This tutorial will step you through preparing a domain at 1&1 for a transfer to Hover.

To transfer your domain from 1&1 to Hover, please complete the following steps:

1. Visit http://1and1.com and click on the Customer Login link.
   
   
   
   
2. Log in with your customer ID and password.
   
   
   
   
3. Click on the drop down menu button located beside Start then click on Domains & Webspace.
   
   
   
   
   
4. Click on the Domains link
   
   
   
   
5. Put a check next to the domain name to be transferred, click on the arrow next to the Contact button, and select Show Contact Details.
   
   
6. Under Domain Contact Details, check whether the User Data and Administrative Contact email addresses are up to date.  If domain privacy is enabled, you will only see the User Data email contact information.  If your contact information is current, then you can skip to step 20 - Unlock Your Domain Name.
   
   
   
   
7. Click on the drop down menu button located beside Start then click on Domains & Webspace.
   
   
8. Click on the Domains link.
   
   
   
   
9. If you need to update your domain contact information, then domain privacy must be disabled.  While privacy is enabled, contact handles for the domain cannot be edited.  Click on the arrow next to Contact and select Private/Public Registration.  Skip to step 15 "Update Domain Contacts - Domain Registration Public" if your registration is not set to private.
   
   
10. Select Public and click OK.
    
    
11. From the Data Source drop-down list, select "Let me use an alternate Reg-C" then enter your contact information.
    
    Put a check next to “I am aware that I am conducting a change of ownership of the domain(s) and confirm that this is made with the consent of or at the request of the current owner (registrant; Reg-C)” and select “Use this data for the administrative (Admin-C) and technical (Tech-C) domain contact details.”
    
    
    
    
    Click Next.
    
    
12. Scroll down the Domain Contact Details Overview screen and click Submit at the bottom.
    
    
    
    
13. Click on Go To Overview.
    
    
    
    

14. The domain status will change to updating until the changes have propagated.  You may be unable to make further changes until the domain status is set to “Ready” again.
    
    
    
    
    Update Domain Contacts - Domain Registration Public
    
    

15. Put a check next to the domain being transferred, then click on the arrow next to Contact and select Edit All Contact Details.
    
    
    
    
    
16. From the Data Source drop-down list, select "Let me use an alternate Reg-C" then enter your contact information.
    
    Put a check next to “I am aware that I am conducting a change of ownership of the domain(s) and confirm that this is made with the consent of or at the request of the current owner (registrant; Reg-C)” and select “Use this data for the administrative (Admin-C) and technical (Tech-C) domain contact details.”
    
    
    
    Click Next.
    
    
17. Scroll down the Domain Contact Details Overview screen and click Submit at the bottom.
    
    
    
    
18. Click on Go To Overview.
    
    
19. The domain status will change to updating until the changes have propagated.  You may be unable to make further changes until the domain status is set to “Ready” again.
    
    
    
    
    Unlock Your Domain Name
    
    
20. Click on the arrow next to Transfers and select Lock/Unlock.
    
    
    
    
21. Change the Status to Unlock, then click OK.
    
    
    
    
22. Click Go To Overview.
    
    
    
    
23. Put a check next to the domain name then click on Info.
    
    
    
    
24. Record your domain auth code.
    
    
    
    
25. If you made changes to your domain contact information, use a WHOIS look up tool to verify that the new contact information has propagated.  Changes to domain names might take a couple of hours to appear.  You can perform a WHOIS look up using the following websites:  http://www.smartwhois.com or http://whois.domaintools.com.
    
    

Now that your domain is prepared for the transfer, you can start the process of bringing the domain to Hover.  Complete the following steps to purchase Hover services for the domain and initiate the transfer request:

1.  Visit http://www.hover.com and click on the Domain transfers link.
   
   
   
   Or, If you are an existing customer, sign in to your Hover account at https://www.hover.com/signin and click on the + Add New button and then click on the + Transfer a domain to Hover link, as pictured below.
   
   
   
   
   
   
2. Type the domain name to be transferred in the text box and click on Check Domain.
   
   
   
   
3. A step-by-step transfer process screen will appear.  The question mark icon will link you to a help tutorial.
   
   Depending on your registration service provider, there will be up to 3 steps listed:
   
   1. Domain privacy status.
   2. Admin email confirmation.
   3. Domain lock status.
   
   If the step has a red X in the status then this indicates that the step needs to be completed to continue.  A green check indicates that the step has been completed.
   
   In the example below, we are going to click on Send test email to confirm the admin email address.
   
   
   
   
4. A confirmation email has been sent, as pictured below.
   
   
   
   
5. Open your email, find a message with "Please confirm your contact address" in the title, then open it and click on the confirmation link.
   
   
   
   
6. The admin email has been confirmed.  Once each step has a green check under status, click on Continue.
   
   
   
   
7. If you are not already signed into a Hover account you will see the following screen:
   
   
   
   If you already have an account, enter your Username and password then click Sign In.  New customers need to provide their name, a contact email address, then pick a username and password for their Hover account.  If you are a new customer, click Create Account after typing in all the required details.
   
   
8. Fill out your name and address as you would like them to appear in your domain registration records.
   
   
   
   
9. Scroll down and put a check next to "Do not publish my contact information for this domain in any online directories or Whois" if you want you information to remain private.  Click Continue.
   
   
10. Billing information needs to be filled in next.  Please ensure that you type in all fields as they appear on your credit card statements.  We perform name and address verification for anti-fraud purposes.  If your name and address do not match the credit card company's records, your payment may be rejected.
    
    
11. Your domain's transfer authorization code needs to be entered in the text box, then click on Initiate Transfer.
    
    
    
    
12. Your order ID and billing summary will be displayed.  Click Continue.
    
    
    
    
13. Your domain status will be pending until the transfer has been completed.