Topics/Knowledge Base/Hosting

How to: Point your domain at your web host using Hover DNS

Tyson Acker
posted this on April 02, 2012 23:12

If you use Hover forwarding or email services and need to point your domain name at a third party web host provider, this tutorial will show you how to use Hover's DNS services to point your domain at your web host without changing your name servers.  This will ensure that your Hover services continue without disruption.

This is a three step process:

Step 1 - Find Your Web Host's Name Servers
Step 2 - Look up the IP Address for Your Hosting
Step 3 - Enter the IP Address in Your DNS Settings at Hover

If you are not using Hover email services and want to point your domain at your web host's name servers, click here for a tutorial on how to change your name servers,

Step 1 - Find Your Web Host's Name Servers

You can contact your web host provider to find out which name servers need to be used for your hosting services, or refer to the list below (this list was last updated on April 2, 2012):

GoDaddy

  1. Log into your GoDaddy Account Manager.
  2. Under My Products, click on Web Hosting.
  3. Click Launch next to the hosting account.
  4. From the Settings menu, select DNS Manager.  Your domain name's name servers will be displayed in the NS (Nameserver) section.

iPage

ns1.ipage.com
ns2.ipage.com

JustHost.com

ns1.pipedns.com
ns2.pipedns.com
ns3.pipedns.com

Webhostingpad.com

ns1.webhostingpad.com
ns2.webhostingpad.com

HostGator

ns1.hostgator.com
ns2.hostgator.com

FatCow

ns1.fatcow.com
ns2.fatcow.com

BlueHost

ns1.bluehost.com
ns2.bluehost.com

HostMonster

ns1.hostmonster.com
ns2.hostmonster.com

Yahoo

yns1.yahoo.com
yns2.yahoo.com

Freehostia

dns1.freehostia.com
dns2.freehostia.com

HostPapa

ns1.hostpapa.com
ns2.hostpapa.com

Netfirms

ns1.netfirms.com
ns2.netfirms.com

Step 2 - Look up the IP Address for Your Hosting

Visit the following website to locate your domain's A record IP address:  http://www.kloth.net/services/dig.php

From this page, enter your domain name and one of your web host's name servers in the text boxes, and then click on the Look it up button.  The dig answer section will show you the IP address you need to enter in your DNS records in Hover.



Record the IP address.

Step 3 - Enter the IP Address in Your DNS Settings at Hover

Visit https://www.hover.com/signin and sign in with your Hover username and password.

 

If you have more then one domain name in your Hover.com account, click on the domain name that you are using with hosting to take you to the Domain Details page.

Under Domain Details, check your nameservers to make sure they are pointed at ns1.hover.com and ns2.hover.com.  If you need help changing your nameservers, click here for a tutorial.


 

Click on the DNS tab.



Under the DNS tab, the @ (blank record for your root domain) and * (wildcard record for www and any undefined subdomains) A records need to be changed to point at the IP address of your web host.  To edit an A record, mouseover the record and click on edit DNS.



Enter the IP address of your web host and click Save


 

Repeat the process to add the record for the * (wildcard) entry.


Pictured below is an example of a domain pointed at custom A records for hosting:


 

 

Comments

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dmscoon dmscoon

Monty Python!!!

August 20, 2012 10:06
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Tyson Acker
Hover Help Center

You caught the reference.  Unlike the Crimson Permanent Assurance we do not up your premium semi-annually.

August 21, 2012 08:11
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David Bannerman

This didnt work fo me. Unable to change nameservers. Get  nameserver not in registry error code 480.

September 04, 2012 01:16
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Tyson Acker
Hover Help Center

Hi David - this error happens if the domain registry (.com, .net, .tv, for example) doesn't recognize the name servers.  I'll send you an email to find out which name servers you are trying to save so I can make sure they are added to all the registries we support.  Another solution would be for the owner of the name servers to re-save their name server glue records.  When they created their name server hostnames, their registrar may not have had a relationship with the registry of the domain name that you are trying to point at their name servers.

September 04, 2012 08:52
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James Gibbons

it doesnt seem to be working for me either.  I am using x10hosting, but I thought the purpose of this was to use hovers dns name servers, so I setup a forwarder to forward my new domain to the site where my website is hosted and this is not working either.  When i go to my new domain, it redirects to www.mysite.com/cgi-sys/default-webpage.cgi.     I tried your method first (with hover nameservers),  then i tried to enter ns1.x10hosting.com and ns2.x10hosting.com,  and then I tried to simply forward the new domain to my web hosting site which is securityplus.elementfx.com, but I am still getting the default cgi page, Do  I have to just wait for the dns to rebuild?

September 15, 2012 17:50
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Tyson Acker
Hover Help Center

Hi James - I just sent a reply to your support ticket so I can help you out one on one.

September 17, 2012 08:28
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Traci Larson

yay! thanks - this fixed my problem

September 29, 2012 18:33
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Reg Tucker

Tyson Acker,

Having trouble getting regtucker.com and sandrinetucker.com pointed to tumblr. I have pointed purpose.cc rather easy. Can you help?

Reg

October 07, 2012 14:46
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Tyson Acker
Hover Help Center

Hi Reg - Your domain's name servers just needed to be changed from GoDaddy to Hover (ns1.hover.com and ns2.hover.com) to point your domain name at the custom DNS records in your Hover control panel. I took care of that for you and the domain should start working for you when your Internet provider does its next DNS update. This can take anywhere from 15 minutes to 48 hours.  Usually it does not take more than a few hours.

When domain names are transferred their name servers are not changed automatically and this is why your domain was still pointed at GoDaddy's servers. Domain owners who use third party DNS with hosting services would experience a service disruption if we changed their name servers after a transfer-in.

October 08, 2012 08:49
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Simon Busborg

Hi Tyson

I got my domain registered at Hover, and my webhost at mediatemple (emails aswell) - Right now my nameservers point to MediaTemple, but this means that I should change my dns settings and so on in Mediatemple.. Can I instead go back to hover nameservers and point my domain to my webhost in some other way? (This would make it easier to control Tumblr, cloudapp etc) - And what do I do with my mail?

October 13, 2012 16:47
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Tyson Acker
Hover Help Center

Hi Simon - Thanks for the great question.  If you add all of the DNS records that you have at MediaTemple under the DNS tab in Hover, then you could change your name servers to Hover (ns1.hover.com and ns2.hover.com) without any disruption to your email and hosting.  To receive email, you must ensure that your MX record is changed to MediaTemple's MX record(s), and the A records need to be changed to the IP address of MediaTemple's hosting server. You could also use a website like http://www.kloth.net/services/dig.php or http://dig.menandmice.com/ to view existing DNS records. Make sure you choose "ANY" as the query type to display your MX records in addition to A records. For more specific help with your domain name, I suggest sending an email to help@hover.com or giving us a call.

October 15, 2012 12:21
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Ron Walker

My hosting is with MediaLayer, but when I enter the IP address, I don't get to my site, I just get the message "HTTP service is functioning correctly." Does that mean that my site is not assigned a unique IP?

Do I then need to set the nameservers to medialayer, and change the CNAME and MX records to point to hover?

November 02, 2012 22:13
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Tyson Acker
Hover Help Center

Hi Ron - right now I can load the three domain names in your account. In general, what you describe sounds like a hosting configuration issue. If DNS / name servers aren't pointed correctly, you probably wouldn't get to an error page stating "HTTP service is functioning correctly."  Please give us a call or send us an email if you need more specific help.

November 03, 2012 15:49
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Joe Stracci

I just transferred my domains to Hover from GoDaddy and I'm getting a "Safari can't find the server" message when I go to joestracci.org (that's what I just transferred over). I tested the domain on Tumblr and it says:

This domain’s A-record is not pointing to Tumblr.

You need to change your domain’s A-record to:

66.6.44.4
I followed the instructions on changing both A-records, but it still isn't working. I also made sure the nameservers were correct. Is this something that just will take some time to update or am I doing something wrong?
November 07, 2012 21:02
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Blair Mueller
Hover Help Center

Hi Joe - I double checked your domain and the IP address and name servers are correct.  Name server changes can take up to 24-48 hours to fully propagate across the internet, so I believe this is just a matter of you waiting a little bit longer.  If the changes were just made today, you might want to check back again tomorrow, or later on this evening.  If you're still having troubles, please feel free to give us a call (1-866-731-6556) or send us an email (help@hover.com). 

November 08, 2012 12:15
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Joe Stracci

Yup, that's exactly what happened. Checked it this morning and everything was fine. Sorry about the lack of patience. Thanks for the quick response!

November 08, 2012 12:41
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Anthony D'Orsi

Is there any possibility of me being able to forward to an ip address with a port in it? (eg: 76.74.159.19:30265)

November 12, 2012 10:49
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Blair Mueller
Hover Help Center

Hi Anthony - At this time, no.  You can only point an A record to an IP or an IPv6 address.

November 13, 2012 14:16
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Nicholas Tulach

My host, nearlyfreespeech.net, recommends that i use "more than one of the three listed IP addresses" when pointing at them from a 3rd party registrar. How do i do this?

November 21, 2012 20:46
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Blair Mueller
Hover Help Center

Hi Nicholas - If you're needing to point your domain to more than one IP address, you can simply create multiple A records, each with the host name @, each pointing to one of their IP addresses.

November 22, 2012 12:27
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Selena Martin

I just set up an account with netfirms.  When I go to work on my site it has a comment that the domain name needs to be pointed to our servers.  I have changed the DNS to the new number.  Is it a case of waiting for everything to be updated are is there something more I need to do?

January 22, 2013 13:08
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Selena Martin

I have also changed the Nameservers.

January 22, 2013 13:38
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Selena Martin

ignore last comment

 

January 22, 2013 13:48
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Blair Mueller
Hover Help Center

Hi Selena, 

If Netfirms has instructed you to point to their servers, that's all you need to do.  Once you're pointing to their servers they will manage your DNS for the domain.  I see you have already done that, so I guess I don't need to tell you where to change the name servers!   Changes to the servers can take up to 24-48 hours to propagate and take effect.

Let us know if we can help with anything else.

Blair

January 23, 2013 17:20
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christopher stork

Does anything need to be done on the godaddy side? Maybe I've not waited long enough but I am getting a default.secureserver.net page?

January 31, 2013 09:47
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Blair Mueller
Hover Help Center

Hi Christopher, 

I had a look at your account and can see one of your domains is pointing to the GoDaddy name servers.  I'm not sure if this is the domain you are referring to or not, but if you just recently transferred this domain to us and are trying to use our DNS management you will have change those servers to ns1.hover.com and ns2.hover.com. 

This can be done two ways: 

- Click on the "Name Servers" tab at the top of the page, hover over the domain name and select the option "revert to hover default".

- Or, from the "Manage your domains" page, click on your domain name, then from the "Domain details" page click on "Edit" next to the name servers.

If you are referring to one of your other domains that you have already changed to the hover name servers then this could just be a matter of waiting for the DNS to propagate as name server changes can take up to 48 hours. 

Let me know if you have any other questions. 

January 31, 2013 20:52
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christopher stork

Thanks Blair. I think I may have been impatient. I am hoping to send most of the domains I have registered on hover to mydadcanfly.com.

I wasn't sure if it was a matter of dns entries or nameserver entries on the hover page. I think I am getting there and just need to be more patient.

Also, I opened a support ticket and am getting more information from another help center fellow. Thanks for you answer.

January 31, 2013 21:30
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Blair Mueller
Hover Help Center

You're welcome.  Have a great weekend.

February 01, 2013 21:09
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Barry Wehrli

Hi Hover.

I want to point my URL to my virtual private server.  I changed the @ and the * records in the DNS, but I want the nameservers to go to ns1 and ns2.wehrlipubs.com, hich I;ve already setup and registered on my VPS.  Instead I get an error 480 when I try to change the nameservers.

 

Please help/

March 24, 2013 00:38
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Rob Lake
Hover Help Center

Hi Barry,

It sounds like the problem here is that you haven't created glue records for the domain yet, and that's why you're having a problem. 

If you're at all unsure of how to go about creating glue records, the following tutorial will show you how: https://help.hover.com/entries/21188722-How-to-Add-or-modify-your-o...

Please let us know if there's anything else we can do to help.

March 24, 2013 17:12
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Barry Wehrli

I don't have a Nameservers tab on my settings page.  See the screen capture attachment.

March 25, 2013 00:42
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Rob Lake
Hover Help Center

Hi Barry,

I assure you the Name Server tab is in there. It seems you're looking at the tabs for the specific domain, where it's the account level tabs you need to access. The easiest way to get back to the account tabs is to click on Settings up at the top right of the control panel. Once you do that, you should see it.

March 25, 2013 15:17
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Joseph Jude

Hi,

I use hosting from webfaction. I have updated NS records. I have one question regarding @ & *. Isn't using one ip for these records risky, in the sense if this ip changes then I need to come here and update this record. I don't remember doing this in godaddy. I remember updating only NS record.

 

Thank you,

Joseph

April 02, 2013 21:13
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Andrew Costen
Hover Help Center

Joseph, you are correct, but that's actually how DNS traditionally works.

if GoDaddy was doing your web hosting as well as domain hosting then they would likely handle all this themselves in their system, but when you're pointing at a third party web hosting server you have to use either a CNAME or IP address. That said, if your web host has name servers, you can likely just point at them if you're set up that way in your system and let them handle it for you the same way GoDaddy did for you.

April 03, 2013 14:03
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Alisa Davis

Glory be!  I am a happy camper!

April 18, 2013 01:07
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daniel RIBEIRO

Hi, it is possible to manage DNS for domain like firstname.lastname.com ?

April 28, 2013 16:42
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Rob Lake
Hover Help Center

Hi Daniel, no, it's not possible to manage the DNS, but if you have pointed your subdomain to a web host in the past and you need to change the IP address, we can update that for you.

April 28, 2013 16:50
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William Gilbreath

I'm confused. I have a website at hiddenflorida.wordpress.com and I bought the domain hiddenflorida.org from you guys. I want the domain to point to the website. I thought all I needed to do was change the nameservers to ns1.wordpress.com, etc., but that was 3 days ago and it hasn't worked yet. What did I miss, and can you help?

May 06, 2013 19:52
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Rob Lake
Hover Help Center

Hi William, you'll only be able to use Wordpress's DNS servers if you've paid them for hosting.

I'm guessing you haven't, because when I look up the DNS for your domain, I'm not seeing anything. This suggests that you're not actually using their servers.

You can still point your domain to Wordpress. All you need to do is set a URL forward to get you there.

https://help.hover.com/entries/21196383-How-to-Forward-your-domain-...

May 07, 2013 16:05
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Shakirat Giwa

Hello there i have just added a new server name and its not working. Please help

July 25, 2013 08:22
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Brennan Valenzuela
Hover Help Center

Hi Shakirat, I've sent you an email so we may begin investigating your issue.

July 25, 2013 15:11
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Pamela Pawsey

I've pointed my domain name to my host IP and, after 24 hours, it's still not working.  I've double checked everything and I believe I did it all correctly.  Help?

August 08, 2013 22:32
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Blair Mueller
Hover Help Center

Hi Pamela - I had a look at your account and I can see the issue is not your DNS records, but your name servers.  They're still pointing to GoDaddy!  you can change those over to ns1.hover.com and ns2.hover.com.  This change will take 24-48 hours to propagate, so you will see the changes take effect then. 

You can change your name servers under the "Domain Details" tab of your account when you log in. 

Have a great weekend!

August 09, 2013 19:58
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Pamela Pawsey

Ok, now I'm quite confused.  According to your site instructions AND GoDaddy's instructions (http://support.godaddy.com/help/article/664/setting-nameservers-for-your-domain-names), the name servers should be that of my host (which is GoDaddy).  Is that not correct?

August 09, 2013 21:34
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Chi Nguyen
Hover Help Center

Hey Pamela,

Sorry for the confusion! There are two ways you can point your domain:  either using your host company's name servers (GoDaddy) and setting up the DNS records with GoDaddy, or you can have Hover manage your DNS (using our name servers) and then managing the DNS records through your Hover account. Since you are using GoDaddy name servers, and your domain is resolving correctly to your website, this means that the DNS is all set up properly on GoDaddy's end. Hope this helps!

August 10, 2013 18:46
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zech dore

REGARDING: domain registry (.com, .net, .tv, for example) doesn't recognize the name server

 @Tyson Acker - PLEASE ADD MY HOSTING SERVER (www.webmedia.sg) or (ns1/2.webmedia.sg)

Hover Help Cente
THANK YOU AND REGARDS
August 19, 2013 12:53
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Brennan Valenzuela
Hover Help Center

Hi Zech, I replied to your first post here.

August 19, 2013 13:07
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Kelly Lawrence

do the hover nameservers need to be ns1.hover.com or ns1.domaindirect.com ?  are these basically the same?

 

also, when changing the A records to point domain to media temple, do i change the "www" as well or just the "@" and "*"?

September 09, 2013 17:04
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Brennan Valenzuela
Hover Help Center

Hi Kelly, that's a great question. If you intend on using Hover nameservers, both ns1.hover.com and ns1.domaindirect.com will work, but we prefer the former.

If you're looking to use Media Temple, according to their site, they suggest you use their nameservers entirely. In other words, they would control your DNS files and what IP Address your site points to.

September 09, 2013 18:46
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Kelly Lawrence

I'm working on this site for my client who gets email through her domain at hover.  If i change the name serves entirely, will that screw up her email?

September 11, 2013 13:10
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Henry Abey
Hover Help Center

Hi Kelly, it may disrupt service. I'll be sending you an e-mail right away so we can work on this together.

September 11, 2013 15:03
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Kelly Lawrence

Could you send the email to xxxxxxx@mac.com?  I'm doing Kelly's site for her.  Thanks!

UPDATE: E-mail address removed to protect privacy

September 11, 2013 16:01
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Steve Smedsrud

I have set up my own web server using LAMP so how do I get my Hover domain name to show my personal website?

September 25, 2013 23:49
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Henry Abey
Hover Help Center

Hi Steve, you'll want to point your domain to your web server to show your website, which is usually done through a nameserver change or IP address update on your Hover DNS . I've sent you an e-mail to give you some one on one help.

September 26, 2013 08:34
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David Rogers

Total newb here. Registered my URLs with Hover, purchased hosting at Dreamhost. Followed the directions on this page. Found the IP address assigned to my Domain, and entered that address as described above. About how long until the URL will resolve at the Dreamhost server? If I'm not using any of the terminology correctly, please let me know.

Thanks!

September 26, 2013 11:35
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David Rogers

Apologies! It's working. I'd say it takes just a few minutes!

September 26, 2013 11:37
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Sam Coulombe
Hover Help Center

Hey David, yes, updating DNS records is usually pretty quick. Updating nameservers can take 6-24 hours to fully update. 

September 27, 2013 15:20
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Michael Berman

OK. I have an objective that I am clear on, but I am lacking in the language.

1) I have a domain on hover.

2) I would like to direct to heroku such that when I enter my domain in the address field, it will display my site on heroku...

So I would like to know:

1) Is this possible?

2) What is it that I am doing? Am I pointing? Am I redirecting...

3) Does this help? https://devcenter.heroku.com/articles/custom-domains

Much appreciated...

 

November 12, 2013 06:35
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Michael Berman

In continuation of above, I am looking for this kind of service...

http://support.dnsimple.com/articles/alias-record

Thanks...

November 12, 2013 06:52
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Henry Abey
Hover Help Center

Hi Michael, we don't have this non-standard Alias record type that DNSimple has created. We'll send you an e-mail shortly to help get your website working with your domain.

November 12, 2013 08:19
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Steve Smedsrud

"For the day is new, therefore my mind is blank"

I know it sucks but this is how I feel.

Anyway I have an Ubuntu 12.04 LTS in my basement running LAMP and a website designed on it

my machine IP is 192.168.1.113

I have Park Region Telephone as my ISP and I transferred my domain to Hover(scs-xprss.com) I also have email with Hover.

I want for people to get to my home web server (in basement) when they enter scs-xorss.com

 

November 13, 2013 11:12
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Henry Abey
Hover Help Center

Hi Steve, we'll send you an e-mail so we can work on this together. Please keep an eye on your inbox.

November 13, 2013 12:37
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Christine Elder

I just updated the info for fremonthockey.org Thursday and realized tonight I forgot to change the "*" and "www" DNS. Will it take another 48 hours to update? Currently, there's an error showing up when trying to access the site - IIS7. Thank you, Christine

November 16, 2013 17:38
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Joel Pais
Hover Help Center

Hey Christine, I'm sending you a quick email so we can discuss a couple of things.

November 16, 2013 18:47
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Jeff Wooldridge

Hi Hover Support!

Sorry but I'm new to setting up DNS records etc and need some help here.  I have 2 domains I registered with you and I'm hosting with a UK host "Heart Internet" their servers I believe are ns1.mainnameserver.com and ns2.mainnameserver.com, what do i need to set for me to be able to host there?

Thanks in advance

Jeff...........

November 20, 2013 12:02
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Henry Abey
Hover Help Center

Hi Jeff,  Heart Internet's name servers should be ns.mainnameserver.com & ns2.mainnameserver.com . If you follow our steps to change the nameservers, this should be working within a few days. 

November 20, 2013 12:16
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Jeff Wooldridge

Thanks Henry,

So I just need to edit the nameservers under each of my domains and change them from ns1.hover.com | ns2.hover.com to ns.mainnameserver.com | ns2.mainnameserver.com and then wait for this to propagate?

Thanks

Jeff..........

November 20, 2013 12:24
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Henry Abey
Hover Help Center

Hi Jeff, yes this is all you'll need to do. Heart Internet should be expecting the traffic for your domains. The propagation time can take a day or two for nameservers. 

November 20, 2013 13:00
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Luis Rodriguez aguilo

Hello Hover Help Center staff. Im very happy to use hover (I believe since 10 years ..) and now is the first time that Im really stuck into a problem. I ve got this domain isostation.com redirected to blogger services (google). Its working great with the only addition of a CNAME (www) pointed at ghs.google.com. I m also using hover webmail services. Now comes the tricky thing. I have a hosting with nimbushosting.co.uk and I want  my forums redirected to forums.isostation.com and hosted by them. Nimbus says is it possible but I cant find the way. What do you think? Thank you in advance ;)

December 11, 2013 16:08
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Luis Antonio Rodriguez Aguilo

Sorted. Anyway, thx ;)

December 13, 2013 07:03
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Nick Byrne

Hi, I've changed my name servers to point to a new host - but i've lost all my emails.

How do I get them working again? 

January 01, 2014 18:29
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Henry Abey
Hover Help Center

Hi Nick, I've sent you a reply to your help request. You'll see this shortly at your contact e-mail address. 

January 02, 2014 08:29
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Sara Garza

Hi I am having trouble with the A records. I use Blogger, and gmail has 4 different IP addresses. I have been trying to figure this out by myslef, but still having trouble. When I type my URL withou "www" an error message pops up (and I know it is to do with the A records and IP Addresses). I am at a loss! Any help/suggestions?

January 09, 2014 20:41
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Henry Abey
Hover Help Center

Hi Sara, we're sending you an e-mail so  we can work to get your Blogger and Gmail up and running. Please keep an eye on your inbox for our message. 

January 10, 2014 08:30
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Guerrera S.r.l.

Hello, i need to redirect a domain i bought from SnapNAMES to another website hosted on Aruba, could you help me out doing it?
Thanks in advantage.

April 03, 2014 05:47
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Brian Cabral
Hover Help Center

Hi Guerrera, I just had a look at your domain and it looks like you already figured it out.  You have our nameservers and you are pointing to ARUBA.IT via A records in your hover DNS. Keep in mind, nameserver changes can take up to 48 hours to propagate. If you still require assistance, shoot us an email at help@hover.com and we will have a look.

April 03, 2014 09:01
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Tim Goudriaan

Thank you very much for this article! I tried a lot of things and I started pulling my hair out because my e-mail wasn't working but all seems to be working now because of this nice, clear article.

April 04, 2014 04:44