Topics/Knowledge Base/Managing your zone file

How to: Add or modify your own name servers (glue records)

Tyson Acker
posted this on March 27, 2012 09:17

This tutorial demonstrates how you can create or edit your own name servers based on domains you have registered in Hover.

To create or modify name servers based off your registered domain, please complete the following steps:

  1. Sign in to your Hover account at https://www.hover.com/signin
  2. Click Settings and then click on the Name Servers tab.

  3. Click on + Create Glue Record (?).

     
  4. Select the appropriate domain name from the drop-down list, enter your name server record names and the corresponding IPv4 or IPv6 addresses for your name servers.  Click Create when you are finished.


  5. If you get the error "Nameserver [ns1.mydomain.com] doesn't exist at the registry (Code 480)", please contact Hover support as we need to add your name servers to the registry first. 
 

Comments

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Jeff Evans

Great!

December 27, 2012 14:06
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Jerome Jahnke

I have a hosting provider who give out dynamic ip addresses for my stuff. I need to forward requests for things like www and ftp to their DNS hosts. I assume glue is how this is done. So when I went to add their hosts I found I could only add my own hosts. So I attempted to do that but included their ip addresses with my own made up host names. But it appears not to be working. My mail is going where I want it to go but DNS can't find anything else.

January 21, 2013 13:02
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Blair Mueller
Hover Help Center

Hi Jerome, 

Glue records are for when you want to create your own name servers to manage your DNS yourself.  What you need to do is edit your DNS records.

When you log into your account, click on the domain you need to manage and then choose the "DNS" tab.  Here you will see the DNS for the domain. If they have given you an IP address to point your domain to you will want to edit the blank (@) A record and the wildcard (*) to point to their IP address.  You can do this by hovering over the DNS record, choose "edit" and enter the correct IP address.

Here's our article on how to edit DNS records:

https://help.hover.com/entries/21204757-how-to-edit-dns-records-a-c...

If you need me to take a look at this for you, what is your domain name? 

January 21, 2013 16:59
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Jerome Jahnke

I am  not sure how this helps me. My ISP has my www.tormenta.com running on a VM which reboots from time to time ond a different IP address. When I set my name servers to ns1.javaservlethosting.net and ns2.javaservlethosting.net everything works fine my www.tormenta.com resolves correctly. BUT I also want to add a new MX record, my ISP does not allow me to do this (or at least I don't want to do it at the ISP because I am migrating away starting with mail.) So in order for me to put in an MX Record the nameservers need to be set to ns1.hover.com and ns2.hover.com. So how do I get to the www.tormenta.com which is hosted from ns1.javaservlethosting.net and ns2.javaservlethosting.net if not using Glue records?

January 21, 2013 17:16
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Blair Mueller
Hover Help Center

Hi Jerome, 

Thanks for the additional information.  I understand what you're trying to do now.  They have a Dynamic IP address, and unless you are on their servers your domain won't work because they change the IP from time to time.  Being on their servers, the IP change is automatically updated on your domain and so there's no issue.  The problem is you need to add MX records but they do not allow you to add MX records, so you want to user our servers instead.  Using our servers would require you to update the IP address each time it was changed at your ISP.

You still do not need to create glue records though.  That is for something different and doesn't apply here.  Unless you are creating your own name servers to manage your own DNS, you don't need glue records.

We don't support Dynamic DNS or IP addresses here so I'm not sure our DNS servers will work for what you are needing to do.  What you might need to do is get a Dynamic DNS service that will allow you to create the subdomain www.tormenta.com and point that to the name servers ns1.javaservlethosting.net and ns2.javaservlethosting.net.  This will point www.tormenta.com to their servers and resolve with their rotating IP address, and also allow you to create MX records on tormenta.com.

You could check out Dyndns.com.  They have the type of services you are needing for your current set up. 

 

 

 

January 21, 2013 18:32
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Jerome Jahnke

I am not sure why if I manage my own name server or they manage their own name servers I don't understand the difference. 

January 21, 2013 18:52
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Blair Mueller
Hover Help Center

Hi Jerome, I'm going to you send you an email.  Can you reply with your phone number?  I'll give you a call so we can sort this out. 

Having your own servers would require you to actually have your own physical server in your possession that you use for your own hosting. Then you could create name servers, such as ns1.yourdomain.com, that use an IP at the location of your physical server.  You would then host your own DNS on that server. 

When you point your domain to another company's server, such as ns1.javaservlethosting.net and ns2.javaservlethosting.net, then they are the ones who hold your DNS zone file, and manage your DNS records on their physical servers.

January 21, 2013 20:03
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Michael Schawel

I have some domains like www.sellingstuff.com that need to point to shopping cart name servers like NS1.WHATEVZ.COM or N2.WHATEVZ.COM. How is that done?

March 06, 2013 12:06
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Andrew Costen
Hover Help Center

Michael, the instructions for that can be found at this page: https://hover.zendesk.com/entries/21206438-How-to-Change-your-domai...

Let us know if you have any other questions about the process though.

March 06, 2013 12:38
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Jason Tracy

I'd like glue records for a subdomain. Here is my reasoning:

I'm testing ipv6. I will have a static IPv6 DNS server on my home network. I'd like to have a subdomain of ipv6.mydomainname.foo with ns records pointing to my IPv6 servers. 

How can we do this?

April 08, 2013 20:00
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Brenda Bowyer

Every time I try to set the name servers on my domains to ns1.wnit.us and ns2.wnit.us, I get the following error, "Nameserver [ns1.wnit.us] doesn't exist at the registry (Code 480)." I know it's registered because I can successfully set the name servers on my domains at GoDaddy. What should I do?

April 09, 2013 10:45
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Andrew Costen
Hover Help Center

Brenda, try now (I just pushed those two through to all the foreign registries).

April 09, 2013 12:09
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Brenda Bowyer

Thank you! It works! :)

April 09, 2013 12:27
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Andrew Costen
Hover Help Center

Jason, at the moment we don't support glue records for subdomains, although regular domain glue records should work with IPv6.

April 10, 2013 14:22
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Andrew Costen
Hover Help Center

I actually just replied to your email about the same question, but I need more clarification as to what you mean by putting them on two separate DNS? Feel free to reply to my email with your response though.

April 27, 2013 11:33
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iztok mravlja

I've added 2 glue recrods for 2 DNS servers, but when my main DNS server fails (goes offline, loses connection), neither glue record resolves.

 

Am I misunderstanding what this glue record is for? I thought it was supposed to ensure domain name resolving for my DNS server names.

May 23, 2013 01:43
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Brennan Valenzuela
Hover Help Center

Hi Iztok, just to make sure we're understanding your situation, we've sent you an email to look further into it.

May 23, 2013 13:05
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Sören Tempel

I can't find the nameserver tab? Did you update your webinterface but forgot to update this help page?

June 19, 2013 14:30
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Brennan Valenzuela
Hover Help Center

Hello, you can either click on "Settings" or "My Account" on the top right and then the "Name Servers" tab will appear just below.

If you want to modify/create a glue record, you can also use this method:

1. Click on "Domains" (top left of screen) then the "Domain Details" tab.

2. It will bring up a list of your Hover domains. Click on the name of the domain you want  to edit the glue records for.

3. You will see an "ADD" button on the right side of the screen next to Glue Records.

Hope that helps.

June 19, 2013 14:42
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Hostmaster RSA Internet

Can we point the glue records to your nameservers IPs? eg. ns.rsainternet.com -> (the numeric IP of) ns1.hover.com?

August 22, 2013 09:11
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Brennan Valenzuela
Hover Help Center

Yes, you can point the glue records to our nameservers.

August 22, 2013 11:45
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Paul Braren

Anybody figure out what to do when you get the following message from your browser,, when trying to delete a glue record or two:

The page at https://www.hover.com says:
Could not delete glue record.

If I add another record, I can delete it right away. But for the existing glue records, it seems I cannot get rid of them.  Open to suggested workarounds as well.

Thank you!

September 13, 2013 23:47
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Paul Braren

This article may give some insight into what might be going on here.

http://support.godaddy.com/groups/domains-management-and-services/f...

I've moved from a VPS account

ns1.myhostname.com  <IP address>

ns2.myhostname.com <IP address>

to a shared account:

ns3.a2hosting.com <IP address>

ns4.a2hosting.com <IP address>

That move down to a standard web hosting account yesterday was done on the same webhosting provider, a2hosting.  Perhaps it's the leftover DNS stuff from that old VPS account that's preventing me from cleaning this up. Once that old VPS and its DNS zones are gone, this issue should be behind me?

September 13, 2013 23:56
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Brennan Valenzuela
Hover Help Center

Hi Paul, a glue record cannot be deleted if another domain is using those records. If you control the other domain (for example, domain.com) that is using your glue records, you can opt to have domain.com point to another nameserver, such as ns1.hover.com and ns2.hover.com.

I've also replied to your email help request

September 15, 2013 15:33
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Afsheen Bigdeli

Hello,

I'm trying to add a second set of IP addresses for a glue record for my nameserver in order to have some redundancy (in the case that the first A record is unreachable, I don't want my . Unfortunately, I get an error (Code 485) when I attempt to add a second record because the glue record already exists. Is there any way to have multiple A/AAAA records for a single nameserver glue record?

November 04, 2013 20:26
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Henry Abey
Hover Help Center

Hi Afsheen, we'll be sending you an e-mail so we can work on your glue records together. Please keep an eye on your inbox for the help request.

November 05, 2013 12:03
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Charles Parnot

I don't have a nameserver tab under settings? Is this because I don't have an active domain yet? It's being transfered. I need the nameservers set up before the transfer is done, though.

April 15, 2014 06:03
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Brian Cabral
Hover Help Center

Hi Charles, nameservers are copied over with the transfer in order to minimize downtime. Once the domain is transferred over, you will be able to edit the nameservers directly from the control panel under 'domain details'.

April 15, 2014 13:19
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Charles Parnot

Thanks, Brian.

April 15, 2014 14:56