Topics/Knowledge Base/Managing your zone file

How to: Edit DNS records - A, CNAME, MX, TXT, and SRV

Tyson Acker
posted this on March 27, 2012, 09:19

This tutorial explains how to create customized DNS records for registered domain names in Hover.

Please note that your domain needs to be pointed at the Hover name servers (ns1.hover.com and ns2.hover.com) in order for changes to your DNS records to take effect.   Click here for instructions on how to change your domain name servers.

This is an advanced solution for technical users.  You should not change your DNS records unless directed by your hosting company, or if you are familiar with configuring zone files.  If you are unsure whether or not you need to edit your DNS records, don't hesitate to contact a customer adviser for assistance at help@hover.com or by phone at 1-866-731-6556.

To manage DNS records, follow the steps below:

 

1.  Log into your Hover account online here

 

 

2.  If you have more than one domain name listed in your account, click on the domain name that you want to use with customized DNS records.  This will take you to its Domain Details page.

 

 

3.  Click on the DNS tab to manage records for the selected domain name.

 

 

The next steps depend on the record type that you want to edit or create.  Details for each type can be found below.

Please note that the Hostname is the prefix before the domain name.  An @ in the Hostname represents an empty prefix (so the name exactly matches the domain name; for example monsieursbucket.com). The @ hostname is also referred to as the "the root" of the domain. An * (asterisk) in the Hostname is a wildcard, and represents any prefix.  For example, creating a record for *.monsieursbucket.com will point <any prefix>.monsieursbucket.com at the IP address provided.

 

A and AAAA (IPv6) Records

An A Record or IPv6 Record is used to point a hostname at an IP address. This record type can be used to point your domain name at your web host or for creating subdomains which point directly to an IP address.

To create a new A Record or IPv6 Record, follow these steps:

1.  Click on the Add New button.

 

2.  Select the Record Type A.  Enter your hostname, and then type the appropriate IP address in the Value text box.

Please note: to create a blank record, enter @ as the hostname.

 

OR

 

Select the Record Type AAAA.  Enter your hostname, and then type the appropriate IP address in the Value text box.

 

 

3.  Click Save

CNAME Records

A CNAME record, or Canonical Name record, is a pointer of one name to another.  A CNAME record points a hostname to another name that is already created for a server or system.  Canonical means expected or real name.  These records are pointing a name you created at the "real" name for the server or system.

This is useful when running multiple services (such as an FTP and a webserver) from a single IP address. Each service can then have its own entry in DNS (such as blog.mydomain.com or ftp.mydomain.com).

You may also be requested to enter a CNAME record to verify domain ownership for online services such as Google Apps

CNAMEs should only be used if you can't use an A Record.

 

To add a new CNAME record, follow these steps:

 

1.  Click on the Add New button.

 

 

2.  Select the Record Type CNAME from the drop down menu.  Enter your hostname (which creates the subdomain), and then type the appropriate target hostname in the Target Host text box.

 

 

3.  Select Save.

 

MX Records

A MX record or Mail Exchange record specifies how e-mail should be routed.  The MX record points to the servers that should receive e-mail for the domain.

In simple terms, the MX record allows the rest of the world to know where your email needs to be delivered.  The default setting points your domain to Hover's mail system.

Each MX record contains a host name and a numeric priority.  The lower numbers have higher priority.  Priority 0 is highest priority.  Setting priority is useful if the e-mail service uses secondary servers.  Secondary servers are usually given lower priority because they may be operated externally, not have direct access to the primary e-mail storage, have less Internet bandwidth, among other reasons.

To create an MX record for your domain enter @ as the hostname.  If you are creating an MX record for a sub domain, then you can enter your sub domain into the Hostname field.

To add a new MX record, follow these steps:

 

1.  Click on the Add New button.

 

 

2.  Enter @ as the Hostname (unless you want to use a sub-domain for your email services), select MX from the Record Type drop-down list, enter a priority, and then type in the Hostname of your email service (your email provider will be able to tell you what hostname should be used).

 

 

3.  Select Save.

 

TXT Records

TXT records allow users to associate some text with a hostname.   Originally TXT records were created to add arbitrary human-readable text to DNS records. Today TXT records have a number of practical uses, one of which is to define Sender Policy Framework (SPF) information which can be used by multiple e-mail technologies to assist in identifying the actual sender of an email.

 

To add a new TXT record, follow these steps:

 

 

1.  Click on the Add New button.

 

 

2.  Enter the Hostname for your TXT record, select TXT from the Record Type drop-down list, and then type in the value of your TXT record.

 

 

3.  Select Save.

 

SRV Records

An SRV record is a service record which specifies information on available services.    Services such as Google Apps may require you to create SRV records.  

SRV records have the following form:  _Service._Protocol.DomainName TTL Class SRV Priority Weight Port Target

The Class is always set to IN and the TTL is set automatically by our DNS server.

To add a new SRV record, follow these steps:

 

1.  Click on the Add New button.

 

 

2.  The example below will create an SRV record with the following values:

Hostname:  _xmpp-server._tcp (xmpp-server service over the tcp protocol)

Record Type:  SRV

Priority:  5

Weight:  0

Port:  5269

Destination Hostname (Target):  xmpp-server.l.google.com

 

Edit and Delete Existing DNS Records

 

To edit an existing record, follow these steps:

 

 

1. Mouseover the record that you want to modify and click on the edit DNS link.

 

2. Enter the new record and then click Save.

 

 

To Delete an existing record, follow these steps:

 

 

1.  Mouseover the record that you want to delete and click on the delete link. Click Yes, when asked "Are you sure you want to delete?"

 

Bulk DNS Management

 

DNS records can be edited in bulk for multiple domain names instead of editing records for each individual domain name.  To edit DNS records in bulk, follow these steps:

 

 

1.  Go to the Your Account menu, and select DNS

 

 

2.  You can sort the DNS records by clicking on the headings HOST, RECORDS, or DETAILS.

 

 

3.  Put a check mark next to all the records you want to update and select the action from the drop down menu above.  Click BULK EDIT.

To reset DNS records to the Hover default setting, or delete existing records in bulk, you can select Reset or Delete from the drop down list instead of the Edit option.

 

 

4.  Enter the new DNS value and then click SAVE.

 

Pro Tip for Archiving Old DNS Records

When changing DNS records, if you want to archive an old one in the event you may want to switch back to it later, this can be done through your DNS tab.

On the old record, add a semi-colon ( ; ) before any hostname to turn that record into a "comment".  Once saved, any record with a semi-colon in the hostname has no affect on active DNS records and gives you a handy way to retain that info as a comment for future reference.

 

Comments

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zoe robson

this wasn't useful in helping answer my question.  I have a .ca domain name hosted at a third party, with DNS set up a third party.  I would therefore like DNS to be ns1.blueridgeconsulting.ca but I get "Domain not in registry (Code 480)" error.  

August 9, 2012, 19:38
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Tyson Acker
Hover Help Center

Hi Zoe - glue records need to be created before a host name like ns1.blueridgeconsulting.ca can be used as a name server.  When you save a glue record two things happen:  (1) we tell the domain registries that the host name is a name server so they will allow domains to be pointed at your name server host names, and (2) the glue record is stored by the registry so it can find ns1.blueridgeconsulting.ca without having to do a look up on blueridgeconsulting.ca (this prevents a circular reference).

We have a glue record tutorial here:  http://help.hover.com/entries/21188722-how-to-add-or-modify-your-ow...

August 10, 2012, 08:28
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Jack Lin

we have replaced our "MX" and "mail" but the services are not transfered to our new 3rd party email provider and instead the emails still goes to the old email provider. how do i fix this?

August 20, 2012, 05:29
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Tyson Acker
Hover Help Center

Hi Jack - when I looked, there was still a Hover MX record in your account.  That has been removed.  Please double check your records under the DNS tab to ensure they are correct for your new email provider.  Also, keep in mind that new DNS records may take anywhere from 15 minutes to 24 hours to take effect.

August 20, 2012, 09:27
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Sean Liu

I just switched to Hover from GoDaddy and my tumblr says "This domain’s A-record is not pointing to Tumblr." I created a new A-record with www.tumblr.com but it's still not working. Is it just processing or do I need to do something else?

August 22, 2012, 14:45
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Tyson Acker
Hover Help Center

Hi Sean - GoDaddy's old domaincontrol.com name servers just needed to be removed and replaced with ns1.hover.com and ns2.hover.com.  I see you already added Hover's name servers so I removed the GoDaddy servers for you.  Once your Internet provider does a DNS update, everything should work for you.  That could take anywhere from 15 minutes to 24 hours (usually it doesn't take more than a few hours).

When domain names are transferred their name servers are not changed automatically.  Domain owners who use third party DNS with hosting services would experience a service disruption if we changed their name servers after a transfer to Hover.

August 22, 2012, 14:55
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Sean Liu

It still says says "This domain’s A-record is not pointing to Tumblr." 

August 25, 2012, 00:43
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Yakira Dixon

Hello Sean Liu - Please make sure your A record is pointing to this IP address: 66.6.44.4.

Depending on the number of levels in your domain, you may need to use a CNAME record instead of an A record.

Please consult this Tumblr document for more information: http://www.tumblr.com/docs/en/custom_domains

September 4, 2012, 00:01
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Jon Zafra

Hello,   I just want to update my current DNSs from ns5.ev1servers.net  into srv1.kukers.com. and it stays  the same problem as Zoe Robson. It says "Domain not in registry (Code 480)".  The problem is I dont want to transfer the DNS into an own server in my domain, so I suppose is not a glue server.     I dont see the current ns5.ev1servers.net   server in the list....  Im trying to create new DNS as CNAME, as A... and impossible.

 

Thank you

September 27, 2012, 05:57
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Allan Van Ness

i've been having the same issue.  

September 29, 2012, 01:19
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Tyson Acker
Hover Help Center

Hi Jon - I've sent a reply to your support ticket with additional information and a workaround solution for you.

September 29, 2012, 12:15
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Tyson Acker
Hover Help Center

Hi Allan - this issue has a few possible root causes.  Can you send us a support ticket or call in so we can help you get this fixed please?

September 29, 2012, 12:16
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David Lawrence

Are there plans to add support for any other record types?  I just wanted to add two NS records for a subdelegation within one of my zones, but the question is somewhat broader since there are only a few limited records that can be used.

October 17, 2012, 08:28
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Tim Goldsmith

I'm not the sharpest tool in the box, and I'm really struggling. I've added an A Record, but when I go to my website, it comes up with nothing. I'm not sure if there is some major thing I missed when I transferred from godaddy to you, or if I am just missing something...

December 19, 2012, 18:21
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Sander van Dragt

Thanks, this is a helpful explanation of the @ and * hostnames!

February 7, 2013, 06:26
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Joseph Knight

The port input box for both adding and modifying an SRV entry will only allow port numbers up to 4 characters long. You know there are larger ports right? I'm trying to add one now and as it stands I cannot use hover.com for SRV entries for my domains. I'm blocked from helping myself due to this oversight during development of the page. How soon can I expect these two input boxes to be expanded to more than 4 characters limit? Don't forget to edit the logic behind the scenes during an attempt to edit an already created SRV entry. It'll let you type out 5 characters but once you submit it tells you you're using the wrong format.

February 21, 2013, 03:23
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Andrew Costen
Hover Help Center

You are correct, that is an issue with the Hover control panel at the moment. We've got our developers looking into it, and I'll add yours to the request (I presume it's the only domain in your account that is currently set up with an SRV Record?). I can't say how long it will take for them to get this changed, but it is something we're aware of and are looking into.

February 21, 2013, 19:22
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Joseph Knight

When a customer complains about this bug you should make the offer to perform the edit that we are blocked from making ourselves. I've begun to manage this domain elsewhere now.

February 21, 2013, 20:13
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Andrew Costen
Hover Help Center

In most cases we would. In this case however, the only way we could make the changes ourselves would remove the ability for you to make any more DNS changes of any sort to that domain based on the workaround, and would require you to contact us for any change you needed made, which is why we tend not to make the offer for that particular issue. That said, if that's acceptable, we will do so for you.

February 22, 2013, 14:49
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Joseph Knight

As you probably anticipated, no, that is not acceptable. I will not give up control of my DNS settings even though they are not usable to me in the current state. Seems like such a minute, tiny, little code fix. Must be pretty low priority. Please add me to the ticket so that I'll be notified when it's resolved. Thank you.

February 22, 2013, 15:54
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Andrew Costen
Hover Help Center

Will do. I'll actually email you right now with your own ticket that I'll add to the main one on this issues so I can get back to you personally once it's resolved. And rest assured, it is something I'm trying to get pushed.

February 23, 2013, 11:12
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Joseph Knight

Thank you very much.

February 23, 2013, 11:14
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Andrew Costen
Hover Help Center

You're very welcome. You should have an email from me now as well. Let me know if it didn't arrive though.

February 23, 2013, 11:17
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Nathan Hartley
Please add the ability to import and export BIND-style zone files. ; For further information, please consult the BIND documentation ; located on the following website: ; ; http://www.isc.org/ ; ; And RFC 1035: ; ; http://www.ietf.org/rfc/rfc1035.txt
April 19, 2013, 16:44
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Andrew Costen
Hover Help Center

Thanks for the suggestion Nathan. It will definitely be taken into consideration.

April 19, 2013, 17:05
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Roman Dumycz

Any chance of adding SPF records to your DNS?

April 24, 2013, 23:32
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Andrew Costen
Hover Help Center

I haven't heard any talk about it specifically, but I know we're looking into adding more advanced DNS features in the future, so anything's possible.

That said, you should be able to add the record as a TXT record. The syntax would depend on the actual record that was created, there's not a "one syntax for all" type record that is to be used.  Here's some really technical stuff about  SPF records that might help out:  http://www.openspf.org/SPF_Record_Syntax

Whatever your SPF record is, you can enter the entire string of text into the TXT record value, with the @ symbol as the host.

April 25, 2013, 12:29
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Dave Kuhar

Seriously, who doesn't love a good Terry Gilliam reference in their tech support documents? It's fun to charter an accountant, and sail the wide accountancy!

May 1, 2013, 22:33
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Andrew Costen
Hover Help Center

For Joseph (and anyone else who may be wondering), the issue with SRV records not being able to be over 4 digits long should now be resolved.

May 3, 2013, 12:10
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Robert Rockefeller

What is the MX record address for Hover's email servers?

May 4, 2013, 09:00
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Andrew Costen
Hover Help Center

Hover's MX record address is: mx.hover.com.cust.hostedemail.com

May 4, 2013, 11:28
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Robert Rockefeller

My DNS control panel won't take an MX record of the form mx.hover.com.cust.hostedemail.com. It wants an IP address.

Am I doing something wrong? Or what is the IP address from Hover's mail server?

May 4, 2013, 11:38
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Andrew Costen
Hover Help Center

You can try 216.40.42.4, but keep in mind that the IP address could change at any time (which is why it's supposed to be a hostname like mx.hover.com.cust.hostedemail.com since it will always point at the proper IP address), so I'd suggest speaking with the administrators of your DNS control panel to see if there's an option to do so somewhere that might be less obvious.

May 4, 2013, 12:14
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Paul Hammond

We need to set an ALIAS or ANAME record to support a root domain on Heroku. Subdomain redirection or 301 permanent redirect is not an option since we will be using SSL and don't want any warnings.

see: https://devcenter.heroku.com/articles/custom-domains#root-domain

ANAME: http://www.dnsmadeeasy.com/services/aname-records/

ALIAS: http://blog.dnsimple.com/zone-apex-naked-domain-alias-that-works/

May 8, 2013, 20:36
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David Lawrence

ANAME and ALIAS are not official DNS records recognized by any IETF standard.  They are peculiar to DNS Made Easy and dnsimple and mean your zone must be hosted on their servers.

May 8, 2013, 23:25
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Jason Pierce

I just really wish you could download/upload a whole zone file, or even paste in a fragment of a zone file.  It's such a pain having to go through this interface to create more than a handful of records.  I have to manage several domains and it's a real chore.  Especially since every time it resets and chooses the first alphabetical domain as the default one.  More than once I've had to go scrub them and redo it when I forget to change it for the Nth entry.

September 8, 2013, 21:36
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David Lawrence

I strongly agree with Jason Pierce.

 

September 8, 2013, 22:28
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Alberto Sanchez

I'm trying to use Microsoft's live email with custom domain.

They ask for a MX record in the form: 

  • DNS record type: MX
  • Host: elconfidencial.in
  • MX server: 8db6cfb0329f4b94b0e5cacxxxxxx3.pamx1.hotmail.com
  • TTL: 3600 or 1 hour
  • Priority: 10 (or High priority)

For some reason it doesn't recognize Hover records, may be it's because Hover sticks @ on the host field when it isn't a subdomain.

 

 

November 15, 2013, 17:19
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Joel Pais
Hover Help Center

Hey Alberto, I'll be shooting you a follow-up in the request you opened with us.

November 16, 2013, 13:06
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Omar Fierros
I'm trying to point my domain to smore.com, it says that I need to add a CNAME record as domains.smore.com, I follow the instructions listed here and I am not successful, I haven't tied a whole of different ways, still no success :(
November 20, 2013, 13:49
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Neil Faiman

Can you explain the relationship between forwarding (as described in your "How to forward your domain name" article) and the use of CNAME records? They seem to accomplish the same thing.

Supposing that I have a domain, "myfinedomain.org" registered at Hover, and I have a web site for that domain hosted at Amazon S3, what would be the best way to get myfinedomain.com and www.myfinedomain.com pointing at my S3 bucket? Create top-level and www. CNAME records? Use forwarding? Or follow Amazon's suggestion, to point the top-level domain at the S3 bucket, create a second S3 bucket to represent the www. domain, define that bucket to forward to the real bucket within S3, and create a CNAME record for the www. subdomain pointing at the www. bucket?

January 27, 2014, 13:37
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Brian Cabral
Hover Help Center

Hi Neil,
There is no relationship between URL forwarding and CNAME records, unless of course you are forwarding your domain to a subdomain that is set up with a CNAME record.
URL forwarding allows the forwarding of your domain to a URL, for example domain.com can be forwarded to the URL: http://example.com/page
In order for URL forwarding in Hover to work, your blank domain must be pointing to our forwarding IP address: 64.99.80.30

A CNAME is a DNS record. This is used to create a subdomain, such as "www.example.com" which points to a hostname.  This hostname may be pointing to a server that uses a pool of rotating IP addresses. Many hosting companies use CNAME records because it allows all their customers to point to the hostname instead of and IP address, which would result in the customer to have to make any changes to their DNS everytime their hosting company's IP address changes.
And eample of this would be Google Apps.  You can create a subdomain for "mail" as a CNAME record that points "mail.example.com" to the hostname "ghs.googlehosted.com".

How you point your domain to your Amazon hosting depends soley on what Amazon's requirements are.  If you have any email from them with instructions of what they require, and are unsure how to proceed, please feel free to send us an email to help@hover.com or give us a call at 1-866-731-6556 (Mon-Fri between 8am and 8pm EST) and we can help you out with that.

January 28, 2014, 17:08
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Ana Petrusevski

Hi there

I have created a new A record for my site so that I can set up a custom URL for where my site is hosted which is with cargo collective. It is saying that my domain DNS is not yet properly pointed.

 

There are now 3 x "A records" on my DNS tab on hover. One of them is for Cargo collective, do I need to make that the default one, tick box next to it? I am not sure how to do this

The other 2 A records are for "*" and "@". Am a bit confused on how to make this work. Can you please let me know

 

cheers

Ana

 

March 1, 2014, 20:55
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Network Admin

+1 for zone file support. Both import and export are relatively basic features that are implemented on every host we've used.

April 30, 2014, 06:45
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Konstantin Rubinov

Useful and clear explanation about difference between ARecord and CNAME http://www.youtube.com/watch?v=WqhgGpv4cKY

May 9, 2014, 21:27
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DJ Miller

Is there a way to make an automated update to a DNS record when our IP address changes (a.k.a. "Dynamic DNS")?

May 31, 2014, 17:31
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Joel Pais
Hover Help Center

Hey DJ,

Hover does not have any plans to support Dynamic DNS at this time. Not to say that it will never be supported through Hover, but we are working on some exciting changes that you'll see over the next few months.

June 1, 2014, 10:37
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Jared Jones

Joel,

Just to chime in on DJ's request, I would absolutely love to see a dynamic DNS service offered as well. Seems silly to pay for a service like dyndns (which was once free) when I'm already paying for a custom domain of my own. I wouldn't even mind paying a reasonable fee for the service. I'm sure we are not the only ones to want this.

Thanks,

Jared

June 22, 2014, 13:23
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DJ Miller

Jared,

There are options for doing this without extra cost. I have been using ZoneEdit.com for a long time with my domains. Recently, they had some extended downtime (nearly a week), which caused me to look for other options (and which prompted my inquiry above), and I came across a free dynamic DNS service provided by NameCheap.com -- though I had to do some searching to figure out exactly what to click to enable it and what the name servers' addresses were.

I'd still love to be able to handle it within Hover itself instead of relying on a third party (ZoneEdit's recent downtime proved they aren't the most responsive when things go wrong, and the searching involved in just setting up my NameCheap account makes me wonder how reliable they'll be over time), but I just wanted to share the options I've found to get by.

June 23, 2014, 09:38
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Jared Jones

This ended up working for what I wanted:

 - My Asus router (RT-AC66R) has a free DDNS option, with a hostname on *.asuscomm.com.

- Added a CNAME record on my Hover-administrated domain, with the hostname pointed to the subdomain I created via Asus' free DDNS service

June 25, 2014, 12:27
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Caue Rego

Still hoping for the import / export of zone files! Nothing yet, right? :(

August 23, 2014, 11:34
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Blair M
Hover Help Center

Nothing yet,  but we'll be sure to post it here when it is available. 

August 25, 2014, 19:09
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Masa Zorn

Hi I change my DNS server and I change rekord A for 184.168.47.225 (GoDaddy). When I open the website(fengshuieffect.com) in google this message appears "Can not find server fengshuieffect.com because it failed DNS lookup. DNS is the network service used to translate site names to Internet addresses. This error is most often caused by the lack of an Internet connection or a misconfigured network. It can also be caused by lack of response to DNS server or a firewall that prevents Google Chrome access to the network." Error Code: ERR_NAME_NOT_RESOLVED

After which time the records will be updated? That I can see this website in google without this error

August 27, 2014, 08:27
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Brian Cabral
Hover Help Center

Hi Masa,

Nameservers are copied over from the previous registrar with transfers as a means to prevent downtime. In order to use the DNS in your hover account change the name servers to hover's default nameservers.

To change your name servers, click the 'name servers' tab from your account and scroll over the domain you're looking to use and when you bring your mouse over the domain there will be an option to revert to default, click yes to change them.

Name servers changes can take up to 48 hours to propagate but once the changes take effect your hover DNS will have the authority for your domain and the A records should resolve fine.

Please feel free to shoot us an email at help@hover.com if you need further assistance.

August 27, 2014, 15:55
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Masa Zorn

Hi there,

I did as the instructions.I do not know if it is properly. I sent mail to help@hover.com with screenshots. I have hosting on GoDaddy and I want manage my website with WordPress but I can't with this error ERR_NAME_NOT_RESOLVED

August 28, 2014, 06:43
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Brian Cabral
Hover Help Center

Hi Masa, I sent a reply to your email for some assistance.

August 28, 2014, 18:41
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Nasir Shaikh

Hi,

We updated our WWW records and domain literal on Friday (now Monday), but the records have not changed in the NS. There doesn't appear to be anything to push these changes through, is there anything else that can be done to resolve this?

September 1, 2014, 03:30
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Brian Cabral
Hover Help Center

Hi Nasir,

I just sent you a quick email to assist you with changing the name servers to point to hover. Keep in mind, the name servers must always be ns1.hover.com and ns2.hover.com if you want to use the DNS associated with your domain in your hover account. You can reply to my email if there's anything else I can help you with :)

September 1, 2014, 14:13
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Victoria Walker

Hi, 

how long does it take for changes to the MX to take effect? I have put in host record "@", priority "0" and hostname "mail.affordable.ch" (details provided by my host) but i still get a postmaster failure when I try to send myself an email (the host has confirmed that the A record is successfully pointing at their servers). 

September 14, 2014, 10:33
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Victoria Walker

Edit to my comment - should read hostname "mail.affordablegeneva.ch"

September 14, 2014, 10:45
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Brian Cabral
Hover Help Center

Hi Victoria, I just sent a reply to the email you sent to help@hover for some assistance.

September 15, 2014, 09:39
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Shawn Hank

Is there a way for me to use my custom dns name and Hover Hosted email on my computers and mobile devices? It's not clear to me why I need to use mail.hover.com when I can just use "mail.<insert_custom_domain_name_here>.com".

Isn't this the whole point of custom domains?

I am fairly new to Hover Hosted Email and just don't "get" why it has to be done this way? Can't I use my own custom domain name with Hover when setting up accounts?

Thanks,

-Shawn

October 14, 2014, 21:52
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Brian Cabral
Hover Help Center

Hi Shawn,

mail.hover.com is used as a standard because it's protected by an SSL certificate. However, you can use mail.<yourdomainname> as the mail server as long as there's a corresponding DNS record for the domain but there wouldn't be an SSL certificate associated. I've sent you an email for some assistance so you can reply to my email if there's anything I can help you with.

October 16, 2014, 19:03
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Ken Anderson

I would like to associate one of my domains with a website located on Github. The Github instructions for doing this are located here:

<https://help.github.com/articles/tips-for-configuring-an-a-record-w...>

To follow those instructions on Hover, do I just add two new A records using the @ symbol for the hostname and filling in the two IP addresses listed on the GitHub page?

I assume that i would then delete the other A record that has a hostname of * (asterisk)?

I've never done this before so I don't want to mess anything up! Thanks.

November 21, 2014, 18:37
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Blair M
Hover Help Center

Hi Ken, 

Thanks for the message about this.  Based on those instructions, you can use the two A records.  You would want to delete the two A records that are set as default (64.99.80.83) and then add two new A records (@) that point to each of the IP addresses provided by GitHub: 

  • 192.30.252.153
  • 192.30.252.154
November 23, 2014, 12:13
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Ken Anderson

How long should I wait before the new A records become available? I made the changes ~2-3 days ago and it does not appear to have propagated. When I run the dig command that GitHub recommends, I get the following response:

 

dig cuacm.org +nostats +nocomments +nocmd

; <<>> DiG 9.8.3-P1 <<>> cuacm.org +nostats +nocomments +nocmd
;; global options: +cmd
;cuacm.org. IN A

 

GitHub indicates that I should see something similar to the below example:

dig example.com +nostats +nocomments +nocmd
;example.com
example.com.   73  IN  A 192.30.252.153
example.com.   73  IN  A 192.30.252.154

 

Did I make the changes to my A records correctly for cuacm.org?

November 26, 2014, 16:48
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Brian Cabral
Hover Help Center

Hi Ken,

I noticed the name servers associated with your domain were not set to ns1.hover.com and ns2.hover.com. I went ahead and updated them for you so the website will begin resolving properly once the changes propagate.

November 27, 2014, 13:23
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Ken Anderson

Hi Brian,

Thanks so much! I knew I was doing something wrong. I'll check things out tomorrow to see if the changes have propagated.

Happy Thanksgiving!

Ken

November 27, 2014, 13:49
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Josh Weatherly
I don't understand how you can claim to have "Advanced DNS Management" while still lacking an ability to import zone files. Even the ability to import only records of a certain type would be helpful.. I want to transfer more domains to your service but am hesitant to do because the amount of work it will take to enter each record manually through your UI. I don't need to Bulk edit records that already exist, I need to bulk insert many records(10-15), and then do this many times for all my domains. If I'm missing something and this is already available, I apologize. Thanks -Josh
December 5, 2014, 15:35
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Michael Fich
Hover Help Center

Hi Josh,

I completely understand where you're coming from.  It can be quite frustrating to enter tens, or even hundreds, of DNS records copied from one zone file into a Hover interface at the moment.

We are actually developing more tools to make bulk management of DNS records much more user friendly, however we don't have an ETA for the release of these new features at the moment.

I do sincerely apologize for any inconvenience this may be causing at the moment.

December 5, 2014, 17:59
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Jaakko Saari

I would really need some help with pointing my domain to my server. Currently nothing works..

December 27, 2014, 01:43
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Blair M
Hover Help Center

Hi Jaakko, 

Looks like you received some help through our help desk, your name servers weren't pointing to Hover, which is why the DNS records in your Hover account weren't affecting your domain.  Now it's just a matter of waiting for the name server changes we made to propagate.

December 28, 2014, 11:12
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Steffen Uhlig

Hi,

how would I enter multiple AAAA records for a host (round-robin DNS)?

TIA

Steffen

February 7, 2015, 04:03
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Michael Fich
Hover Help Center

Hi Steffen,

Round Robin DNS, or Dynamic DNS, is something which is currently not supported through Hover.  It is a feature often requested, and we have a lengthy post on our Feature Requests post devoted to users who are currently posting their support for seeing this implemented,   If you would like to navigate to that page and check it out, we'll post updates as soon as we have any within that forum post.

Hover.com | Feature Request - Dynamic DNS: https://help.hover.com/entries/201928-Dynamic-DNS

February 9, 2015, 16:18
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Steffen Uhlig

Hmm, I don't see the relation between Dynamic DNS and Round Robin DNS. What I am looking for is to be able to specify two or more IP addresses for the same host. No need for changing this dynamically.

February 9, 2015, 17:11
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David Lawrence

Steffen is right, Round Robin has nothing to do with Dynamic DNS.

February 9, 2015, 22:34
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Michael Fich
Hover Help Center

Hi Steffan,

I apologize for my previous reply as I did misunderstand your request.  You are quite right, you can add multiple AAAA records with the same host name through the Hover interface.  Each record is added individually, just specifying the same hostname but a different IPv6 address.

February 13, 2015, 11:46
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Steffen Uhlig

Thanks for the update. It appears to be much simpler than I had thought ;-)

February 15, 2015, 13:49
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Angela Martinez

Ok, so I made a CNAME file to redirect my domain to bloomingdaisy.myfotojournal.com but instead it goes to the original myfotojournal.com rather than my actual website. I was just wondering if I made the CNAME wrong and how to fix this. ?

April 8, 2015, 23:53
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Angela Martinez

I FIXED IT! YAY! I HAVE A WEBSITE!!

April 9, 2015, 00:23