNS stuff - which is crucial infrastructure, to some shady free service. I like the idea that for exchange of some money, I get reliable trustworthy service. Anyway, I hope Hover does address the TTL stuff in the near future.

May 29, 2013, 18:39
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Pete Stephenson

TCL: Understood. This really should be an option. I could understand it if a domain registrar like Hover didn't provide DNS service (as it's really a "value-added service" and not something that all registrars do -- many just handle just the domain registration and you use your web hosting company's DNS servers [or run your own, etc.]), but if they do they really should allow users to adjust TTLs. That's pretty basic functionality for DNS service.

Also, just to be clear, I wasn't recommending that you transfer your domain to another registrar. You can keep your name registered with Hover but designate any authoritative nameservers that you wish. This is a quite common thing to do: as an example, I have some domains registered with Hover (and other registrars) but have configured my domains such that they use my web host's DNS servers as it allow for the web hosting system to update things a lot more easily. My employer has their domain registered with a different, non-Hover registrar and configured their domain so it uses the company's own DNS servers. There's no obligation that you need to use the registrar's DNS servers.

That said, Hurricane Electric (he.net) is a major global networking company that provides free DNS service as a courtesy to the internet. Their service isn't "shady" but I can see why you'd be skeptical of other services (and you're right to be skeptical).

May 29, 2013, 19:31
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TCL Nan
Ok Pete, I understand your argument, sorry for the harsh remark. I was not familiar with HE and I should not call them shady. Moving actual DNS service away from Hover and just keep them for domain name registration is a bid sad. It goes right in the face of domain name management made simple.
May 30, 2013, 03:19
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Kathie Baldwin

Thanks Blair Mueller for your post: 

Hi everyone, thanks for the feedback on this feature request.  This is something that is on the roadmap for Hover.  It's a planned feature request.  Currently, our TTL is 15 mins. 
November 21, 2012 12:31

Hover's TTL is much lower than expected; however, it would have been helpful to state this info in a visible spot so I didn't have to dig for it!

June 3, 2013, 00:04
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William T Nelson

The option to increase TTL is helpful from a security perspective.

I would like to remind Hover that it has been over a year since this feature was promised.

January 29, 2014, 17:53
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Andrew Post

Nearly two years now. I would use it for transferring sites, then much longer for security once things are setup.

March 5, 2014, 19:26
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Michael Quinn

A 15 min TTL is a major security risk. Major.

https://medium.com/cyber-security/24eb09e026dd

If a hacker new Hover's TTL was just 15 mins - and not editable - he would love hacking domains at Hover.

March 23, 2014, 18:20
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Jordan Halvorsen

Yes please.

April 10, 2014, 13:56
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Travis Ryan

Wow, this really sucks. Needs to be done now.

April 16, 2014, 13:55
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Matthew Jones

Come on guys...

April 27, 2014, 22:50
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Shanna Millman
Hover Help Center

No update as of yet.  Will continue to keep you posted.

April 28, 2014, 10:47
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Adrià Casajús

Really unbelievable. I've just registered my first domain in hover but I'll move it somewhere else. No TTL and no API. Both features have been waiting for more than TWO years! I'm moving out asap...

June 12, 2014, 06:47
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Brian Hall

I'll agree with all the comments above. After two years it's pretty apparent that there's really no effort being put towards this. I moved over here from GoDaddy after the SOPA/PIPA fiasco, and the one thing I'll give them credit for was the amount of stuff I could manage through their DNS manager. That said, simplicity is very nice. But No TTL is a bit too simple. I'm now actively looking at DNSimple.com for registrar and DNS.

July 1, 2014, 06:54
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Jordan Halvorsen

Can we get a detailed update on this please? This is a vital feature. Thanks!

July 8, 2014, 12:34
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Justin Cardinal

+1...this is still a thing. To reiterate everyone's points...it's important to be able to set short TTLs during migrations and long TTLs at all other times for security. This is currently the only reason I would hesitate to recommend Hover to others.

July 25, 2014, 11:27
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Blair M
Hover Help Center

We agree, and this is on our to do list.  We don't have an ETA, but this is a planned feature.  Thanks for all the feedback!

We will definitely be back on here to let you all know when we have an ETA or when it has been added to our service. 

July 25, 2014, 17:47
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Paul Barrette

I'm extremely disappointed that basic DNS management features like being able to adjust the TTL for individual DNS records and the ability to create SPF specific records are not available within Hover. This gaping hole in functionality makes it difficult to recommend Hover to anyone with more than basic needs.

If Hover can't offer this yourself (and there isn't any evidence that you can), you should partner with a DNS provider like DNS Made Easy or Dyn and bundle it in with your service.

August 13, 2014, 20:47
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Allen Stone

Aarrgghhh!  I had no idea this wasn't included when I transferred a domain to Hover.  If you can't adjust TTL, that should be disclosed very clearly.  I will probably be transferring out at the first opportunity.

August 14, 2014, 13:18
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Nicholas Wech

Two years, guys? Do you have a timeline yet? It seems like "planned feature" means "yeah, we wouldn't hate the idea."

August 18, 2014, 13:46
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James Purdhomme

If your TTL is 15 minutes then why am I not seeing my domain name changes after 20 hours?

September 23, 2014, 10:23
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Blair M
Hover Help Center

Hi there James, 

Based on what I see in your account, your name servers are not pointing to ours, so your DNS changes won't take effect. In order to use our DNS you have to update the servers to ours.  I see Brian has already sent you an email as well with some help on how to update this so your DNS records with us begin to take effect.

September 23, 2014, 13:19
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Ron Brogden
Of course the first time I need it in a while and I discover I can't change the TTL for my domains. The zonefile editor used to allow editing of TTL, it presumably went away sometime after the branding switch to "hover.com". Please bring this feature back! Cheers
October 25, 2014, 14:23
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Mike McGetrick

keep registration but point name servers to route 53

October 27, 2014, 23:09
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Proactive Solutions

Pretty ridiculous that this was "on the roadmap" over 2 years ago and still hasn't been implemented. The ability to change TTL is a pretty basic feature of domain hosting and Hover is the only one I've ever used that doesn't allow this. Really starting to question whether migrating our domains and many of our customers domains over here was a good decision.

January 8, 2015, 09:31
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Michael Fich
Hover Help Center

Hi there,

I can certainly understand your frustration.  This is something we'd really like to make available to you.

With many things in the works, it's hard to say when we'll be able to get you editable TTL's, but we'll be sure to post here as soon as we have an ETA on the release of this feature for you.

January 9, 2015, 12:35
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Mo Lawson

Hi Michael.  

Forgive me if I (perhaps we) don't take your understanding seriously.  The really frustrating part of all of this is that we continue to hear the same thing, that you "want" to implement this feature, yet over the last two years, the complete lack of action on Hover's part seems to pretty clearly demonstrate that you don't actually want to make this happen.  

I'm sure there's a lot going on at Hover and that you have a constant stream of things to do, but certainly this very standard feature would be doable over the course of 2 years if there was really a desire to make it happen.

It's also clear through other communications with employees at Hover that this, in reality, is not a priority at all.  In fact, there's a belief that it's not a worthwhile feature.  In some ways, that's fine.  I just wish you'd be honest about that publicly.  

There are so many things to love about Hover, but this issue (and this thread) has reached into the farcical realm.

January 9, 2015, 13:17
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Dennis Frey

+1 on Mo Lawson comment and on I want to be able to change my TTL!

February 13, 2015, 20:28
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Ralf Dombrowski

+1 - guys - this is ongoing since 2012 - it cannot be so difficult to add an editable option.

March 17, 2015, 07:00