posted this on March 27, 2012 09:17
This tutorial demonstrates how you can create or edit your own name servers based on domains you have registered in Hover. To create or modify name servers based off your registered domain, please complete the following steps:
I have a hosting provider who give out dynamic ip addresses for my stuff. I need to forward requests for things like www and ftp to their DNS hosts. I assume glue is how this is done. So when I went to add their hosts I found I could only add my own hosts. So I attempted to do that but included their ip addresses with my own made up host names. But it appears not to be working. My mail is going where I want it to go but DNS can't find anything else.
Glue records are for when you want to create your own name servers to manage your DNS yourself. What you need to do is edit your DNS records.
When you log into your account, click on the domain you need to manage and then choose the "DNS" tab. Here you will see the DNS for the domain. If they have given you an IP address to point your domain to you will want to edit the blank (@) A record and the wildcard (*) to point to their IP address. You can do this by hovering over the DNS record, choose "edit" and enter the correct IP address.
Here's our article on how to edit DNS records:
If you need me to take a look at this for you, what is your domain name?
I am not sure how this helps me. My ISP has my www.tormenta.com running on a VM which reboots from time to time ond a different IP address. When I set my name servers to ns1.javaservlethosting.net and ns2.javaservlethosting.net everything works fine my www.tormenta.com resolves correctly. BUT I also want to add a new MX record, my ISP does not allow me to do this (or at least I don't want to do it at the ISP because I am migrating away starting with mail.) So in order for me to put in an MX Record the nameservers need to be set to ns1.hover.com and ns2.hover.com. So how do I get to the www.tormenta.com which is hosted from ns1.javaservlethosting.net and ns2.javaservlethosting.net if not using Glue records?
Thanks for the additional information. I understand what you're trying to do now. They have a Dynamic IP address, and unless you are on their servers your domain won't work because they change the IP from time to time. Being on their servers, the IP change is automatically updated on your domain and so there's no issue. The problem is you need to add MX records but they do not allow you to add MX records, so you want to user our servers instead. Using our servers would require you to update the IP address each time it was changed at your ISP.
You still do not need to create glue records though. That is for something different and doesn't apply here. Unless you are creating your own name servers to manage your own DNS, you don't need glue records.
We don't support Dynamic DNS or IP addresses here so I'm not sure our DNS servers will work for what you are needing to do. What you might need to do is get a Dynamic DNS service that will allow you to create the subdomain www.tormenta.com and point that to the name servers ns1.javaservlethosting.net and ns2.javaservlethosting.net. This will point www.tormenta.com to their servers and resolve with their rotating IP address, and also allow you to create MX records on tormenta.com.
You could check out Dyndns.com. They have the type of services you are needing for your current set up.
I am not sure why if I manage my own name server or they manage their own name servers I don't understand the difference.
Hi Jerome, I'm going to you send you an email. Can you reply with your phone number? I'll give you a call so we can sort this out.
Having your own servers would require you to actually have your own physical server in your possession that you use for your own hosting. Then you could create name servers, such as ns1.yourdomain.com, that use an IP at the location of your physical server. You would then host your own DNS on that server.
When you point your domain to another company's server, such as ns1.javaservlethosting.net and ns2.javaservlethosting.net, then they are the ones who hold your DNS zone file, and manage your DNS records on their physical servers.
I have some domains like www.sellingstuff.com that need to point to shopping cart name servers like NS1.WHATEVZ.COM or N2.WHATEVZ.COM. How is that done?
Michael, the instructions for that can be found at this page: https://hover.zendesk.com/entries/21206438-How-to-Change-your-domai...
Let us know if you have any other questions about the process though.
I'd like glue records for a subdomain. Here is my reasoning:
I'm testing ipv6. I will have a static IPv6 DNS server on my home network. I'd like to have a subdomain of ipv6.mydomainname.foo with ns records pointing to my IPv6 servers.
How can we do this?
Every time I try to set the name servers on my domains to ns1.wnit.us and ns2.wnit.us, I get the following error, "Nameserver [ns1.wnit.us] doesn't exist at the registry (Code 480)." I know it's registered because I can successfully set the name servers on my domains at GoDaddy. What should I do?
Brenda, try now (I just pushed those two through to all the foreign registries).
Thank you! It works! :)
Jason, at the moment we don't support glue records for subdomains, although regular domain glue records should work with IPv6.
I actually just replied to your email about the same question, but I need more clarification as to what you mean by putting them on two separate DNS? Feel free to reply to my email with your response though.
I've added 2 glue recrods for 2 DNS servers, but when my main DNS server fails (goes offline, loses connection), neither glue record resolves.
Am I misunderstanding what this glue record is for? I thought it was supposed to ensure domain name resolving for my DNS server names.
Hi Iztok, just to make sure we're understanding your situation, we've sent you an email to look further into it.
I can't find the nameserver tab? Did you update your webinterface but forgot to update this help page?
Hello, you can either click on "Settings" or "My Account" on the top right and then the "Name Servers" tab will appear just below.
If you want to modify/create a glue record, you can also use this method:
1. Click on "Domains" (top left of screen) then the "Domain Details" tab.
2. It will bring up a list of your Hover domains. Click on the name of the domain you want to edit the glue records for.
3. You will see an "ADD" button on the right side of the screen next to Glue Records.
Hope that helps.
Can we point the glue records to your nameservers IPs? eg. ns.rsainternet.com -> (the numeric IP of) ns1.hover.com?
Yes, you can point the glue records to our nameservers.
Anybody figure out what to do when you get the following message from your browser,, when trying to delete a glue record or two:
The page at https://www.hover.com says:Could not delete glue record.
If I add another record, I can delete it right away. But for the existing glue records, it seems I cannot get rid of them. Open to suggested workarounds as well.
This article may give some insight into what might be going on here.
I've moved from a VPS account
ns1.myhostname.com <IP address>
ns2.myhostname.com <IP address>
to a shared account:
ns3.a2hosting.com <IP address>
ns4.a2hosting.com <IP address>
That move down to a standard web hosting account yesterday was done on the same webhosting provider, a2hosting. Perhaps it's the leftover DNS stuff from that old VPS account that's preventing me from cleaning this up. Once that old VPS and its DNS zones are gone, this issue should be behind me?
Hi Paul, a glue record cannot be deleted if another domain is using those records. If you control the other domain (for example, domain.com) that is using your glue records, you can opt to have domain.com point to another nameserver, such as ns1.hover.com and ns2.hover.com.
I've also replied to your email help request
I'm trying to add a second set of IP addresses for a glue record for my nameserver in order to have some redundancy (in the case that the first A record is unreachable, I don't want my . Unfortunately, I get an error (Code 485) when I attempt to add a second record because the glue record already exists. Is there any way to have multiple A/AAAA records for a single nameserver glue record?
Hi Afsheen, we'll be sending you an e-mail so we can work on your glue records together. Please keep an eye on your inbox for the help request.
I don't have a nameserver tab under settings? Is this because I don't have an active domain yet? It's being transfered. I need the nameservers set up before the transfer is done, though.
Hi Charles, nameservers are copied over with the transfer in order to minimize downtime. Once the domain is transferred over, you will be able to edit the nameservers directly from the control panel under 'domain details'.
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