System Alerts and Details

Stay tuned for special alerts about our systems and services

Back To:

Webmail upgrade and how this may affect you

Thursday, October 29th, 2009
1:37 pm Eastern Time
Posted By: Tyson

From now until November 5 we are upgrading our mail storage systems. In an effort to make the upgrade as painless as possible for everyone, we’re upgrading small groups of accounts around the clock instead of taking our servers offline to upgrade all mailboxes in a single batch. There is no impact to the flow of your email messages.

Each group of upgrades only takes about five minutes to complete, so most of us won’t experience any downtime. If you log into Webmail while your mailbox is being upgraded, you may see that your Inbox or your folders appear to be missing (they’re not – they are hidden). If you experience this, log out and wait a maximum of 5 minutes before logging in again. Your messages and folders will be back, better than new, and hopefully you will not experience this at all.

This entry is filed under System Alerts. You can follow any responses to this entry through the rss feed. Both comments and pings are currently closed.

One Response to “Webmail upgrade and how this may affect you”

  1. A GORDON Says:
    Posted on December 23rd, 2009 at 6:06 pm

    What do I want for Christmas
    TO BE ABLE TO LOG INTO MY EMAIL:
    they ask for my billing details
    and I’m still locked out
    Help me Ross where ever you are
    PLEEEEESE

Back To: