Topics/Knowledge Base/Email

How to: Change your email password

Tyson Acker
posted this on April 13, 2012 14:58

To change an existing email password, follow these steps:

  1. Sign in to your Hover account online at https://www.hover.com/signin  If you can not signin, please reset your password.
  2. Click on the Email tab.

  3. Mouseover the email address and click on the password link.

  4. Type in your new password and click Submit.




 

Comments

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Paula Wilson

Easy peasy

May 31, 2012 05:34
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Thomas Watts

Yes, this was a big help.

Tom

August 19, 2012 15:27
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Andy Brookes
Try to do this on an iPad, the edit line does not show up, had me foxed for a while until I fired up the PCM, thought I was going crazy!!! Please fix so the edit functions show up on the iPad. Thanks Andy
October 10, 2012 16:56
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Tyson Acker
Hover Help Center

Hi Andy - thanks for the feedback. You are correct. The current release of our website is not fully compatible with the iOS browser. We're working on a more mobile friendly page.

October 10, 2012 17:51
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Larry Fergeson

Hi, I don't know if I'm doing something wrong but on the edit line I don't have the option of changing the password.  Basically I'm trying to activate a second email address I created here through my Gmail account and I don't know what password I'm supposed to use....help please!

April 16, 2013 15:28
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Larry Fergeson

Not to worry, it was a lot easier than I realised!

April 16, 2013 15:39
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Neil Faiman

This is fine for me, since I am the account holder for the domain; but what about all the users at the domain who may want to change their email passwords? They can't sign in, because they don't have Hover accounts. They don't need access to the complete domain settings; they just want to change the password for a single email account.

Thanks,

Neil

April 19, 2013 20:48
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Andrew Costen
Hover Help Center

Neil, as long as they already know their passwords, they can change them under Settings in their webmail accounts (at https://mail.hover.com). If they don't, they will need the account administrator to reset them for them though.

April 20, 2013 10:41
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chris huxley-grantham

Cannot change the password on an account. When I navigate to manage my email I have an option to amend password. When I type a new password, I get a message "Oops! Something went wrong. Please try later". Why do I have to try later - why cannot I just change the password?

August 11, 2013 10:46
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Joelle Bickford

I'm getting the same problem as chris grantham, and I have confirmed it's doing the same thing in Firefox, chrome and IE

August 11, 2013 12:49
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Sam Coulombe
Hover Help Center

Hey there Chris and Joelle, We are experiencing an issue with resetting email passwords. We are working on a fix and should have a resolution soon. I have reached out to both of you  and when there is an update I will let you know.

UPDATE: The issue has been resolved

-Sam

August 11, 2013 15:09
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alexandra paz

hola, mi nomre es Alexandra Paz

No se que estoy haciendo mal, he seguido todos los pasos pero al entrar a mi cuenta y seleccionar el imail que deseo cambiar el password, en edición no esta dicha opción. y cuando entro a wedmail me dice que hay un error de autenticación  credenciales no validas.   ayuda    por favor.

 

October 16, 2013 18:29
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Andrew Costen
Hover Help Center

Alexandra, your email address with Hover is a Forward only address, which doesn't have a webmail account to log into. It just forwards on to whichever address you selected it to forward it to.

October 16, 2013 19:16
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Elina Locmele

Hi. So if I have a forward only address, is it possible to add this address as a "Send mail as" address in gmail?

November 05, 2013 03:35
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Henry Abey
Hover Help Center

Hi Elina, if this option is available on your Google account and doesn't require a mailbox or password, it should work. Google may not allow the e-mail to come through for verification if you're forwarding to the same Gmail address through, since they consider that a loop.Thanks for the question!

November 05, 2013 12:13
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Lauren gallagher

I am also not seeing the "Edit: password" option. Is there a current issue with this? 

November 14, 2013 23:21
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Henry Abey
Hover Help Center

Hi Lauren, thanks for the question. Passwords aren't available on forward only e-mail addresses. There are no current issues regarding our e-mail management. 

November 15, 2013 09:06