System Alerts and Details

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Issues with submitting tickets to Hover

Friday, October 23rd, 2009
2:24 pm Eastern Time

We just became aware of an issue with the “Submit a Help Request” and “View a Help Request” functions and the forums in the Customer Service Center.  Tutorials and other functions are not affected.  We are in contact with the folks who power our help desk to get this resolved as quickly as possible.  Until this is corrected, you will not be able to submit or read tickets through the Customer Service Center.  We hope to  have this resolved quickly for you and will post a further update as soon as we have more information.

We apologize for the inconvenience this causes.

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