This tutorial will step you through preparing a domain at Network Solutions for a transfer to Hover.

Warning - if you rely on Network Solutions' DNS services for custom DNS records, please contact Hover customer service so we can setup your DNS records in Hover before you transfer in so you do not experience any downtime on your domain's services.

This tutorial applies to the following top-level domains:

.com / .net / .info / .org / .tv / .us / .me / .biz / .tel

Other top-level domains, such as .ca domains, have a different transfer process.  Please contact help@hover.com or give us a call at 1-866-731-6556 if you need help with the transfer of top-level domains not covered in this section.

A step-by-step transfer process is outlined below:

• Disable domain privacy
• Ensure that your administrative email contact is up-to-date
• Unlock your domain name and get your transfer authorization code
• Initiate your domain transfer through Hover.com
• Approve the transfer (optional)

Disable domain privacy

To disable domain privacy for a domain at Network Solutions, please follow these steps:

1. Visit http://www.networksolutions.com and click on the Manage Account link.
   
   
2. Log in with your Network Solutions User ID and password.
   
   
3. Click on My Domain Names.
   
   
4. Scroll down to the detail section for the domain name being transferred.  Click on Turn Private Registration off.
   
   
5. Select Turn Private Registration off and then click Go.
   
   
   
   Domain privacy has now been disabled.

Ensure that your administrative email contact is up-to-date

To update your domain's administration email address, please complete the following steps:

1. Visit http://www.networksolutions.com and click on the Manage Account link.
   
   
2. Log in with your Network Solutions User ID and password.
   
   
3. Click on the Account Settings tab.
   
   
4. Click on User Profile.
   
   
5. Scroll down and check your User Profile email address for accuracy.  If the address is out of date, click on Edit User Profile.
   
    
6. Enter your current email address in the E-mail text field and then click Save.
   
   
7. Using a public whois website, check whether or not you need to update your domain's administrative contact email address.  Here are two services you can use:
   
   http://smartwhois.com
   http://whois.domaintools.com
   
   
   
   If your admin email address is out of date, it needs to be updated prior to the transfer.
   
   If you do not need to update your administrative contact, please click here to skip to the next step.
    
8. If you need to update your administrative contact, click on the Account Settings tab.
   
    
9. Click on WHOIS Contacts.
   
   
10. Put a check next to the domain name being transferred, then click Edit.
    
    
11. Select WHOIS Administrative Contact then click Go.
    
    
    
12. Select Yourself (this is the user profile contact information you checked earlier) and then click on Continue.
    
    
    
    Your domain WHOIS records will now match your profile details.

Unlock your domain name

This tutorial will show you how to unlock a domain name and retrieve your transfer authorization code from Network Solutions so you can transfer your domain to Hover.

To unlock a domain at Network Solutions, please follow these steps:

1. Visit http://www.networksolutions.com and click on the Manage Account link.
   
   
   
2. Log in with your Network Solutions User ID and password.
   
   
3. Click on My Domain Names.
   
   
4. Scroll down to the Detail section for the domain name being transferred.  Across from Domain Protect:, click on Turn Off or Request Authorization Code.
   
   
5. Select Leave Domain Protect off and Request Authorization Code and then click Save.  Your authorization code will be sent by email to your account profile email address.
   
   
   
6. Check your email inbox for a message from Network Solutions and record your authorization code.
   
   
   

Initiate your domain transfer through Hover.com  

1.  Visit http://www.hover.com and click on the Domain transfers link.
   
   
   
   Or, If you are an existing customer, sign in to your Hover account at https://www.hover.com/signin and click on the + Add New button and then click on the + Transfer a domain to Hover link, as pictured below.
   
   
   
   
   
   
2. Type the domain name to be transferred in the text box and click on Check Domain.
   
   
   
   
3. A step-by-step transfer process screen will appear.  The question mark icon will link you to a help tutorial.
   
   Depending on your registration service provider, there will be up to 3 steps listed:
   
   1. Domain privacy status.
   2. Admin email confirmation.
   3. Domain lock status.
   
   If the step has a red X in the status then this indicates that the step needs to be completed to continue.  A green check indicates that the step has been completed.
   
   In the example below, we are going to click on Send test email to confirm the admin email address.
   
   
   
   
4. A confirmation email has been sent, as pictured below.
   
   
   
   
5. Open your email, find a message with "Please confirm your contact address" in the title, then open it and click on the confirmation link.
   
   
   
   
6. The admin email has been confirmed.  Once each step has a green check under status, click on Continue.
   
   
   
   
7. If you are not already signed into a Hover account you will see the following screen:
   
   
   
   If you already have an account, enter your Username and password then click Sign In.  New customers need to provide their name, a contact email address, then pick a username and password for their Hover account.  If you are a new customer, click Create Account after typing in all the required details.
   
   
8. Fill out your name and address as you would like them to appear in your domain registration records.
   
   
   
   
9. Scroll down and put a check next to "Do not publish my contact information for this domain in any online directories or Whois" if you want you information to remain private.  Click Continue.
   
   
10. Billing information needs to be filled in next.  Please ensure that you type in all fields as they appear on your credit card statements.  We perform name and address verification for anti-fraud purposes.  If your name and address do not match the credit card company's records, your payment may be rejected.
    
    
11. Your domain's transfer authorization code needs to be entered in the text box, then click on Initiate Transfer.
    
    
    
    
12. Your order ID and billing summary will be displayed.  Click Continue.
    
    
    
    
13. Your domain status will be pending until the transfer has been completed. 
    
    

Approve the transfer (optional)

If you do nothing, your pending domain transfer from Network Solutions to Hover will be approved automatically after 5 days.  If you don't want to wait, the following instructions will show you how to approve a pending transfer.

Please be warned that Network Solutions will disable hosting, email, DNS, and URL forwarding services after your transfer away has been approved.  If you rely on any of these Network Solutions services for your domain name, please contact help@hover.com or call us at +1.866.731.6556 so we can help you set up Hover services before your transfer is initiated.
 

To expedite your transfer from Network Solutions to Hover, please complete these steps:

1. Check Your Email for a Domain Name Transfer Request Message from Network Solutions.
   
    
2. Select Confirm then click Submit.
   
   
   
3. Network Solutions will provide a summary of the approved transfer.  It may still take a few days for your domain transfer to be completed.
   
   
   
4. After your transfer has been completed, you will receive a Congrats! email like the one below.