System Alerts and Details

We are no longer seeing any errors when managing .biz domains. It appears that there was a communication error with the .biz Registry that caused this problem.

We have received reports that managing and/or creating .biz domains are generating errors. Our Team is aware of this and is currently investigating. This does not effect any .biz domains that are currently setup, this error appears only when attempting to make chances to your .biz domain(s). No other domain types are effected.

The issue with domain renewals and registrations appears to be resolved. However, we’re continuing to keep an eye on this just in case. You should no longer have any payment problems. If you have any trouble renewing or purchasing services, please give us a call and one of our advisors will be happy to assist you: 1-866-731-6556, 416-538-5498

During the past 10 minutes we’ve been receiving reports of customers having issues while processing renewals and purchasing new domains.  We’re looking into the cause of the issue and will post further information as soon as we know more.

Earlier today we had errors when Customers were trying to renew or register a domain. Even though the error message displayed that it did not work, all renewals and registration went through successfully. Our team has insured that this type of error message will not appear falsely in the future. Sorry for the confusion this may have caused.

We are experiencing problems right now when taking payments for either renewing or registering services with Hover. We are unsure of the reason but we’re working with our payment provider to get this fixed as soon as possible. We will keep you posted.

We have noticed reports that emails being sent to Yahoo are taking a long time to be delivered. This is a security process that is being employed by Yahoo to ensure email being sent from our mail servers is not spam. We are working with Yahoo on this, and will keep an eye on any further developments.

Earlier today Hover customers were reporting problems registering and renewing domain names. We’ve identified the source of the problem and found it was not a payment issue. It has been fixed by the registry provider as it was a Registry issue. We’re going to keep an eye on things but do not expect any further issues. If you do run into any issues, please contact us and we’ll be happy to help or answer questions.

The intermittent issues we were having earlier with the Hover payment system have now been resolved. We are continuing to monitor the situation for the next several hours. If you do run into a problem, please do let us know and we’ll be happy to assist you.

Thanks for your patience while we worked to resolve this today.

We’re currently experiencing intermittent issues with the Hover payment system.  We are aware of the problem and are currently working to clear this up as quickly as possible.

If you experience an issue during a manual renewal and need assistance, please give us a call (1-866-731-6556) and we’ll be happy to give you a hand during this time.

Thanks very much for your patience.