Topics/Knowledge Base/Email

How to: Use Hover mail from Gmail

Tyson Acker
posted this on March 27, 2012 09:13

Follow the steps below tosend and receive your Hover email through your Gmail account using POP3.

  1. Log in to your Gmail account.
  2. Click on the gear icon at the top-right hand corner and then click on Mail Settings.

  3. Under the Accounts and Import tab, look in the Check mail using POP3 section and click on Add POP3 email account.

  4. Type in your Hover email address and click on Next Step.

  5. Enter your Hover email address, password, and enter mail.hover.com as the POP server.




    Click on the Add Account button.
  6. Select the Yes option to send email as your Hover email address and click on Next Step.

  7. Type your name as you wish it to appear on your outgoing messages and click on Next Step.

  8. Select Send through Gmail (easier to setup) and click Next Step.

     
  9. Click on Send Verification.

  10. Log into your Hover email (webmail at https://mail.hover.com is pictured below) and copy the confirmation code or click on the confirmation link.

  11. Enter your confirmation code and click Verify.

You should now be able send and receive your Hover email in your Gmail account.

 

 

Comments

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Diorgenes Mello

Do you have tried the forward feature from HOVER mail???

March 14, 2013 10:09
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Tracy Greenwood

Looking for directions on how to use a business Gmail account I purchased. I'm not thrilled to find out too late that Hover charges extra for email addresses, so I decided to buy a Gmail address. I do not want to read my email from Hover using Gmail. I want to read my Gmail business address using the same domain name as the address I registered with Hover in Gmail. 

Anyway, searches for how to make this Gmail address work are not turning up instructions on how to point to Gmail's server. Any email to my address bounced back with an error. 

I'm sure this is not the first time this has happened (trying to use a business Gmail account instead of buying email addresses from Hover). Hover is configured to only use Hover for email. Where can I find the instructions? I have checked the FAQs in Hover and Gmail. Need instructions in laymen's terms, please. 

Thanks in advance. 

May 17, 2013 20:17
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Andrew Costen
Hover Help Center

Hi Tracy,

We actually wrote up a help document on this very topic. Check it out at: https://help.hover.com/entries/21226772-How-to-Google-Apps-domain-v...

May 18, 2013 15:47
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Daina Hewson

I've gotten through nearly all the steps after some trial and error, but for some reason, I'm not getting the verification email from gmail. Do you know what might be wrong?

June 11, 2013 00:54
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Brennan Valenzuela
Hover Help Center

Hi Daina, can you check your spam folder to see if it arrived there please?

June 11, 2013 15:45
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Daina Hewson

Nothing there either. I feel like the problem is with my hover account as it's not recieving any mail I send it from my outside accounts...

June 11, 2013 19:15
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Brennan Valenzuela
Hover Help Center

Daina, I just sent you an email so I can investigate. I look forward to hearing from you.

June 12, 2013 12:23
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Christine Preston

I am having a problem right in the beginning "Server denied POP3 access for the given username and password."

July 21, 2013 16:18
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Sam Coulombe
Hover Help Center

Hey there Christine, I've sent you an email to help you get started! 

-Sam

July 21, 2013 16:46
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Shauna Ironside

I am having the same issue as Christine, "server denied POP3...". Please help!

Thanks!

July 29, 2013 10:05
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Henry Abey
Hover Help Center

Hi Shauna, I see you've been working with Rodger to get your e-mail set up. Please let us know if you need additional help.

July 29, 2013 15:54
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Miguel Castillo

Does this process work with the $5 per year Forward Only email plan? Are you able to confirm your "you@yourdomain.com" email address to gmail if you don't have an actual email box?

August 14, 2013 17:40
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Brennan Valenzuela
Hover Help Center

Hi Miguel, using Hover email from Gmail requires an actual physical inbox, so the Forward-only plan will not work. Thanks for asking.

August 14, 2013 17:54
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Kevin Thorn

Yep. Me, too. Getting the same issue as others, "server denied POP3..." 

I changed my password on the Email settings in my Hover.com account per a help ticket reply. Is there a certain amount of time before the server resets itself with my new password in order for Gmail to verify?

August 22, 2013 22:50
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Henry Abey
Hover Help Center

Hi Kevin, sorry to hear that you're having trouble with your Hover mail. I'm sending you an e-mail so we can work on getting this fixed for you.

August 23, 2013 13:00
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Susana Mora

Im Having problems with Gmail configuration I get till #5 and then an error I tried everything, the password is my hover password, or gmail password...I tried both and have no idea what Im doing wrong I type evything as shown and not working can you help me

Thanks

August 24, 2013 19:41
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Susana Mora

Im attaching where I get stuck....thanks for the help :)

August 24, 2013 19:45
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Siham Mohammed
Hover Help Center

Hi Susana,

The password would be your webmail password which is usually different from the one you use for your Hover login page. I would suggest verifying your email password in your Hover account first and then setting it up with Gmail once more.

You can update the password by logging into your Hover account at www.hover.com and selecting the Emails tab. Place your cursor over your email address and the "password" option will appear. Let me know if you run into any trouble from there.

August 25, 2013 13:46
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Fiona Nevell

I’m having trouble getting my Gmail to accept my domain email. I have checked Hover’s page How to: Google Apps domain verification and MX records and Google’s page Create CNAME records. They have both left me completely confused. Is there a simple way to do whatever needs to be done please?

 (Edit : Removed code for easier reading - Henry)

October 21, 2013 02:33
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Fiona Nevell

Sorry about all that code. Din't realise Word would send it along as well

October 21, 2013 02:35
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Henry Abey
Hover Help Center

Hi Fiona, if you're having trouble with Gmail receiving e-mail, you can add an e-mail address as a Safe Sender with Google's filter settings. You can Create a new filter, using your Hover e-mail address, and make sure that "Never send it to Spam" is selected for your filter options.

October 21, 2013 08:50
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Fiona Nevell

Hi Henry
The problem is Gmail isn’t receiving my Hover email at all. It is not in Spam or anywhere else in Gmail. When I attempt to add my Hover email to Gmail as per this page I get an error when I enter my Hover email address, password and POP server info. I am confused as to which password is to be used. When I go to my email page at Hover I am unable to get ‘password’ to appear when I put my cursor over my email address so I use my Hover password.  When I enter the Hover password and other info Gmail gives me the error Server denied POP3 access for the given username and password.

October 22, 2013 18:21
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Henry Abey
Hover Help Center

Hi Fiona, if you've purchased a forward only e-mail, this won't work since it's not a POP e-mail address. There is no password for forward e-mail since there is no mailbox to log into.

October 23, 2013 10:50
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Ryan Ovsienko

This isn't fair...

On the https://www.hover.com/email page, under the "Forward Only" section,  continuing down to  "HOW DO I USE THIS?" it says "Forward your new email address to your gmail, hotmail, or any other email account you own."

which is the reason I purchased this feature, to forward to gmail, since I did not "need an email inbox with storage"

October 24, 2013 20:14
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Henry Abey
Hover Help Center

Hi Ryan, you can forward email on a forward only address to a Gmail address, but you won't be able to have this e-mail synced via POP to your Gmail account since the forward only mailbox doesn't have a password.

October 25, 2013 10:12
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Aaron Sousa

Hi,  not all of my email is being forwarded to my gmail account.  I'm able to get some of it, but not everything.  Can you please set it not to filter out spam, I believe that is what's happening.  Thanks, Aaron

October 28, 2013 02:11
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Henry Abey
Hover Help Center

Hi Aaron, I've sent you an e-mail to help troubleshoot your account. Please keep an eye on your inbox for the e-mail.

October 28, 2013 09:20
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SOMASUNDARAM MUKUNTHAN

Hi I am not receiving the verification email from gmail to my hover email account that I checked through https://mail.hover.com. Have asked gmail to resend the mail but still not received it. How do I move forward?

December 09, 2013 01:13
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SOMASUNDARAM MUKUNTHAN

Gmail just sent me this message :

 

Delivery to the following recipient failed permanently:

     bookings@lankavillas.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain lankavillas.com by smtp.secureserver.net. [72.167.238.201].

The error that the other server returned was:
550 #5.1.0 Address rejected.

----- Message suppressed -----

December 09, 2013 01:19
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Blair Mueller
Hover Help Center

Hi Somasundara, 

I had a look at your domain lankavillas.com and can see the name servers are not pointing to Hover.   If you're no longer using the GoDaddy name servers for hosting or email services, you should change those over to ns1.hover.com and ns2.hover.com.  This will enable you to use our DNS for this domain.  Your email should begin working in about 24-48 hours after the name server changes as it can take that long for the changes to propagate. 

If you are using those GoDaddy name servers for website hosting still, then you'll need to edit the MX record over there on their servers to point to our MX record, which is:

Priority: 10

Hostname:  mx.hover.com.cust.hostedemail.com

December 10, 2013 15:33
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Louis O'Dwyer

I'm having a similar issue that was mentioned a few posts above. I have set up a mailbox for one of my domains (www.davidodwyer.net) and am trying to now access it via Gmail. I have gotten through to the final stage where I am meant to either click a link or input a code that I will have received in the hover webmail, but nothing's showing up. I'm also sending other emails to the domain email address from different email accounts to see if anything is coming through and not a single email is coming through to my Hover webmail Inbox or Spam. Please advise me what to do. The mail type is Plus, not forward, and it says "active" in the status...

Thanks for the help!

January 23, 2014 13:26
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Brian Cabral
Hover Help Center

Hi Louis, I've sent you an email with instructions to help solve the issue. Just respond to my email if you need assistance.

January 23, 2014 15:05
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Keith Ammann

Did something recently change with the Hover mail settings? I have been unable to retrieve Hover mail from Gmail since March 11. I have no trouble logging in to Hover mail directly.

March 13, 2014 15:22
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Keith Ammann

I'm getting the following error in Gmail:

  Error reading mail.
Server returned error "Error in LIST command: A"
March 13, 2014 15:23
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Michael Fich
Hover Help Center

Hey Keith!

Thanks for getting in contact with us.  I've just sent you an email so we can troubleshoot this problem with your email account.  Send me back a reply while we try to get this sorted out for you.

March 13, 2014 20:26
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Brian Shoemaker

I too have encountered the same issue since March 11th:

Error reading mail. 
Server returned error "Error in LIST command: A"

Can I get some troubleshooting assistance too, please? 

March 14, 2014 11:01
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Brian Cabral
Hover Help Center

Hi Brian,

I just sent you an email. Please feel free to reply so we can begin troubleshooting the account.

 

March 14, 2014 13:40
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John Cole

I too have encountered the same issue since March 11th:

Error reading mail. 
Server returned error "Error in LIST command: A"

Can I get some assistance please?

March 14, 2014 14:29
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John Cole

Getting error the Hover does not support leaving email on server but I have not clicked that option

March 14, 2014 18:29
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Joel Pais
Hover Help Center

John, Michael will be following up with you in the request you submitted to help@hover.com.

March 14, 2014 18:35
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Todd White

Hello...I to have been getting the same error in Gmail about:

"Error reading mail. 
Server returned error "Error in LIST command: A"

AND

Hover does not support leaving email.

 

please assist?

 

 

March 15, 2014 18:13
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Blair Mueller
Hover Help Center

Hi Todd, 

We're looking into this issue as we speak.  In the mean time, you'll be receiving an email from me in your ticket shortly for further follow up. 

March 16, 2014 11:49
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Arjan van der Veen

I am experiencing the same problem: Server returned error "Error in LIST command: A"

March 16, 2014 14:15
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alberto tapia

Same here! This looks like a big bug...

March 17, 2014 12:53
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Austin Kinney

I am also having this same problem. It pulls down mail sometimes and then goes for hours only throwing "Error in LIST command: A" over and over.

March 17, 2014 19:47
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Zachary Kuzda

Add me to the list for gmail getting the error. 

Error reading mail. 
Server returned error "Error in LIST command: A"

March 20, 2014 01:55
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Joel Pais
Hover Help Center

For anyone still experiencing the "Server returned error "Error in LIST command: A" error, please remove the account from Gmail and add it as new. If you have any issues after doing this, please feel free to shoot us an email at help@hover.com.

March 20, 2014 14:10
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Zachary Kuzda

Thanks. I was actually able to get it to reconnect, but re-entering my password in the settings.

March 20, 2014 14:15
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Arjan van der Veen

Thank you Joel Pais, your solution solved the problem.

March 20, 2014 15:26