Help Tools and Customer Service

Upcoming Maintenance

• Customer Forums and Ticket System
  Saturday, Nov 14th
  8:00 am to 9:00 am Eastern
  Our forums and ticketing system are being upgraded to new servers. Both the forums and the ticketing system will be unavailable for one hour. Creating and editing tickets through both the website and email will not be avaliable until the maintenance is over. Creating, reading and editing forum posts and forum topics will also be offline during that time.
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• .INFO Registry
  Saturday, Nov 14th
  10:00 am to 2:00 pm Eastern
  All Websites, DNS, Domain Forwarding and Email will all continue to work. Any changes to .INFO domains, or new registrations, will automatically take place after the maintenance is finished. WHOIS searches for .INFO domains will be down until the maintenance is complete
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• .COM / .NET Domains
  Sunday, Nov 15th
  8:00 pm to 12:00 am Eastern
  Websites, DNS, Domain Forwarding and Email will all continue to work. Any changes to .COM and .NET domains, or new registrations, will automatically take place after the maintenance is finished. WHOIS searches for .COM/.NET domains will be down until the maintenance is complete.
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