Topics/Knowledge Base/Managing your zone file

How to: Forward your domain name to another website

Tyson Acker
posted this on March 27, 2012, 09:23

Domain forwarding (also called URL forwarding) redirects your domain name to another existing website.

To configure or modify your domain forwarding preferences, complete the following steps:

 

1. Sign in to your Hover account HERE.

 

 

2. If there is more than one domain name in your account, click on the domain you want to redirect. This will open its Domain Details page.

 

 

3. Check your domain's nameservers. If the nameservers are ns1.hover.com and ns2.hover.com, then you can skip to the next step. If your name servers are not set to Hover, click on the EDIT button and change your name servers to ns1.hover.com and ns2.hover.com.  Click HERE if you need more detailed instructions on how to change your domain's name servers.

PLEASE NOTE: changing your nameservers may disrupt any third party website or email hosting services.  If you are in doubt whether this applies to you, please contact customer service by email at help@hover.com or give us a call at 1-866-731-6556.

 

 

4. Click on the DNS tab. Double check that your domain name's A records are pointed at 64.99.80.30, as pictured below.  You can skip to the next step if this is how your domain is configured already.

If your domain is not pointed at 64.99.80.30 then domain forwarding will not work.  This means you are pointing your domain to another IP, possible for your existing website.

You can edit existing DNS records by placing your mouse cursor over the hostname and clicking on edit DNS.  Alternatively, you can use the Reset to default link to reset all of your DNS records to the Hover defaults.  Editing or resetting DNS records will point your domain name away from any third party hosting services you may be currently using.

Click HERE if you need more detailed instructions on how to edit your DNS records.

 

5. Click on the Domain Details tab again, and then click on EDIT in the Forward This Domain section.

 

 

6. Select Yes to enable forwarding and then type the destination address in the Forward to text field.

Enable stealth redirection is optional.  Select this option if you want your domain name to remain in the address bar after loading the destination website.  If you select stealth redirection, you will also see options to entering a page title, description, and keywords.  Please note that stealth redirection will not work with all websites.  Some websites, such as YouTube and Facebook will not allow you to use a stealth redirect, as well as various other websites and hosting services.  The stealth (or masking) function may not work properly.

Click SAVE when finished.

 

 

7. Your domain forward will be displayed in the Forward This Domain section, as pictured below.

 

 

8. In the example below, monsieursbucket.com has been forwarded to a Wikipedia article using stealth redirection.

 

Domain Forwarding Tip:  If you have one of your domain names forwarded directly to another domain name, such as monsieursbucket.com -> cbc.ca, then you can use your domain name to point at a directory at the destination domain name.  For example, if monsieursbucket.com is configured to forward to cbc.ca then http://monsieursbucket.com/sports will load http://www.cbc.ca/sports

 

Comments

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Nathaniel Keifer

Is there anyway to forward subdomains elsewhere without having to have my A records pointed at Hover?

April 25, 2012, 12:00
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Tyson Acker
Hover Help Center

@Nathaniel - you can use an A record to point a subdomain at a web hosting company or have only one subdomain pointed at our IP address for the sake of domain forwarding.  For example:

cars.domain.com could be pointed at the IP address of a web host, or

domain.com could be pointed at the IP address of a web host while a separate A record points cars.domain.com at 64.99.80.30 (our forwarding server IP address) so you can use the subdomain with a domain forward in Hover.

Hope this answer helps!

April 25, 2012, 15:43
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Nathaniel Keifer

Tyson, this is EXACTLY what I was looking for and solves my issue...thanks!

April 26, 2012, 15:27
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Shaun Hill

Is there a way to redirect the "www" subdomain to my bare domain? I tried to do this and when I go to "www" it just shows a Hover page listing all my subdomains.

July 8, 2012, 17:13
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Shaun Hill

Just to clarify: I want a 301 redirect from my www to my bare domain in order to follow no-www.com "Class B" standards. I'm wondering if this is possible with your DNS system; if not, I'll do it on my web server.

July 8, 2012, 17:23
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Tyson Acker
Hover Help Center

@Shaun - the Hover forwarding system only uses 302 redirects.  You could create an A record to point the www host at 64.99.80.30 (this is the IP of our forwarding server) and use our forwarding servers to do a 302 redirect of the www host to your second level domain.  To set up a 301 redirect, you would need to configure it on your web server.

July 9, 2012, 07:59
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Erv Walter

@Tyson, can you guys just fix this and use 301 instead of 302?  In my opinion, you're doing it wrong.  no-www standards aside, 301 is needed for optimal SEO.

I just assume not to have to pay a web host (or an alternative DNS host like no-ip.com) just to host a web server at my naked domain for the sole purpose of serving up a 301 redirect.  In the age of cloud hosted services like Heroku and Windows Azure, it becomes even less practical to even have a naked domain pointed to an IP address they host.

What you guys provide right now is almost perfect and I wish you'd just make the one little change to switch to 301.

September 25, 2012, 19:59
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Tyson Acker
Hover Help Center

Hi Erv - Thanks for the feedback.  I've shared your suggestion with our team and logged it as a feature request.  Specifically, I'm sharing a suggestion to provide a choice between a 301 or 302 redirect.  I think that would be an excellent feature for us to have. 

September 26, 2012, 08:39
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Shaun McDonnell

Any update on the ability to use a 301 redirect instead of a 302 when forwarding?  Thanks.

January 4, 2013, 18:41
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Tyson Acker
Hover Help Center

Hi Shaun - sorry we do not have any updates on the feature request to change our forwarding from 302 to 301 redirects.

January 6, 2013, 10:46
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Jonathan Grubb

How do I forward http://mydomain.com to http://www.mydomain.com? I've found this question elsewhere and it points to this page, but I don't see how I can create a forward without specifying a shortcut. How do I make the shortcut a while card?

January 21, 2013, 02:16
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Jonathan Grubb

Oh, I see. I had to enter a forward to http://www.mydomain.com in the "Forward My Domain" section of the Domain Details tab, rather than setting up something in the Forwards tab. Double use of the term "Forward" is confusing. It would be good to add a note or cross-link between the two describing the difference.

January 21, 2013, 02:28
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Blair Mueller
Hover Help Center

Hi Jonathan, 

Thanks for the feedback and I'm glad you were able to sort that out.  The "Forwards" tab is where you can create custom domain forwards for your domain name.  But a URL forward is, as you said, done on the Domain Details next to "forward this domain to" section. 

If you have any questions or need help with anything, please let us know. 

January 21, 2013, 16:51
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Rachel Ziese

I think I have my domain forwarding as described above but it isn't working. Am I doing something wrong?

January 23, 2013, 22:49
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Roberto Gómez Vicente

I have the same problem than Rachel, does the forwarding take a while? I've done a whois to my domain and it appears my nameservers are ns1.hover.com and ns2.hover.com so everything is alright (I have default DNS) but when I enter my domain it doesn't redirect, why?

January 27, 2013, 06:13
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Tyson Acker
Hover Help Center

@ Rachel - Etsy does not allow us to load their website into a frame for stealth forwarding / masking. I turned off stealth and now your domain name redirects to your Etsy stop.

January 27, 2013, 10:18
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Tyson Acker
Hover Help Center

Hi Roberto -  Changes to domain name servers can take anywhere from 15 minutes to 48 hours to take effect due to DNS caching. Once a domain name is pointed at our name servers, changes to domain forwarding settings are practically instant. I tested your forwarding and it looks like it is working from my Internet connection, although the destination website is loading quite slowly.. Please let us know if you have an ongoing issue.

January 27, 2013, 10:31
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Rachel Ziese

Thanks Tyson! I should have thought to try that.

January 27, 2013, 13:52
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Ryan Jones

@Tyson

Can I point my top level domain to one web hosting company, and a subdomain to another? If so, what method do you recommend? Thanks

February 1, 2013, 10:10
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Blair Mueller
Hover Help Center

Hi Ryan, 

You can do that.  If you point your blank (@) A record to the IP address of your hosting company, and then create an A record for, lets say "www", and have that point to the IP address of another hosting company, that would work. 

Or, you can create a CNAME record that points to another host, such as ghs.google.com, for example.

If you need help with this, or have any additional question, please feel free to give us a call or send us an email.

February 1, 2013, 21:12
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Cristina Janusz

I did forwarding to my blog but if i am on www.mywebsite.com and click on an individual blog post, it stays www.mywebsite.com and not www.mywebsite.com/2013/02/blogpost.html

I am really new to all this and honestly don't know what I'm doing, but is there a way to fix that?

February 4, 2013, 04:24
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Rob Lake
Hover Help Center

Cristina, the only way to prevent that from happening is to link to your blog via DNS and not as a stealth/masked URL forward.

Lots of blogs give the option of pointing to them through DNS, however, it's rarely a free service. If you're interested in keeping everything free, the way you're doing it right now is your best bet.

February 4, 2013, 20:45
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Jonathan Flower

So, I signed up for hover.com because I wanted to simplify how I manage my various domain names and their DNS records.  I absolutely prefer hover's interface over my web host.   If I understand correctly, Hover does not provide the standard for 301 redirects which is the standard for directing traffic between "www.mywebsite.com" and "mywebsite.com"?  This is because a 301 redirect is a permanent redirect while a 302 is a temporary redirect. 

Well I will hope that Hover supports this in a very simple way in the near future. 

For now I have followed Tyson's instructions "You could create an A record to point the www host at 64.99.80.30 (this is the IP of our forwarding server) and use our forwarding servers to do a 302 redirect of the www host to your second level domain."

February 25, 2013, 22:38
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Craig Sherstan

Please add the options for a 301 redirect. I am using wwwizer.com to forward until this is corrected. Thanks.

May 2, 2013, 23:54
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Joel Gegerson

Dear Hover - 301 redirects are clearly an RFC standard (see http://tools.ietf.org/html/rfc2616#section-10.3.2) and clearly many of your customers expect to be able to implement them using your service.  I control 84 additional domain names I'd love to transfer from another registrar to Hover if you'd only provide a way to implement 301 redirects.  I can't imagine that it would take your development team too much effort to implement this so as to be cost-prohibitive on your part.  Why won't you let me and many other customers who want to do 301s pay you more money???!!!???  You're running a for-profit business, aren't you?  You need to know that you're losing out on a bunch of business by not providing this option.  Aside from your current customers like me who have other business we'd like to send your way, there are surely many others who have read these comments and chosen to use other providers because you don't provide this option.

May 17, 2013, 13:12
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Manuel Hilty

Hi 

This thread already exists for a while. What's the status of the 301-forward-feature? We need that for our SEO.

Thanks for a Feedback.

June 16, 2013, 17:29
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Brennan Valenzuela
Hover Help Center

Hi Manuel, there are no updates to provide, but it is still an open feature request under consideration.

June 17, 2013, 13:10
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Andy Thomas

I'm in the same position as the other guys here. I want 301 forwarding and am looking at having use a webserver to achieve it. Why won't hover provide 301 forwarding?

July 1, 2013, 10:10
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James Harris

Hi, a slightly  different question. 

I've had a hover email firstname@lastname.net  for several years now. It was set up ages ago so that   firstname.lastname.net redirects to another domain, call it b.net.nz .    Now I want to change that - but the redirect doesn't show up in the "manage forwards" page https://www.hover.com/forwards.

It looks like that page can only create new forwards such as www.firstname.lastname.net -> shortcut_name.b.net.nz,  where "shortcut_name" is the "shortcut name" required by the manage forwards forms.

So my questions are:

  1. How do I edit the existing shortcut firstname.lastname.net ?
  2. How can we  create shortcuts in  a way that doesn't require use of a 'shortcut name' , and forward to the root of an external domain?

Thanks!

July 12, 2013, 04:29
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Brennan Valenzuela
Hover Help Center

Hi James, thanks for asking. I've sent you an email so we can talk further.

July 12, 2013, 13:21
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Joerg Philipp
Have the same issue as James Harris: cannot change or remove the old forward from firstname.lastname.com to my webspace. Is there a solution?
July 14, 2013, 09:52
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Brennan Valenzuela
Hover Help Center

Hi Joerg, I've also sent you an email.

July 14, 2013, 13:30
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James Harris

Hi Brennan,

 Thanks for fixing the old forward for me.

= James

July 14, 2013, 20:24
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Troy McConaghy

What's the status on providing HTTP 301 (permanent) redirects as an option in addition to 302 (temporary) redirects? I'd like to get all my domains registered with Hover.com, but it's not going to happen unless I can do 301 redirects.

August 11, 2013, 13:43
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Sam Coulombe
Hover Help Center

Hey Troy, 301 redirects is a feature that has been requested and is in the queue to be considered, but isn't on the roadmap yet. 

August 11, 2013, 18:48
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Christian Bell

Hover staff: Just to add another voice to the crowd, as a new customer, I’d like to see 301 redirects. Please consider adding this to the roadmap, formally.

September 17, 2013, 00:01
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Patrick O'Shaughnessey

+1 on 301 redirects. I definitely need this feature! Please add it soon.

September 18, 2013, 12:19
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Steven Smolinski

Another heroku user voting for a speedy implementation of a 301 redirect option.

September 18, 2013, 19:00
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Pieter van Zoen

+1 for the choice of a 301 redirect! :)

September 24, 2013, 23:15
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Gabriel Ponzanelli

+1 for the 301 redirect.

September 30, 2013, 01:01
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Danyal Aytekin

+301

October 2, 2013, 15:14
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Vahid Yamartino

My team needs a 301 redirect, and if we can't get it, we'll unfortunately need to move this domain to another service. : \

October 31, 2013, 00:40
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James Harris

Received this email today (5 Nov 2013) from help@hover.com.   Very disappointed, to say the least. It's a great feature of the Hover system.

We wanted to let you know about a change we’re making to one of the features of personal names.
 
Effective December 3, 2013, web redirects for subdomains will no longer be supported. Redirects allowed you to forward visitors to your personal domain to another website. For example, you may have forwarded http://john.smith.net/twitter to your Twitter webpage.
 
A couple of years ago, we removed the ability to add and edit these personal name redirects. It was a little-used feature then, and now we’re turning it off altogether.
 
What does this mean?

If you are one of the few people who set up a redirect for your personal name domain, then it will no longer forward as of December 3, 2013.

November 5, 2013, 01:11
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Henry Abey
Hover Help Center

Hi James, this e-mail is in regards to personal e-mail subdomain forwarding. E-mail forwarding, and regular domain forwarding and subdomain forwarding will continue to work. We do understand your disappointment.  The subdomain forwarding service on personalized e-mail was something that was started by the older companies who we acquired when they went out of business and isn't something we've offered to new customers. Thanks for the feedback!

November 5, 2013, 12:10
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Dhruv Gami

+1 on 301 redirects

November 10, 2013, 13:25
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Jason Brown

I'm a big fan of Hover and have been registering domains here for some time.  I recently started hosting some sites with Squarespace and noticed that they have released a new recommended method for linking domains that involves a redirect at the domain registration level.  This allows the link to be independent on a IP address (their is an old way which allows you to point the IP but it looks like they are moving away from that.)  Here's the thing though, if you use their new recommended method, and you host with Hover, then you have no choice but to create a 302 redirect around your site.  Anyone who has existing search rank would be crazy to do that.  Yes, if you have a hosting account somewhere, you can point the name their and redirect from that space but there are many other domain name registrars who offer the option to do a 301 or 302 redirect.  And you won't have to pay for additional hosting services.  I don't understand why Hover would not also offer this feature and risk losing their customers.  Squarespace is becoming more popular (and is a great platform) and this makes registering with Hover prohibitive.  If they discontinue the old method then I would have no choice but to transfer domains to another registrar, which would not be my preference.  This thread has been here for a while and it seems unwise to not offer this important feature, same as your competitors.  Just saying.

January 8, 2014, 09:23
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Jon Oglesby

I would like to see hover add 301 redirects not just 302 redirects. Bing for one needs that.  Please can you prioritize this feature !

January 12, 2014, 05:24
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Mitch Bolton

I'm in the same spot Jason Brown is in with Squarespace. They're changing their system and it's saying I'm incorrectly connected. Their process says I need to setup a 301 redirect. Help!

January 12, 2014, 12:33
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Jason Brown

Mitch-  It's OK.  Don't worry.  The old method still works.  That little warning icon is there but its fine to leave it as is.  They just sent out that new recommended method recently and they have not depreciated the old method.  Hopefully, they won't.  If they do move IP's, perhaps we can lobby for them to simply give us the new address.  Worse comes to worse, we can point it to a server (convenient if you already have an existing account)  and direct it to squarespace from there, or we can transfer the domains to a registrar that does allow 301's (which is a shame.)  I did put in a ticket to Hover and they did respond that they are hoping to offer the feature but still are not as of yet.  As long as the domain is still landing 202 (meaning you still get where you need to go when you type in your url on a browser) then there is no need to change to the new forwarding method.  Best way I know to check that your domain is good:  http://www.howto301redirect.com/301-redirect-checker/

January 12, 2014, 13:03
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Danyal Aytekin

Considering Hover's good reputation I'm very surprised that you still don't plan to offer this.  It is crucial functionality for anybody planning to host a non-hobbyist website, which I'm guessing is pretty much everyone who holds a domain here.  What exactly is the technical problem?  Most other domain registrars, such as Gandi, have implemented this:

http://wiki.gandi.net/en/domains/management/domain-as-website/forwa...

January 13, 2014, 12:19
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Henry Abey
Hover Help Center

Hey guys, thanks for all your great feedback regarding 301 redirects. We have been listening to you, and hopefully we can have this added sometime soon. We don't have any time frame on when it will be added, but I've created a new post in our Feature Request section that you can also comment on. It's not a technical problem, but we currently have other projects that we're working on that will have a greater impact for more clients. 

January 14, 2014, 08:44
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Yanick Vaillancourt

Hi, I was also a user of personal subdomain forward http://john.smith.com => my personal web page but unlike James Harris (comment upper) I did not receive this e-mail and the forward just stop working.

I am VERY disappointed (still an understatement) that you guys removed this feature. Why did you do that ???? Is there anyway we can have an equivalent access, forward to Hover-hosted subdomain, etc. ?

-------

Received this email today (5 Nov 2013) from help@hover.com.   Very disappointed, to say the least. It's a great feature of the Hover system.

We wanted to let you know about a change we’re making to one of the features of personal names.
 
Effective December 3, 2013, web redirects for subdomains will no longer be supported. Redirects allowed you to forward visitors to your personal domain to another website. For example, you may have forwarded http://john.smith.net/twitter to your Twitter webpage.
 
A couple of years ago, we removed the ability to add and edit these personal name redirects. It was a little-used feature then, and now we’re turning it off altogether.
 
What does this mean?

If you are one of the few people who set up a redirect for your personal name domain, then it will no longer forward as of December 3, 2013.

November 05, 2013 01:11
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Henry Abey 
Hover Help Center

Hi James, this e-mail is in regards to personal e-mail subdomain forwarding. E-mail forwarding, and regular domain forwarding and subdomain forwarding will continue to work. We do understand your disappointment.  The subdomain forwarding service on personalized e-mail was something that was started by the older companies who we acquired when they went out of business and isn't something we've offered to new customers. Thanks for the feedback!

 

January 29, 2014, 11:32
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Louis Duchesne

+1 for 301

I've also added a comment in your feature request post at

https://hover.zendesk.com/entries/25853185-301-Redirects

February 8, 2014, 19:46
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Danyal Aytekin

Please could *everyone* here go over to the feature request page and click "me too".  Thanks :D 

https://hover.zendesk.com/entries/25853185-301-Redirects

May 4, 2014, 09:25
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Sophie Lecalvez

I want create a subdomain from my domain,

example : http://en.example.com

How Can I do it ?

July 30, 2014, 20:20
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Blair M
Hover Help Center

Hi Sophie, 

There are a couple of ways to do this, but I would need to know how your domain is currently set up, and where you want to point the subdomain to.  For example, you can create a subdomain using the "Forwards" tab and have this custom forward point to another site URL, or you can use an IP address and set this up under the domain DNS records.  The second one is a bit more technical, but we can help you with either way. 

Could you send us an email with your information and we can take a look at this for you and be able to give some more specific help.  You can email us at help@hover.com

July 31, 2014, 17:11
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Sophie Lecalvez

Thank you Blair but I don't want a redirection I want a subdomain for my second website version. Hover is very bad provider. I prefer transfert my domain name to Godaddy, more easy for create a REAL subdomain

July 31, 2014, 20:04
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Blair M
Hover Help Center

Hi Sophie, 

Sorry if my last message wasn't too clear, I provided two ways to create a subdmain.  The first method was using the subdomain forwarding, because you left your comment on this article which shows you how to do that, but then also mentioned creating a subdomain using the DNS with either an IP address or a CNAME record.  There is more than one way to do that depending on what you need. I wasn't able to find an email from you with more details about what you need set up, did you happen to send us one?


From what you have told me here, you want to create a subdomain using the DNS settings, so you will find this article helpful, it shows you how to create DNS records, which is the most common way to create subdomains:
https://help.hover.com/entries/21204757-How-to-Edit-DNS-records-A-C...

I know creating DNS records can be a bit tricky so if you do have any trouble, we are here to help, just give us a call (1-866-731-6556) or send us an email, help@hover.com, and we can definitely give you a hand with any DNS settings you need.

August 1, 2014, 08:07
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Bill Lawson

301 REDIRECTS NOW!!  (Like the 10 people have stated above in these comments.)  Oh my word.  I finally found this comments page - although it is too late I am afraid.  It is mind-boggling that you provide the 'Redirect' option and then don't advise if it is a 302 redirect or a 301 redirect.  Naturally, I assumed that it was a 301 permanent redirect.  NOTHING was said about it being the temporary 302 redirect.  Why not let your users choose by allowing .htaccess files to control this?  Anyway, I had several domains here at Hover (and some elsewhere) that had similar names to one of my domains, but which had never been set up with their own webpages as their own domains.  So naturally I 'redirected' them to my domain.  WRONG!!!   Google interpreted the temporary redirect as a bunch of low grade links of high volume (every page) to my new website.  And guess what???  I got Google link penalties that hammered my site. Great.  THANKS A BUNCH HOVER!  (Duh)

October 3, 2014, 14:49
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Nathan McNutt

Hi, I'm trying to setup a subdomain for a blog for my site. I am working on building my website but would like to connect my blog to it. I use tumblr for my blog and nixihost to host my site. Is there any way I can have it to where mysite.com goes to my site hosted with nixihost and blog.mysite.com go to my tumblr blog?

Thank you very much, 
Nathan McNutt

October 8, 2014, 02:10
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Brian Cabral
Hover Help Center

Hi Nathan,

I noticed Michael sent a reply to your email help request sent to help@hover.com. He's provided you some instructions on how to get this sorted out and you can reply to his email if you have any questions or need further assistance.

October 8, 2014, 09:51
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Howard Golin

lol... seriously. no 301 yet! what is this, the 80's, 90's... early 2000? it can be done by htaccess but then i wouldnt get to make fun of this "provider".

this is for php based sites... wordpress, joomla and such:

Redirect 301 / http://www.newdomain.com/
Redirect 301 /awesome-page-of-website/ http://www.newdomain.com/awesome-page-of-website/
Redirect 301 /category/more-magical-pages-on-website/ http://www.newdomain.com/category/more-magical-pages-on-website/

here is a more in depth reference - http://www.rackspace.com/knowledge_center/frequently-asked-question...

hope that helps... and geez hover :/

January 30, 2015, 23:32
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Blair M
Hover Help Center

Hi Howard, 

You're right and we agree, it's time we offered this option.  As we've seen a growing demand for 301 redirect support from our customers over the years, it is something we've moved up our priority list this past year and it's something we're working on right now.  There's no exact ETA on when it will be implemented, we have a list of things we're working on that are higher up on that list, but 301 redirects are something you will be able to use with us in the near future.

Thanks for your ongoing patience and feedback.

February 1, 2015, 12:34
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Andrea Siboni

Hover guys, do you actually have in house developers? Because adding this feature would require all of 1 hour (tops) and there are other basic service requests like DNS SEC waiting since 2011 in the backburner. I mean, come on, show us you spare some nickels to improve your service too.

 

https://help.hover.com/entries/20786303-DNSSEC-for-signed-top-level...

February 5, 2015, 05:38
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Leo Waltz

I don't see a capability under stealth mode to use a favicon like my domains that I have elsewhere.  Doesn't Hover have this option?

February 16, 2015, 22:06
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Michael Fich
Hover Help Center

Hi Leo,

You are correct.  The "Stealth redirection" masking service does not come with the ability to upload a Favicon to go with the domain name.

February 18, 2015, 13:40
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Juan Rios

Hi, I would like to use stealth redirection, however when enabled I can't no longer display the mobile version of the website. What should i do to avoid that?

February 23, 2015, 15:53
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Philippa Groom

Hi, I've followed the url redirect instructions, but have been unable to get my hover url to redirect  to where i want it to go. Can you give me a hand? Thanks.

February 23, 2015, 20:03
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Philippa Groom

Nevermind. it's working now. just took a little time.

February 23, 2015, 20:12
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Jason Brown

Over a year ago, I was in need of a 301 redirect in connection with a Squarespace account. I was happy to see that SS and Hover were able to come up with a nicer way to connect that no longer requires the redirect. But now I have another scenario where the 301 redirect is needed again. The response is always that this feature is in the works but it's hard to understand why it would take so long to implement something that is readily offered by other registrars. I am huge Hover fan and often refer others but this does not bode well. Requiring me to use a separate hosting account in order to accomplish a 301 just seems uncouth.  I'd like to give Hover the benefit of the doubt but if it doesn't happen soon then I will need to transfer a few domains, which is not my preference. If there is some reason why this is not being offered then maybe being transparent about that would assuage some of the bad feeling. What's the deal?

February 24, 2015, 21:59
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Michael Fich
Hover Help Center

Hi Juan,

When using "Stealth Redirection" with your forwarding, this requires that a new HTML page be generated which displays your forwarding address within a frame.  Some web browsers, including many mobile browsers, do not render frames very well.

To ensure that the website that you are forwarding to is displayed properly in all web browsers, it's best to either disable stealth redirection, or map the domain name to the web hosting server that you are attempting to display the content of.  Your web host should be able to provide you with either nameserver, or DNS records, to help map to that website in most cases.

February 25, 2015, 18:43
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Michael Fich
Hover Help Center

Hi Jason,

I see that you had posted the same comment in our 301 Redirect Feature Request post.  As soon as we have any updates to provide, we'll make sure to add a new post to feature request thread for you.

February 25, 2015, 18:45
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Mark Valentine

I followed the instructions to forward my domain to a herokuapp, but I can't get it to work on my laptop or any desktops.  Strangely enough, I can access the site on mobile platforms, but whenever i try to access the site on my laptop or desktop the webpage isn't available!  Any idea what's going on?

May 13, 2015, 02:57
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Michael Fich
Hover Help Center

Hi Mark,

I've looked up your domain settings and it appears you've set everything up correctly.

It sounds as though your laptop and desktops may be be using cached DNS not allowing your website to resolve just yet.  Usually this gets cleared up after a short period of time, but you can clear the cache from your web browser and also flush your DNS as well to try to get that to resolved even quicker.

It's also possible, if you are using your laptop and desktop on your local network, but using your mobile devices on a mobile network, that the internet service provider (ISP) for your local network may also be caching DNS on their end as well.  In that scenario, you'd just need to wait for their cache to be cleared as well.

May 13, 2015, 11:10