Hover self help tutorials are back online as of 12:50 pm EST.
Please contact our customer service team at help@hover.com or by phone at 1-866-731-6556 if you experience any problems using our help website.
I apologize for any inconvenience this outage caused for you.
All of our self help tutorials at help.hover.com are offline. No other Hover services are being affected.
We’re currently investigating the outage.
During the maintenance window you will be unable to register new .COM/.NET domains or make changes to existing .COM/.NET domains.
VeriSign, the registry for all .COM/.NET domains, has scheduled system maintenance on Saturday, March 27, 2010 from 9:00 PM to 10:00 PM EDT.
The maintenance will not effect your website or email services. .COM/.NET domains will continue to resolve during the maintenance window. Any domain renewals we receive during the maintenance will be queued and processed once the registry is back online.
During the maintenance window you will be unable to register new .COM/.NET domains or make changes to existing .COM/.NET domains.
VeriSign, the registry for all .COM/.NET domains, has scheduled system maintenance on Saturday, February 20, 2010 from 8:00 PM to 9:00 PM EST.
The maintenance will not effect your website or email services. .COM/.NET domains will continue to resolve during the maintenance window. Any domain renewals we receive during the maintenance will be queued and processed once the registry is back online.
A week ago, I posted a topic about slowness in sending emails to Yahoo Email addresses. After working with Yahoo, they are no longer performing these extra checks against our email services.
We are no longer seeing any errors when managing .biz domains. It appears that there was a communication error with the .biz Registry that caused this problem.
We have received reports that managing and/or creating .biz domains are generating errors. Our Team is aware of this and is currently investigating. This does not effect any .biz domains that are currently setup, this error appears only when attempting to make chances to your .biz domain(s). No other domain types are effected.
The issue with domain renewals and registrations appears to be resolved. However, we’re continuing to keep an eye on this just in case. You should no longer have any payment problems. If you have any trouble renewing or purchasing services, please give us a call and one of our advisors will be happy to assist you: 1-866-731-6556, 416-538-5498
During the past 10 minutes we’ve been receiving reports of customers having issues while processing renewals and purchasing new domains. We’re looking into the cause of the issue and will post further information as soon as we know more.
Earlier today we had errors when Customers were trying to renew or register a domain. Even though the error message displayed that it did not work, all renewals and registration went through successfully. Our team has insured that this type of error message will not appear falsely in the future. Sorry for the confusion this may have caused.